IBM recently announced that new technologies will enhance the Australian Open experience for fans, players and coaches. Marking 20 years of technology innovation at the Australian Open, predictive cloud provisioning technology will be used in production at the Australian Open 2013, the first Grand Slam to deploy the solution. IBM will also combine sophisticated analytics software and natural language processing to gauge positive, negative and neutral opinions shared across hundreds of thousands of social media posts on Twitter, Facebook, news sites, blogs and videos. The technology will help the tournament measure and understand fans’ views on players throughout the event.
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