Teleconference: Tivoli Business Service Management for System z
Speaker: Clayton Ching, Senior Product Manager, Tivoli Business Service Management, IBM Software Group
Broadcast date: October 25, 2012, 11 a.m., EDT / 4:00 p.m. BST / 3:00 p.m. UTC
With enterprises becoming increasingly complex, and the volume of events growing, the problem of preventing problems from impacting service is becoming more urgent. IT shops need to respond proactively to infrastructure-related issues that are causing service degradation. But how do you get past multiple user administration interfaces, and difficulty in seeing historical and real-time events in a business context? How do you get to what matters most?
Business Service Management brings clarity and focus to what’s important for IT in terms of business priorities. Prioritization of business services is the key to managing any enterprise environment, whether IBM® z/OS® or distributed, because your business services and all the underlying dependencies need to align. In this session, we will define Business Service Management and roadmap methods on what you need get you there.
Join us for this complimentary teleconference and learn how to architect and manage complex relationships between services and supporting infrastructure for increased visibility, impact assessment and reduced risk related to business events. We’ll discuss a methodology to get z/OS events into Tivoli® Netcool® OMNIbus, and in turn Tivoli Business Service Manger. We’ll highlight integration with the Tivoli Event Pump, and contrast it with other methods. This method closely aligns lines-of-business and IT operations teams, enabling collaborative and holistic management of services and dynamic infrastructures, such as cloud.
Join us after the teleconference for a live question-and-answer session. The teleconference will also be available for replay after the event..