IBM recently announced a definitive agreement to acquire The Now Factory, a privately held provider of analytics software that helps communications service providers (CSPs) deliver better customer experiences and drive new revenue opportunities. The company is headquartered in Dublin, Ireland. Financial terms were not disclosed.
This acquisition also complements the IBM MobileFirst Analytics portfolio, which is designed to enhance the way organizations analyze mobile device usage to provide exceptional customer experiences.
Using The Now Factory’s software, CSPs can gain real-time insights into their customers by analyzing massive quantities of network and business data. With this type of insight, CSPs can provide an enhanced quality of service to their customers by better managing negative experiences and network outages.
The demand for this type of software is being driven by the explosion of growth in the volume of real-time data that is being produced by mobile devices and the strain it is putting on mobile networks to collect and process events instantly, monitor their performance, and understand the impact of customer interaction.
IBM Placed in Leaders Quadrant by Leading Analyst Firm for IBM MobileFirst
IBM recently announced that Gartner has positioned IBM as a Leader in the Magic Quadrant for Mobile Application Development Platforms.[i]
The new report places IBM in the Leaders Quadrant, as measured by completeness of vision and execution ability of IBM Worklight, IBM’s mobile application development platform. Acquired by IBM in February 2012, IBM Worklight is a member of the IBM MobileFirst family of solutions. In just one year, IBM has advanced from the Niche Quadrant to the Leaders Quadrant.
This announcement follows a string of strong showings for IBM MobileFirst services and software capabilities, including IBM Worklight, in Gartner Magic Quadrants this summer. In July, IBM was named a Leader in the Gartner Magic Quadrant for Application Security Testing.[ii] IBM is also named a visionary in Magic Quadrants for Managed Mobility Services[iii] and Mobile Device Management[iv].
According to the report, as this market reaches early mainstream status, Gartner expects Leaders to be profitable, and to present lower risk and consistently high project results as the market begins to consolidate and competition grows. Leaders must not only be good at cross-platform development and deployment, but also have a good vision of the multichannel enterprise, support for standards, a solid understanding of IT requirements, and scalable channels and partnerships to market. Leaders must provide platforms that are easy to purchase, program, deploy and upgrade. Leaders can focus primarily on either business-to-consumer or business-to-enterprise, but vision and execution scores are higher for vendors that can cover both use cases today.
IBM and AT&T Equip Enterprises to Deliver High-Performing Mobile Applications
IBM and AT&T recently announced they are working together to help businesses develop more network-efficient mobile apps. The new integration of AT&T and IBM technology enables enterprises to conduct comprehensive testing and analysis of their apps' network and battery usage on mobile devices, and quickly make necessary changes; creating higher-quality, better performing mobile apps.
For the first time, IBM clients will be able to determine how their enterprise mobile app is performing on any wireless network, and then rapidly improve performance through development tools. The integration of AT&T’s Application Resource Optimizer (ARO) with IBM’s software development solution for Collaborative Lifecycle Management (CLM) expands the development capabilities of the IBM MobileFirst strategy.
“ARO tackles a fundamental coding challenge developers face today – finding and fixing performance and power bottlenecks that detract from a great user experience,” said Carlton Hill, vice president –Developer Services, AT&T. “ARO can help developers create apps that conserve battery life, load pages faster and consume network resources in a smarter way, all of which improve the customer experience.”
AT&T’s ARO is a free, carrier-agnostic, open source diagnostic tool that enables developers to analyze the performance of their apps, whether they be business or consumer apps. Launched in January 2012, ARO is now used by more than 1,500 developers, and users are seeing better results across the board, from a 35 percent reduction in excess data usage to apps that run up to 60 percent faster. Improving app performance and creating better customer experiences, ARO saved more than 500 terabytes of data in its first year.
IBM Expands DevOps Portfolio with New Cloud and Mobile Offerings
IBM recently announced new software, training and resources to help organizations create, test and deliver mobile and cloud applications. These new initiatives expand the development capabilities of IBM’s SmartCloud and IBM MobileFirst offerings.
Mobile and cloud computing are powerful technology trends that have the potential to help businesses drive new revenue and transform the enterprise. Typical software development approaches can take weeks turn around time for code changes. Yet, user choice and ease of movement mean that speed and quality are of the essence for businesses. To succeed in this fast moving market, organizations need to deliver mobile and cloud software faster and more frequently than ever before.
Key to this transition is DevOps. DevOps is an integrated approach to software delivery that integrates an organization’s culture, processes, and tools. It spans the entire lifecycle, from business planning and creation to delivery and feedback. The goal of DevOps is to enable continuous software delivery allowing businesses to quickly seize market opportunities and better meet client demands.
Given the close connection between mobile and cloud applications, the need for a single, automated DevOps strategy for both technologies is essential. IBM’s DevOps portfolio helps businesses address the full lifecycle of software delivery with a common approach regardless of the type of application being developed.
IBM Acquires UrbanCode to Help Businesses Rapidly Deliver Mobile, Cloud, Big Data and Social Software
IBM recently announced it has acquired UrbanCode Inc. Based in Cleveland, Ohio, UrbanCode automates the delivery of software, helping businesses quickly release and update mobile, social, big data, cloud applications.
Mobile, social, big data and cloud technologies are driving demand for new, faster and more frequent approaches to software delivery. Waiting days or even months to get an update to clients is no longer acceptable. With UrbanCode’s technology, businesses can reduce the cycle time it takes to get updates or new applications into market, from months to minutes. This approach is designed to help reduce cost and risk, while helping address changing client needs by enabling a company to rapidly incorporate feedback into and improve the overall quality of their applications and services.
UrbanCode’s software is a natural extension of IBM’s DevOps strategy, designed to simplify and speed the entire software development and delivery process for businesses. The new capabilities also enhance IBM SmartCloud and IBM MobileFirst initiatives by making it easier and faster for clients to deliver software through those channels. For example, by combining UrbanCode software with the IBM MobileFirst Worklight technology, businesses can now author and deploy an application for any mobile device in hours, versus a previous multi-day timeline. The UrbanCode solution also works with traditional applications including middleware, databases and business intelligence.
IBM MobileFirst Helps Organizations
Strengthen App Security
IBM recently announced
security software that helps organizations proactively reduce the security risk
to iOS enterprise apps. Clients will be able to build security testing into the
initial design of mobile apps so that vulnerabilities can be detected early in
the development process, before being deployed to customers or employees.
Today's announcement further expands the IBM MobileFirst portfolio, which
marries deep expertise with a comprehensive set of mobile software and
According to Gartner,
more than 45.6 billion mobile apps were downloaded in 2012. As the rate of app
use on mobile devices increases, securing smartphones and other endpoint
devices is a top priority for organizations and Chief Information Security
Officers. With the proliferation of consumer and enterprise mobile apps,
organizations cannot always control or restrict the apps installed on user
devices, so they must test how apps send and save data. IBM’s new security
software can automatically identify where data enters and leaves a mobile app,
helping to prevent mobile data leakage.
Dutch City Region of Eindhoven Works with IBM
and NXP to Improve Traffic Flow and Road
Real-Time Sensor Data from Vehicles and Road Traffic Data with IBM MobileFirst
Enables Officials to Monitor and Act on Unexpected Road Conditions
In this video, IBM, NXP and
partners demonstrate the first results of a smarter traffic pilot, conducted in
the Dutch city of Eindhoven.
The trial demonstrates how the connected car automatically shares braking,
acceleration and location data that can be analyzed by the central traffic
authority to identify and resolve road network issues.
AT&T and IBM Transform the App
Experience with IBM MobileFirst
IBM and AT&T Inc.
recently announced an expanded relationship to provide software developers with
a set of powerful new tools to create and deploy next generation mobile apps.
Customers benefit from access to secure, high quality apps, including those
featuring advanced speech recognition and mobile payment capabilities, which
can transform how they engage in everyday activities.
AT&T has been expanding
its network capabilities and increasing access to research from AT&T Labs
across a range of mobile development platforms, including IBM Worklight. Part
of the IBM MobileFirst Application and Data Platform, IBM Worklight is an open,
comprehensive and advanced mobile app platform for mobile devices.
Now, the AT&T API
Platform, featuring IBM Worklight Adapters, will enable the more than 31,000
members of the AT&T Developer Program to quickly create and securely deploy
enterprise apps that improve subscriber engagement and customer loyalty. With
these adapters that support AT&T’s ecosystem of APIs including those for
speech, SMS, device capabilities, notary management and payment, developers can
quickly and securely create rich, business-ready apps across a variety of
platforms including iOS, Android and Windows.
"AT&T is committed to the success of our rapidly growing developer community. By expanding our platform's reach and making our API toolkit available on an expanding number of platforms, including IBM Worklight, our developers have the information, tools, and resources to continue to build great things and contribute to the mobile ecosystem in meaningful new ways", said Carlton Hill, vice president, developer services, AT&T.
IBM Unveils the Most Comprehensive Mobile Portfolio for Global Businesses: IBM MobileFirst
IBM recently unveiled IBM MobileFirst, the most
comprehensive mobile portfolio that combines security, analytics and app
development software, with cloud-based services and deep mobile expertise.
Using IBM MobileFirst solutions, businesses can now streamline everything from
the management of employee mobile devices, to the creation of a new mobile commerce
app that will transform their entire business model.
This move by IBM builds off
of its experience helping nearly 1,000 customers become mobile enterprises, and
takes advantage of its thousands of mobile experts and 270 patents in wireless
innovations. Additionally, IBM has made 10 mobile-related acquisitions in the
past four years alone.
IBM is also announcing an
expanded relationship with AT&T to provide developers with tools to create
faster, richer mobile apps and services for customers. For instance,
organizations can now quickly incorporate payment and messages into their
“To date, mobile computing
has been dominated by discussions of new smartphones, operating systems, games
and apps,” said Robert LeBlanc, senior vice president,
middleware software, IBM. “But enterprises have yet to tap into the potential
of mobile business. Just as the Internet transformed the way we bank, book
vacations and manage our healthcare, mobile computing is also transforming
industries. As these devices become ingrained in everything that we do,
businesses are now in the palms of their customers’ hands. IBM MobileFirst is
designed to make the transformation to becoming a mobile enterprise a reality.”