With the holiday shopping season just around the corner, the retail industry is gearing up for its busiest time of year. There are more shoppers, more purchases and more opportunities to capture new business. At the same time, there is also increased demand on the supporting systems and applications that keep retailers running and customers happy. It is these systems and applications, from inventory management to fulfillment to point of sale, that you as retailers rely upon to keep up with changing demand and provide you with a foundation for growth and competitive advantages.
So why are so many retailers faced with the problems of heterogeneous systems that exist independently of each other?
In a perfect world, every application, system, and data output would naturally work together and adapt to industry changes. Yet, retailers who are adopting new technologies to maintain their competitive edge often lack the flexible technology base to fully incorporate these technologies. This leaves valuable systems and applications running independent of each other, which can create a sub-optimal and inconsistent customer experience. New technology adoption is vital for IT innovation and will continue to drive the retail industry, but equally important is the ability to gain value from this technology in addition to the broader IT infrastructure, and not in spite of it.
Enter the IBM Integration Bus Retail Pack
With retail specific connectors and patterns as well as a web based UI for operational views of store data, the IBM Integration Bus Retail Pack accelerates the development and deployment of integration solutions across IT infrastructures. Now you can integrate point of sales data with enterprise systems to quickly and accurately understand the current level of sales. You can view enterprise wide inventory levels to help reduce out of stock issues and enable associates to help clients with confidence, knowing that their knowledge of inventory is accurate and up-to-date. This ability to consume data from across the enterprise, including physical store locations, allows you to get more value from your IT infrastructure by leveraging data for more intelligent business operations.
Now you can focus on your customers, instead of whether or not your backend systems are working efficiently and effectively.
Read more in our latest announcement.