IBM to Acquire Kenexa To
Bolster Social Business Initiatives
IBM and Kenexa Corporation recently
announced they have entered into a definitive agreement for IBM to acquire
Kenexa, a publicly held company headquartered in Wayne, Pa.,
in a cash transaction at a price of $46 per share, or at a net price of
approximately $1.3 billion.
The acquisition bolsters IBM's leadership in
helping clients embrace social business capabilities while gaining actionable
insights from the enormous streams of information generated from social
networks every day.
Kenexa, a leading provider of recruiting and
talent management solutions, brings a unique combination of Cloud-based
technology and consulting services that integrates both people and processes,
providing solutions to engage a smarter, more effective workforce across their
most critical business functions.
IBM Unveils New PowerLinux System for Analytics and Cloud Computing
IBM is accelerating its Linux on Power initiative with a new high-performance PowerLinux server as well as new software and middleware applications geared for the growing number of clients embracing big data, analytics and next generation Java applications in an open cloud environment.
"More clients are choosing IBM’s Power Systems designed to handle mission critical and complex cloud and big data workloads in an open Linux environment," said Doug Balog, General Manager for IBM Power Systems. "Responding to this need, we are aggressively investing in our open ecosystem -- including new products, applications and collaborations -- that support today's emerging Linux workloads.”
South Carolina Selects IBM Smarter Cities Solution to Help Modernize and Improve Delivery of Vital Social Programs to Citizens
IBM recently announced that the State of South Carolina has selected IBM software, part of IBM’s Smarter Cities portfolio, to help modernize its statewide Medicaid eligibility system, transforming the delivery of vital health and social programs to its citizens. The solution is expected to improve program efficiencies while meeting big data challenges and opportunities as the State migrates from a largely paper-based approach to a more open, automated platform to manage eligibility requirements.
IBM recently announced that Nextra Teleservices Pvt
Ltd (Nextra), an emerging Internet Service Provider (ISP), has selected IBM's
PureSystems technology to provide the IT backbone for its high-speed broadband
infrastructure. The system will also support Nextra's business growth, allowing
it to introduce innovative value added services securely, quickly and in-line
with increases in available bandwidth.
The new IBM PureFlex System will help Nextra to
remove system bottlenecks, streamline internal processes and ensure
uninterrupted high-speed broadband service for individual clients as well as
for small and medium companies in Delhi Northern Capital Region (NCR).The IBM
PureFlex System, with its integrated storage capability, is ideal for the
management and virtualization of internal and third-party storage that
typically slows down ISP infrastructures. In fact, since deploying the system,
Nextra has seen its storage utilization increased by up to 30 percent.
“We were looking at starting a new line of business
and IBM PureFlex was the best solution matching our needs because of its fully
fledged cloud capabilities,” said Puneesh Singla, General Manager – Information
Systems, Nextra Teleservices. “We believe PureFlex will help us to be faster
and more efficient in designing and marketing new collaboration services to
cater to millions subscribers."
With high demand for its hosted and next generation
services, Nextra required a reliable, flexible and robust IT infrastructure to
handle current offerings, as well as provide data backup and archiving. Nextra
deployed an IBM PureFlex System with IBM Storwize V7000 storage to help
maintain the high quality of its base services such as FTTH Broadband, and
introduce new ones - such as IPTV/ OTT Video based Services requiring
ultra-high system availability .
Collaboration in the organization – a social business
One of the biggest buzzwords these days is
‘social media’. Everyone talks about how it’s important to consider a social
media strategy and how their business can be present on Facebook, Twitter etc.
If we can use these new platforms to share and have a dialogue with friends and
family, why shouldn’t we use this new technology to collaborate and share in
our corporate life - within our organization, internally and externally?
Social business is not something that you can assign the marketing department
and expect to be implemented in the organization. It is more of a change in the
way you think which can result in more open, communicative corporate
Being social and collaborating is more than
a company with a Facebook page or Twitter account. It’s about implementing and
cultivating a spirit of collaboration and community throughout its organization,
both internally and externally. And since it is somewhat of a comprehensive
change, the idea of adopting social tools into their organization is often
dismissed. Furthermore, the fear of having no control, less privacy and
security keeps social business out of the business strategy. But as the
employee gets more used to various social platforms and this knowledge and way
of sharing spreads to businesses, leaders have to consider and adjust to the
idea of an open, interactive environment in order for them to stay competitive.
Most of us can all relate to the
overwhelming amount of emails that we receive everyday and how the intranet and
databases can be confusing, chaotic and slow. When you need the latest
information, a social private network allows you to sort and search by key
words and subjects. Furthermore, you can share videos and voice memos to
increase understanding and make processing of the information easier. You can
have FAQ sites and online forums where you’re able to have a debate which can
benefit not only those directly involved, but also serve others from your
organization that might deal with some of the same issues as yourself.
In a world where everything changes at an
incredible pace, the ability to find information swiftly can help your
organization save time and money.
A recent altimeter
report, surveying private social networking decision makers for 250+ sized
organizations, asked how much impact a private social network had on
collaboration between teams and departments. 64.2% of executives told Altimeter
it was moderate to very significant. 65% said private social networking had an
impact on reducing internal emails, while another 60% were able to streamline a
business process. Other tangible business efficiencies as a result of internal
social networking included increased employee retention, faster decision
making, and a reduction in the volume of meetings
However, you can’t just jump right into it.
Companies need to know exactly what they want to get out of it, and then align
their business process with the right tools and platforms in order for it to be
a successful implementation.
SJ, Sweden’s Largest Rail Operator, Turns to IBM to Improve Mobile, Online Customer Experience, Increase Sales
IBM recently announced that SJ®, Sweden’s largest rail operator, is turning to customer experience management software from IBM to improve its mobile and online booking process and overall online customer experience to increase ticket sales.
IBM's customer experience management (CEM) solutions are helping SJ to understand, identify, and eliminate consumer pain points on online and mobile channels. Visualization and analytics tools designed to help businesses understand and keep pace with the rapidly shifting preferences of today’s increasingly digital consumers are part of IBM’s Smarter Commerce initiative to help maximize the value of every single customer visit (web and mobile) and ensuring that more transactions are completed successfully.
Headquartered in Stockholm, Sweden, SJ transports more than 100,000 passengers every day, with more than 50 percent of passenger bookings completed online. However, during an initial investigation, SJ discovered that more than 230,000 customers annually were experiencing difficulties when booking online travel with a credit card, which ultimately impacted ticket sales.
New Storage and Management Features for IBM
PureSystems Help Clients Reduce Costs, Increase Utilization
New Flex System
Technologies Represent an Evolution Beyond Blade Computing
To help clients increase their IT
utilization and reduce datacenter operation costs, IBM recently introduced new
mobile, management and storage components for its PureFlex
and Flex System portfolios. Key among these components is a new storage system
to help improve storage utilization as much as 30 percent while delivering
extraordinary ease of use.
This storage system is tightly integrated
Flex System Manager and uses IBM Storwize family virtualization and unique
IBM Real-time Compression technologies to help clients reduce storage
requirements by up to 80 percent. As a result, clients can run their most
important workloads with no application performance degradation.
IBM also unveiled new capabilities for
PureFlex and Flex Systems that will provide the management and administration
tools clients need to effectively increase their datacenter
utilization. These include: integrated end-to-end storage management;
mobile access to the system for clients through a wide range of mobile devices
(Android, Blackberry and iOS); and centralized control of user id's and
passwords across nodes and chassis for greater system security. These features
will build upon the capabilities of Flex System Manager to help organizations
more efficiently create and manage their IT infrastructures.
Cloud enables control of "Internet of
Things" in the home to manage heating, lighting, laundry via Vodafone's Mobile Wireless Network
IBM and Vodafone recently announced a
collaboration to combine mobile communications and cloud computing for the
remote management of ‘smart home’ appliances.
At the IFA consumer electronics event in Berlin, Vodafone and IBM
demonstrated the mobile management of a washing machine and other smart home
devices that are connected by Vodafone’s Global M2M Platform running on IBM’s
Service Delivery Platform.
Machine-to-Machine (M2M) technology makes home appliances more intelligent by
connecting them wirelessly to the internet. This enables them to feed useful
data back to the service provider or manufacturer to achieve a better customer
experience through new functionality and enhanced services.
SmartCloud™ Continuous Delivery is a DevOps offering that accelerates the delivery
of deployed business services while reducing risk, cost and improving overall
application quality. These lifecycle improvements are accomplished through
automated and continuous integration, deployment, testing and monitoring while
at the same time providing continuous feedback.
IBM SmartCloud Continuous Delivery provides:
Continuous software delivery pipeline that automates build, deploy, and test to improve quality and drive faster time to market.
Integrated and collaborative DevOps platform to accelerate software delivery.
Visibility and governance across delivery lifecycle to reduce release risks.
Integration with existing development and operations processes and tools to preserve current investments.
IBM Expands DevOps Portfolio with New Cloud and Mobile Offerings
IBM recently announced new software, training and resources to help organizations create, test and deliver mobile and cloud applications. These new initiatives expand the development capabilities of IBM’s SmartCloud and IBM MobileFirst offerings.
Mobile and cloud computing are powerful technology trends that have the potential to help businesses drive new revenue and transform the enterprise. Typical software development approaches can take weeks turn around time for code changes. Yet, user choice and ease of movement mean that speed and quality are of the essence for businesses. To succeed in this fast moving market, organizations need to deliver mobile and cloud software faster and more frequently than ever before.
Key to this transition is DevOps. DevOps is an integrated approach to software delivery that integrates an organization’s culture, processes, and tools. It spans the entire lifecycle, from business planning and creation to delivery and feedback. The goal of DevOps is to enable continuous software delivery allowing businesses to quickly seize market opportunities and better meet client demands.
Given the close connection between mobile and cloud applications, the need for a single, automated DevOps strategy for both technologies is essential. IBM’s DevOps portfolio helps businesses address the full lifecycle of software delivery with a common approach regardless of the type of application being developed.
IBM Acquires UrbanCode to Help Businesses Rapidly Deliver Mobile, Cloud, Big Data and Social Software
IBM recently announced it has acquired UrbanCode Inc. Based in Cleveland, Ohio, UrbanCode automates the delivery of software, helping businesses quickly release and update mobile, social, big data, cloud applications.
Mobile, social, big data and cloud technologies are driving demand for new, faster and more frequent approaches to software delivery. Waiting days or even months to get an update to clients is no longer acceptable. With UrbanCode’s technology, businesses can reduce the cycle time it takes to get updates or new applications into market, from months to minutes. This approach is designed to help reduce cost and risk, while helping address changing client needs by enabling a company to rapidly incorporate feedback into and improve the overall quality of their applications and services.
UrbanCode’s software is a natural extension of IBM’s DevOps strategy, designed to simplify and speed the entire software development and delivery process for businesses. The new capabilities also enhance IBM SmartCloud and IBM MobileFirst initiatives by making it easier and faster for clients to deliver software through those channels. For example, by combining UrbanCode software with the IBM MobileFirst Worklight technology, businesses can now author and deploy an application for any mobile device in hours, versus a previous multi-day timeline. The UrbanCode solution also works with traditional applications including middleware, databases and business intelligence.
As social media tools become
more prevalent, those participating in the online conversation become
increasingly influential, especially as their opinions travel faster and to a
wider group of consumers. The IBM Social Sentiment Index uses analytics and
natural language processing technologies to aggregate and gauge consumer public
opinions from Twitter, blogs, message boards and other social media.
the highly competitive world of telecommunications, the players need
accurate and up-to-date information to manage their businesses,
exploit new opportunities and keep customer churn to a minimum. In
2006, when Virgin Media formed as a single business from the merger
of Virgin Mobile, NTL and Telewest, the company found itself with a
mixed inheritance of business intelligence tools. Realizing the
importance of pulling them together fast, the company immediately set
about looking at the best way to create a more effective single
system that could serve the whole business. A purpose-built,
high-performance Netezza data warehouse appliance makes advanced
analytics on very large data volumes simpler, faster and more
IBM Cited As a Leader in
Business Intelligence Services by Independent Research Firm
IBM recently announced that Forrester Research, Inc.
has recognized IBM as a market leader in business intelligence (BI) services
according to the October 2012 report, The Forrester WaveTM: Business
Intelligence Services Providers, Q4 20121. The report, which
evaluates the leading BI providers by strategy and technology expertise, cites
IBM as leading the market in both areas.
Based on a 53-criteria evaluation of BI services
providers, the report indicates that in addition to having one of the largest
business intelligence practices globally, with “capabilities and presence in a
broad range of industries, technologies and geographies, IBM has skills in core
BI areas (advisory, technology implementation, and outsourcing) and has
pioneered some of the most innovative research and offerings in the market
today, such as the Watson cognitive computing system.”
The report also emphasizes that while IBM has a substantial number of external
alliances, with firms like SAP, Oracle and Teradata, it also has expertise in
its own analytics products such as InfoSphere, SPSS, and Cognos. Additionally
IBM is the only vendor to get a perfect score for the Strategy, as well as the
“Use of BI methodology within one’s business,” categories.