Businesses today are requiring new levels of agility, and the ability to quickly deploy new applications and business services. In addition, customers are battling growing IT infrastructure complexity with many tiers and nodes of independent resources, such as smart phones and iPADs, spread over the enterprise. Businesses have realized that system management information currently available does not typically offer an end-to-end business and IT view they require. Enterprises see this today in many parts of their IT infrastructure.
* Automation policies that are limited to tier and node boundaries.
* "Islands” of resources each speaking a different language with a different protocol.
* Server and Data redundancy pervasive as they all create copies of data.
* Security concerns and overhead needed to manage all the heterogeneous silos
And while other vendors are focused on homogeneous virtualization to address expanding environments, IBM is turning up the heat and its leadership by focusing on embracing heterogeneous architectures that take part in the execution of the end-to-end transactions.
Imagine having tighter integration between the database and the applications that need access to System z data but run on a distributed platform. Imagine a new IT infrastructure that is a mix of heterogeneous processors with the ability to have many virtualized servers that can be managed as one. Welcome to a new dimension in computing with zEnterprise System.
Moving to zEnterprise will require expanding the IT Service Management capabilities. IBM’s has developed an end-to-end business/IT Service Management approach called Integrated Service Management or ISM to expand the concept of IT Service Management beyond the Datacenter. An integrated approach to service management allows the interconnection of Datacenters with overall design & delivery across the enterprise operations and lines of business. It includes specific support targeted at Industries. ISM for zEnteprise focuses on support for the heterogeneous platform environment across System z, p and x.
ISM looks at the entire IT and business infrastructure, people and business processes to provide:
* Visibility to see your business, so you can monitor your services, and measure service delivery against key performance indicators
* Control of your business services, so you can effectively manage change, security, compliance of Smarter Services, while minimizing risks to the business
* Automation to improve your business, by automating your business and IT processes and procedures so you can speed delivery of innovative services and change the economics of service delivery
For clients deploying fit
for purpose business services to a zEnterprise infrastructure and across the
Datacenter, IBM’s Integrated Service Management (ISM) approach extends the
capabilities of the zEnterprise Unified Resource Manager with the visibility, control
and automation required to manage in the context of overall business service
objectives. IBM service management ensures service quality and integrity from
the next generation of data centers with:
* Visibility across smart assets and information technology infrastructures
* Change, security and storage management for improved control
* Automated delivery and management of technology across virtualization & clouds
* Workload optimized systems with integrated energy, systems and service management
* Flexible delivery models
Within a shared context of the integrated service models and service objectives, businesses can realize the maximum potential of improved operational advantages, optimized business advantages, and realized organizational advantages required for competitive excellence.
The Tivoli portfolio for Integrated Service Management extends the new dimension of technology introduced by the zEnterprise hardware and contextually have launched four new Tivoli solutions in order to address the main areas of the Services Management: performance availability management, automation management, security and compliance management and asset and financial management.
IBM’s new zEnterprise
represents the logical extension of Integrated Service Management (ISM) approach
to the hardware as matter of the fact that ISM objective is to simplify IT
complexity whether that is a zEnterprise system or a hybrid Datacenter composed
by physical and virtual servers.
IT organizations recognize they must move toward true end-to-end service management that allows them to support their business needs and away from the managed silos that can’t provide a single end-to-end view with a unified point of control.
The zEnterprise extends the value of System z across multiple platforms to allow a fit for purpose approach to optimize workloads to achieve the overall lowest cost approach for an Enterprise total business environment. With the ability of the zEnterprise to support multiple operating systems and hardware platforms, customers can now have one environment across which Integrated Service Management provides visibility, control and automation. With these platforms as part of a single system, ISM provides a single view across all of them and the flexibility to automatically and securely monitor and manage workloads between them to address business requirements.
With Visibility, Control and Automation from Integrated Service Management for zEnterprise, customers will be able to achieve the promise of value of a heterogeneous zEnterprise.