Application High Availability in a Heterogeneous Environment.
Broadcast Date: December 15, 2011 at 11:00 a.m. Eastern Standard Time, 4:00 p.m. GMT / UTC
Developed for: IT and enterprise architects; IT managers; system analysts; operations managers
Technical Level: Intermediate
solutions today have services and applications that execute on
different hardware and software. This makes it difficult to control and
automate each component to improve availability, reduce overall solution
risk and decrease operations workload. Are you trying to manage both
distributed and mainframe environments as one? Does the requirement for
24/7 availability keep you up at night?
Join us for this
complimentary teleconference to learn how IBM Tivoli® System Automation
can improve your overall enterprise availability and keep critical
applications available across multiple operating systems and hardware
platforms. Tivoli System Automation is a policy-based, self-healing and
high-availability solution. It maximizes efficiency and availability of
critical systems and applications with end-to-end integration across
You’ll learn details about how the solution:
Reduces administrative and operational tasks, customization and programming effort, automation implementation time and costs
and manages application availability across cluster technologies, so
you can better control your enterprise business services
the frequency and duration of service disruptions for critical
applications and middleware running on heterogeneous platforms and
Provides a standard toolset that supports multiple failover scenarios involving both physical and virtual environments
us after the teleconference for a live question-and-answer session. The
teleconference will also be available for replay after the event
Speaker: Dan Plemons, Tivoli System Automation Technical Specialist, IBM Software Group
Managing Enterprise Events into a Single View with Business Service Management from IBM
Broadcast Date: December 8, 2011 at 11:00 a.m. Eastern Standard Time, 4:00 p.m. GMT / UTC
proactive service delivery model can solve a lot of problems. With an
end-to-end perspective, it can save IT time and resources by helping IT
staff identify recurring problems and enable them to institute proactive
measures to prevent problems from impacting service. But how do you get
past multiple user administration interfaces, and difficulty in seeing
historical and real-time events in a business context? With enterprises
becoming increasingly complex, and the volume of events growing, the
problem is becoming more urgent. IT shops need to respond proactively to
infrastructure-related issues that are causing service degradation.
of performance and the state or status of events has always been
essential to managing an enterprise. Businesses have hundreds or perhaps
thousands of events happening every day that IT needs to prioritize and
manage. Is there a way to gain better understanding of what you need to
Join us for this complimentary session and learn about a
methodology to get z/OS® events into Tivoli® Netcool® OMNIbus, and in
turn, Tivoli Business Service Manger (BSM). We’ll highlight the Tivoli
Event Pump, and contrast it with other methods. This presentation will
discuss methods of architecting, collecting, visualizing and managing
business and IT events in your enterprise to improve the visibility and
control necessary to reduce costs and reduce risks.
In this session you’ll learn about these features and more:
Event consolidation and correlation across z/OS and
Auto-determine business and financial impact of service degradations to enable prioritization
service management from a central point for business applications,
network devices, Internet protocols and security devices
Identify and resolve critical problems with automated event correlation, isolation and resolution capabilities
Automatically retain events and business impact analysis to grow knowledge base and ease future correlation
Speaker: Clayton Ching, Senior Product Manager, Tivoli Business Service Management, IBM Software Group
An Improved Approach to Configuration of Tivoli OMEGAMON
Broadcast Date: December 1, 2011 at 11:00 a.m. Eastern Standard Time, 4:00 p.m. GMT / UTC
IBM® Tivoli® OMEGAMON® users know that an ISPF-based configuration tool
called ICAT (IBM Configuration Assistance Tool) is supplied to assist
with implementation on OMEGAMON. Many users have challenges configuring
OMEGAMON software because ICATis unlike the configuration method used by
other IBM products.
A new "PARMLIB" method of OMEGAMON
configuration, an alternative to the traditional ICAT method of
installation and configuration is being introduced in several phases to
support OMEGAMON. For new OMEGAMON customers, the PARMLIB method is more
suitable since the parameter values are entered in a user available
system dataset (or user PARMLIB dataset).
This new PARMLIB
approach provides significantly enhanced usability and improved
productivity and availability for IT operations. Join us for this
teleconference and you’ll hear Cecilia Day, Tivoli developer, discuss
the latest enhancements with the PARMLIB tool.
Speaker: Cecile C. Day, ITM z/OS Development, Tivoli Software Group
Broadcast date: November 10, 2011 at 11:00 a.m. Eastern Standard Time, 4:00 p.m. GMT / UTC.
visibility into your storage environment can help prevent
out-of-control storage growth. But it’s also critical to minimizing
outages caused by bottlenecks, for example, and managing changes in the
storage environment. Along with automation, visibility plays a key role
in closing the resource gap caused by reduced staff, skills and budget
by simplifying the management of multi-vendor, heterogeneous storage
Join us for this complimentary teleconference to learn
about all the new capabilities recently added to the Tivoli® System z®
Storage Portfolio to give the storage administrator more visibility into
this complex environment. These solutions can be expanded to provide
z/OS® storage management awareness into application and workload
management, thus enabling a more efficient process for reducing cost and
improving efficiency in problem identification and resolution.
Tivoli storage products use Tivoli Enterprise Portal for its simplified
single user interface across storage management on System z. Products
with new capabilities include:
Tivoli Advanced backup and recovery: Automatically identifies and verifies that all critical datasets are backed up
Advanced Catalog Management: The only tool that can do catalog
reorganization, merge and split while catalog active — meaning less
downtime for applications
Tivoli Advanced Audit for DFSMShsm:
Most comprehensive HSM audit tool for identifying errors in storage
environments and fixing them automatically
Using Tivoli Analytics for Service Performance to improve ROI
Broadcast Date: October 27, 2011 at 11:00 a.m. Eastern Daylight, 3:00 p.m. GMT, 4:00 p.m. British Summer Time
manual analysis, false alerts and diagnostic processes translates into
improved productivity. But how is this possible with today’s technology?
If you can get data from multiple sources within your environment and
perform analytics across multiple monitoring tools, you’ll have a better
understanding of the relationship among different product metrics —
making your systems more sensitive to when a problem has occurred. This
type of proactive model minimizes service disruptions, and enables you
to get the most from your monitoring investments by detecting emerging
problems that would otherwise go missed.
Join us for this
complimentary teleconference on IBM Tivoli® Analytics for Service
Performance. You will learn how you can reduce service outages by moving
to a proactive analytics model that minimizes service disruption and
improves the value from monitoring across mainframe and distributed
environments. The resulting IT analytics are designed to help business
and IT professionals who are interested in performance and application
monitoring, operations and service availability, and overall System z®
quality. If you currently use any monitoring product, such as ITCAM,
OMEGAMON®, OMNIbus, or Tivoli Business Service Manager and performing
event and service management, this teleconference will be of interest.
IBM Tivoli Analytics for Service Performance can take information from
your current monitoring products and perform predictive analytics to
find problems before they become outages.
You’ll come away
from this teleconference with a good understanding of Tivoli Analytics
for Service Performance capabilities, including how it:
Learns normal operational behavior, and how metrics behave together
Reduces expensive and time-consuming false alerts and trouble tickets
Provides maximum warning of service impact, deterioration or outage
Detects service impacts that are not identifiable by fixed thresholds alone
Assists with root cause analysis by indicating most offending metrics
Speaker: Richard Gleeson, Tivoli Product Manager, IBM Software Group
us after the teleconference for a live question-and-answer session. The
teleconference will also be available for replay after the event.
Gain quick IT ROI from product discovery and usage tracking with Tivoli Asset Management
Broadcast Date: October 13, 2011 at 11:00 a.m. Eastern Daylight, 3:00 p.m. GMT, 4:00 p.m. British Summer Time
IT shops have a hard time coming up with actual product and application
usage figures within IT, making it impossible to accurately charge for
program and application usage. With little insight into usage,
out-of-date products may still be executed — even when upgrades are
readily available. Can you quickly identify software inventory and
application usage in your IT environment? Do you need to increase ROI in
IT and reduce costs, while minimizing compliance risk?
for this complimentary teleconference and learn how Tivoli® Asset
Discovery for z/OS® and distributed systems can provide discovery,
monitoring and reporting to give you an accurate understanding of
product and application usage. We’ll discuss how Tivoli Asset Discovery
can manage the full life-cycle of hardware and software assets across
z/OS and distributed. You get real ROI quickly and on an ongoing basis,
and can track your results via interactive reports. You’ll see how it
automatically creates and updates a complete system inventory via
high-speed scanning and in-house application tagging, giving you
centralized, accurate, up-to-date records of existing software assets.
In this teleconference, you’ll learn how Tivoli Asset Discovery can:
Automatically discover and identify IBM and third-party software running on z/OS and distributed platforms
Monitor software usage and related growth to proactively plan for future capacity needs
Lower costs by removing unused and obsolete software
where applications and tools are installed and used by factors such as
region, machine, LPAR, storage volumes and related datasets
Monitor software usage by job name, department and individuals — and measure usage growth month by month
Speaker: Ed Rossi, Product Manager, Tivoli IT Asset Management Portfolio, IBM Software Group
Many enterprises run their mission critical application workloads on their
mainframe systems. They would like to centralize their application security
controls, security policy enforcement, data protection, auditing reporting and
compliance management for a consolidated view of security.They are looking for smarter security
intelligence that will help them leverage the mainframe as their enterprise
IBM Security zSecure suite V1.13 consists of multiple individual components
designed to help you administer your mainframe security server, monitor for
threats, enforce policy compliance, audit usage and configurations, and assist
in compliance management and audit reporting.
·IBM Security zSecure Admin, Visual, and CICS
Toolkit provide administrative, provisioning, and management components that
can significantly reduce administration time, effort, and costs, and help
improve productivity and response time, as well as help reduce training time
for new administrators.
·IBM Security zSecure Audit, Alert, and Command
Verifier provide security policy enforcement, audit, monitoring and compliance
management components. These offerings help ease the burden of compliance
audits, can improve security and incident handling, and can increase overall
New Security zSecure suite V1.13 capabilities offer enhancements for DB2,
CICS, and IMS application security auditing that:
Automates security analysis
of CICS and IMS transactions and programs
determination of which System Authorization Facility (SAF) classes are
being used by each active IBM DB2, IBM CICS, or IBM IMS subsystem
Enhances Access Monitor and
allows you to improve data consolidation
Allows annotating userid
displays with data from external human resource files such as department
and employee number
enhancements to support international language support and auditing
Allows addition of your own
sensitivity classification, audit concern, and priority to data set names
and general resources
Supports currency with z/OS
V1R13, ACF2 R14 and R15, CICS V4R2, and Top Secret R12, R14, and R15
Extends integration with
Communications Server and provides various interface improvements
Come here Ed Woods on how to improve your System z Monitoring
Broadcast Date: September 29, 2011 at 11:00 a.m. Eastern Daylight, 3:00 p.m. GMT, 4:00 p.m. British Summer Time
mainframe continues to be the core component for many critical business
applications. As mainframe workload has evolved, and these workloads
increase in sophistication and complexity, it has become a major
challenge to identify, isolate, and solve important issues. Are you
getting the most from your investment in System z or zEnterprise™
hardware and z/OS® software? Are you able to recognize and resolve
issues efficiently? Are you able to maximize the performance and
availability of you critical business applications? What are the most
common issues and are you aware of how IBM OMEGAMON® can address them?
this complimentary technical teleconference and discover how OMEGAMON
products and the Tivoli® Enterprise Portal can be used to identify,
isolate, and solve typical z/OS performance and availability management
issues. The session will include examples of how to get the most out of
OMEGAMON and the Tivoli Enterprise Portal, and discuss the integration of OMEGAMON with other Tivoli solutions.
attending this session, you’ll come away with a good understanding of
how the latest features of OMEGAMON and the Tivoli Enterprise Portal can
help with these tasks and more:
Identify and alert on critical z/OS resource bottlenecks
Analyze and understand critical resource issues in real-time and in history
Understand the impact of the network on z/OS performance
Optimize alert management and correlate alerts across key technical components
Solve technical issues more quickly and efficiently
Speaker: Ed Woods, Consulting IT Specialist, Tivoli Performance Automation, IBM Software Group
Broadcast Date: September 15, 2011 at 11:00 a.m. Eastern Daylight, 3:00 p.m. GMT, 4:00 p.m. British Summer Time
Developed for: IT and enterprise architects; IT managers; systems and business analysts; and technology researchers
Technical Level: Intermediate
on IT services and workload processing are dynamic, and maintaining
satisfactory service levels is one of the most difficult challenges
caused by these continual changes. How much mainframe capacity do you
really need and how do you determine need? For many IT shops, the
process is a home-grown solution that is based simply on trend analysis.
It’s not enough for the modern enterprise. Effective performing
capacity planning today will help you avoid future expenses and give you
more understanding into what’s going on across IT. But it requires
automation based on in-depth analysis, simulation and forecasting
You are invited to join us for a complimentary
teleconference to learn about the Tivoli® “what if” analysis, an open
architecture for gathering and analyzing data, application performance
modeling and rich graphical reporting. This enterprise analysis,
modeling and reporting solution is based on a suite of Tivoli and
business analytics products, and it’s designed to help you avoid the
costs associated with acquiring new hardware and software.
There’s no doubt that cloud has arrived, as businesses improve resource utilization and reduce their costs of computing. But to make full use of cloud means delivering on the need for agility and flexibility. Can you create more dynamic business and IT alignment using cloud services?
Critical success factors include provisioning, security, automation and management of the workloads moving to the cloud. With Tivoli®, you have the tools to help you control the cloud environment.
In this session, we’ll discuss how Integrated Services Management can help cloud deliver: • Cost-effective delivery of services by using shared resources • Automated provisioning, management, and deprovisioning of IT landscapes • Improved IT cost management with usage information about services used in the cloud and accounting to provide billing information on cloud services. • Respond faster to changes with faster, flexible service delivery • Make more efficient use of hardware resources
Broadcast date: August 18, 2011, 11 a.m., EDT
Register online right now: http://www.ibm.com/software/systemz/telecon/aug18 Join us after the teleconference for a live question-and-answer session. The teleconference will also be available for replay after the event.
Had a great week at the SHARE Conference in Orlando. SHARE is all about mainframe hardware and software. We had a number of excellent Tivoli z/OS sessions. There were 4 NetView sessions: An introductory session on Monday by Larry Green on the new NetView V6.1. Couple of technical sessions and Thursday had a session with Dale Carter from Bank of America and Tom Howe from NetView Development on BofA usage of the new Canzlog capability in V6.1. Very well attended session for early Thursday morning. A number of attendees thought Canzlog would change how they dealt with their current logs going forward. It is a very well received new function in NetView V6.1. Tivoli presented on Monday at a full house Lunch and Learn on Problem Determination and Analysis. There was also an excellent session by Flora Tremantaon on the updated Tivoli Workload Scheduler 8.6 release that just came out. Focused on Workload Automation and Batch Modernization.
The SHARE Technical Exchange was open Monday and Tuesday nights and during Lunch on Wednesday. Tivoli was well represented with 6 peds of the 15 in the IBM area. There was also a working zEnterprise that a number of peds were directly connected to. The NetView, Application Management, Storage and Security peds were very busy the whole time. Lots of great conversations with many customers about the value of Tivoli software. SHARE is a great place to find out what is new for z/OS hardware and software. SHARE attendees understand the continuing importance and value of mainframe environments. The next SHARE is in Atlanta in March. Presentations are available on the SHARE website: http://share.confex.com/share/117/webprogram/start.html
IBM Tivoli Workload
Scheduler for z/OS V8.6
is the premier enterprise workload automation product for System z® and
end-to-end environments. It automates the planning, processing, and analysis
of batch and event-based enterprise production workloads. This helps improve
IT operation efficiency and reduce manual labor by maximizing throughput of
work across the enterprise.
Scheduler for z/OS is
part of an integrated suite of scheduling products that enables systematic
enterprise-wide workload processing for both batch and event-based (real-time)
workloads across applications and platforms.
In an end-to-end solution, the distributed portion of the network can span
over a multilevel topology of fault-tolerant agents (agents capable to continue
scheduling even in the absence of the link to the Tivoli Workload Scheduler for z/OS server).
IBM® Tivoli® Workload
Scheduler for z/OS® V8.6
Enhanced flexibility, dynamic automation, and intrinsic high availability
for clients adopting any type of cross-platform Tivoli Workload Scheduler end-to-end
solutions such as:
Mainframe centric (engine residing on mainframe and agents residing on
Distributed-centric (engine residing on distributed systems and agents
residing on mixed platforms)
Intermediate (separate engines on mainframe and distributed scheduling
Support for batch modernization projects, through new capabilities that
enable transformation, reuse, and integration of existing assets with Java-based
applications and new types of workloads
The barriers to running a more efficient data center are common to most enterprises. Slow or failed service delivery due to performance issues, for example, increases risks and costs in the form of lost business, lost customers and less market value. Reducing the complexity of your environment can help you fully utilize assets, and become more responsive to changing business conditions and demands — whether it’s a move to cloud or any move toward greater efficiency — thereby reducing costs. But if you’re looking for true alignment between IT operations and business priorities, it’s going to require that and more.
How can you ensure that the environment where your critical business applications run is always available for business? Can you extend the operational management of highly available environment to include application components that span platforms? Overcoming barriers associated with disparate systems, teams and information sources, can answer these questions in a way that is flexible, dynamic and systematic.
Join us for a one-day, complimentary seminar, Optimizing Your IT Infrastructure, and learn more about platform management synergies.
Seminar topics include: Extending mainframe-like governance and qualities of service to specialized application optimizers and select blade servers Managing Tivoli OMEGAMON® performance metrics for the new z/OS operating system Using IBM Tivoli System Automation Application Manager to define your own automation policy for an application running in a simulated multi-cluster environment. The role of Integrated Service Management on System z in cloud computing
Overall, these sessions will show you how IBM Tivoli’s OMEGAMON XE family of products and integrated solutions can save time, money and outages by understanding the performance of System z software products, automating management of them, and giving you an enterprise view of IT operations.
Developed for: Operations managers, infrastructure architects and system programmers
Agenda Continental breakfast will be available at 8:30 a.m. 08:40 a.m. - z/OS Version 1 Release 12 and more 09:50 a.m. - Technology update - zEnterprise servers and storage 11:00 a.m. - Consolidation and virtualization update with Linux and z/VM on System z 12:00 p.m. - Lunch 01:00 p.m. - Integrated service management can improve overall visibility into your zEnterprise using OMEGAMON XE for z/OS 02:10 p.m. - Increase availability and productivity in your System z environment with integrated service management automation 03:20 p.m. - Moving to cloud? Integrated service management on System z will be a critical success factor 04:20 p.m. - Close and next steps
Location and Date Seattle, WA August 23, 2011 IBM Facility 1200 Fifth Avenue Seattle WA 9th floor, Room 9020
Join us for this complimentary teleconference as we go over the Tivoli® zStorage Management Initiative, including products for storage optimization, data integrity, disaster recovery and reporting capabilities, as well as management of disk and tape storage devices. We will discuss the major areas where the suite of products can help address common z/OS® storage problems, and how to leverage the technology for a more efficient and effective way of managing your environment. During this session, you’ll be able to see and learn about the major capabilities that the Tivoli zStorage portfolio can provide your data center, giving you full visibility and management of your System z® storage
In this session, you’ll learn about:
• General breadth and depth of the solutions that make up the Tivoli zStorage Management Initiative • Understand how the portfolio can reduce time, effort and cost of storage management of your z/OS storage environment • Gain knowledge of how to leverage the technology to reduce cost and foster greater synergy Speaker: Kevin Hosozawa, Tivoli zStorage Product Manager, IBM Software Group Broadcast date: August 11, 2011, 11 a.m., EDT Developed for: IT and enterprise architects; IT managers; systems programmers; operations managers; and, systems analysts
Register now for this teleconference by logging onto ibm.com/software/systemz/telecon/jul28
Join us after the teleconference for a live question-and-answer session. The teleconference will also be available for replay after the event.
zSecure User Group meeting! * Learn about zSecure capabilities * Share user experiences and tips * Maximize the benefits of your mainframe capabilities * Network with colleagues and business partners * Influence future product content * Meet the Chief Architect and original product designer!
Choose from any of these convenient locations: August 15 in San Francisco August 17 in Dallas August 18 in Atlanta
zSecure Portfolio Update RACF Update 1.12 & Overview 1.1 Access Monitor Deep Dive If I had it my way… ask the experts About zSecure Development
IT goals for monitoring mainframe environments may not appear to have changed much over the years – except that you need to respond much faster to unexpected events, handle huge volumes of events unheard of a decade ago, handle events proactively before they become issues and do this in environments that grow more complex every day. Fortunately, OMEGAMON® capabilities have continued evolving along with the modern data center.
Let’s explore your z/OS® systems with Tivoli® OMEGAMON XE on z/OS. You’ll see how it can be used to monitor and alert you to potential problems and help solve real issues in large z196 and z/OS systems. Join us for this complimentary teleconference to learn in detail about the capabilities in OMEGAMON XE for z/OS for monitoring your System z® environment. As a key component of IBM’s overall Integrated Service Management portfolio on System z, OMEGAMON XE is a performance and availability solution to that can analyze, manage and optimize operating systems, databases or other environments. It detects and recovers potential problems in essential system resources automatically and offers advanced reporting.
In this session, you’ll come away with details on how OMEGAMON XE can help:
• Reduce the cost of administrating security on the mainframe by reducing complexity and using fewer staff resources • Automate security policy enforcement to implement best practices and compliance requirements • Analyze data to detect and respond rapidly to internal and external security events and threats • Proactively handle events with automated closed-loop remediation that closes exposures • Protect sensitive data and simplify the lifecycle management of encryption keys • Consolidate cloud security management for zEnterprise™
Speaker: Joe Winterton, OMEGAMON XE on z/OS Release Manager, IBM Software Group
Broadcast date: July 28, 2011, 11 a.m., EDT Developed for: IT and enterprise architects, IT managers, system analysts, system administrators, system programmers, and operations managers Register now for this teleconference by logging onto ibm.com/software/systemz/telecon/jul28 Join us after the teleconference for a live question-and-answer session. The teleconference will also be available for replay after the event.
Today, July 12th, IBM announced the new zEnterprise 114, a
new model of the zEnterprise systems that is designed for mid sized clients. We
began this journey last year with the launch of zEnterprise as a model for
hybrid computing.This marked a
significant shift from the traditional mainframe system by enabling our clients
to host mainframe and distributed workloads on one platform with a single
management system. It's also the fastest and most scalable system in the market
place today.Coupled with our software, including
designed to leverage the unique attributes of zEnterprise, our competitors can't
come close to matching the total zEnterprise solution.
software is a major part of this launch. Tivoli
has announced a Statement of Direction (http://www-01.ibm.com/common/ssi/rep_ca/1/897/ENUS211-271/ENUS211-271.PDF) for future support of the new zEnterprise Unified Resource
Manager API to provide enhancement to the current Integrated Service Management
support for System z provided.
Speaker: Kirk Bean, NetView® Product Manager, IBM Software Group
Date: July 7, 2011
Time: 10:00 a.m. CDT
As networks become more complex and IT shops integrate
their IBM® System z® and distributed platforms, improved network
automation is essential to both increased availability and improved
utilization. In this Webcast, we’ll discuss the value of increasing
network automation capabilities for System z, System p® and System x®
platforms across both SNA and IP networks. This improvement is a key
requirement in supporting new business opportunities, and new hardware
like the IBM zEnterprise™. You’ll learn how to set up your System z
environment to react quickly to events for increased availability, and
achieve operational efficiencies to free up needed business and IT
Canzlog, a combined network and system log, brings together years of
"wouldn't it be nice" ideas for browsing. See how 47 message
attributes are kept, displayed, and used for automation and by REXX
programs. Come learn simple steps for automatic archiving and seamless
browsing. Canzlog can be shared with IBM service or moved to a backing
store when needed.
IBM today announces a new version of the industry leading
Network Management for System zNetView product.NetView provides the automation, network and
systems management that System z customers require within their expanding
network requirements today.As network requirements, such as adding mobile devices, increases the need for a complete network management solution will be increasingly important.NetView provides the
visibility, control and automation across SNA and TCP/IP networks necessary for
IT to deal with all the changing network and system requirements that exist on
System z.In addition, NetView provides
extensive system and network automation support.
The new NetView, Version 6.1
is focused on:
Enhanced problem determination and
management to increase operations efficiency and effectiveness.
High Availability and
Automation for improving overall system availability.
Problem Solving with network and system log browsing supplied by the new Canzlog
Enhanced automation with new consolidated message logging using Canzlog.
Improved problem diagnostics and management with new packet tracking and analysis.
Extended enterprise resiliency for continuous availability and business continuity with
NetView is a key component of IBM's Integrated Service Management
on System z, and works with a number of other key products, including Tivoli
System Automation, OMEGAMON for Mainframe Networks and the new GDPS Active/Active
support. This announcement will help IBM customers gain improved system availability, enhanced productivity and easier problem management.
ASAP 2011 – This year, ASAP - the 23rd Annual Tivoli Workload Scheduler (TWS) User Education Seminar - was held in a sunny Fort Lauderdale, Florida, on April 11-13, 2011. A large number of TWS Customers attended. 50 different companies coming from all over the world, joined together and met with IBM experts, to exchange knowledge around TWS, and to share ideas, best practices, issues and solutions. The ASAP was kicked off by Kendall Lock, Director of the IBM Rome Lab, who presented, with pleasant humor and great efficiency, the "key ingredients " of how to apply Workload Automation in ways in which business can be expanded and streamlined. "A Smart Workload Automation solution" he said" in the hands of Smart People, at the right maturity level, can help you getting relevance in the organization within a strategy for continued success at your business". The four-day conference continued with nearly 60 technical sessions, plus "birds of a feather " sessions, held by IBM Rome Software Development Lab, IBM Subject Matter Experts, Customers, and Business Partners. The sessions were organized into four tracks, focused on different areas of interest (mainframe, distributed systems, end-to-end solutions, and sponsors sessions) to provide topics addressed to all the different attendees. Also, sessions were targeted to all levels of experience, spanning from beginners to advanced experts. The opportunity to get a TWS certification was given as well, and had a lot of great participation. Finally, among sessions and informal exchange of information, we didn’t miss the opportunity to enjoy the place, and the warm evenings in Fort Lauderdale, in nice restaurants along the beach or in a travel boat kindly offered by a Sponsor. Submitted by Flora Tramontano.
Businesses today are
requiring new levels of agility, and the ability to quickly deploy new
applications and business services.In
addition, customers are battling growing IT infrastructure complexity with many
tiers and nodes of independent resources, such as smart phones and iPADs, spread
over the enterprise. Businesses have realized that system management
information currently available does not typically offer an end-to-end business
and IT view they require. Enterprises see this today
in many parts of their IT infrastructure.
* Automation policies that
are limited to tier and node boundaries.
of resources each speaking a different language with a different protocol.
* Server and Data redundancy
pervasive as they all create copies of data.
* Security concerns and
overhead needed to manage all the heterogeneous silos
And while other vendors are
focused on homogeneous virtualization to address expanding environments, IBM is
turning up the heat and its leadership by focusing on embracing heterogeneous
architectures that take part in the execution of the end-to-end transactions.
Imagine having tighter
integration between the database and the applications that need access to
System z data but run on a distributed platform. Imagine a new IT
infrastructure that is a mix of heterogeneous processors with the ability to
have many virtualized servers that can be managed as one. Welcome to a new
dimension in computing with zEnterprise System.
Moving to zEnterprise will
require expanding the IT Service Management capabilities.IBM’s has developed an end-to-end business/IT
Service Management approach called Integrated Service Management or ISM to
expand the concept of IT Service Management beyond the Datacenter.An integrated approach to service management
allows the interconnection of Datacenters with overall design & delivery
across the enterprise operations and lines of business.It includes specific support targeted at
Industries.ISM for zEnteprise focuses
on support for the heterogeneous platform environment across System z, p and x.
ISM looks at the entire IT
and business infrastructure, people and business processes to provide:
* Visibility to see your
business, so you can monitor your services, and measure service delivery
against key performance indicators
* Control of your business
services, so you can effectively manage change, security,compliance of Smarter Services, while
minimizing risks to the business
* Automation to improve your
business, by automating your business and IT processes and procedures so you
can speed delivery of innovative services and change the economics of service
For clients deploying fit
for purpose business services to a zEnterprise infrastructure and across the
Datacenter, IBM’s Integrated Service Management (ISM) approach extends the
capabilities of the zEnterprise Unified Resource Manager with the visibility, control
and automation required to manage in the context of overall business service
objectives. IBM service management ensures service quality and integrity from
the next generation of data centers with:
* Visibility across smart
assets and information technology infrastructures
* Change, security and
storage management for improved control
* Automated delivery and
management of technology across virtualization & clouds
* Workload optimized systems
with integrated energy, systems and service management
* Flexible delivery models
Within a shared context of
the integrated service models and service objectives, businesses can realize
the maximum potential of improved operational advantages, optimized business
advantages, and realized organizational advantages required for competitive
The Tivoli portfolio for
Integrated Service Management extends the new dimension of technology
introduced by the zEnterprise hardware and contextually have launched four new
Tivoli solutions in order to address the main areas of the Services Management:
performance availability management, automation management, security and
compliance management and asset and financial management.
IBM’s new zEnterprise
represents the logical extension of Integrated Service Management (ISM) approach
to the hardware as matter of the fact that ISM objective is to simplify IT
complexity whether that is a zEnterprise system or a hybrid Datacenter composed
by physical and virtual servers.
A key component of the new
zEnterprise is the Unified Resource Manager, which is an integrated System z
management facility responsible for zEnterprise platform management.The Unified Resource Manager enables clients
to install, monitor, manage, optimize, diagnose, and service resources and
workloads across System z, Power and System x from a single point of control
while extending System z qualities of service across the entire infrastructure.The Unified Resource Manager is a key new
Platform and Hardware Management component of Integrated Service Management on
IT organizations recognize
they must move toward true end-to-end service management that allows them to
support their business needs and away from the managed silos that can’t provide
a single end-to-end view with a unified point of control.
The zEnterprise extends the
value of System z across multiple platforms to allow a fit for purpose approach
to optimize workloads to achieve the overall lowest cost approach for an Enterprise total business
environment. With the ability of the zEnterprise to support multiple operating
systems and hardware platforms, customers can now have one environment across
which Integrated Service Management provides visibility, control and automation.With these platforms as part of a single
system, ISM provides a single view across all of them and the flexibility to
automatically and securely monitor and manage workloads between them to address
With Visibility, Control and
Automation from Integrated Service Management for zEnterprise, customers will
be able to achieve the promise of value of a heterogeneous zEnterprise.
Judith, it is a pleasure to have you as a guest blogger for Integrated Service Management (ISM) on System z. You have written extensively on ISM, including my personal favorite, a short booklet titled “Service Management for Dummies” and the recent white paper “Bringing Automation to the Data Center”. Currently, Hurwitz and Associates is in the forefront of the analyst community that is assessing the potential impact of IBM’s new system zEnterprise.
I’d like to spend a few minutes with you to understand the importance of the revolutionary hybrid technology introduced with zEnterprise and the impact on Integrated Service Management.
But, first, in general, how can ISM help extend the value of mainframes to the rest of the data center?
A - At the core of what organizations now want from their data centers is predictability; predictable costs, predictable staffing levels and predictable performance levels for IT users and customers. Mainframe computing is predictable. It is the most reliable and the most scalable of technologies. And, with today’s specialty engines and virtualization capabilities, the cost is both predictable and manageable. The overall workload for the data center is increasing because new applications are added and new connections are demanded by partners, suppliers and customers. Many of these new requirements render the new technology in place obsolete and unable to keep up with demand.
Smart IT leaders are making it a priority to control the chaos that ensues when a vast array of distributed resources are managed in a disconnected and siloed manner. These executives are looking for a new way to unify the management of complex multi-platform environments to ensure the delivery of services to customers at the right time and for the right price. Implementing a cohesive service management strategy is one of the most effective techniques to begin managing highly distributed resources as though they were a single unit. It is imperative to have a single point of control for all computing resources including the centralized data center, departmental systems, networks, applications, middleware, virtualized environments, and cloud computing environments. Applying an Integrated Service Management vision and methodology to a data center configuration with the mainframe as the centralized hub for management creates an environment with the potential for the highest quality of predictable service.
Q - Will customers adopting zEnterprise be able to leverage service management to extend the value of the mainframe to the rest of their datacenter?
A - The IBM zEnterprise System is a computing platform designed to help enterprises simplify and consolidate large-scale data centers to improve the management of complex and diverse workloads. These workloads may reside in data centers, in virtualized environments, or in private and public clouds.
To have overall end-to-end service management, organizations need a uniform and consistent control mechanism that links all critical processes together across disparate platforms. Without the ability to have this consistent control mechanism, hidden cracks between processes that exist on different systems can and often do lead to business disruption. Even with the expansive capabilities of the zEnterprise, organizations need a higher level of service management designed to incorporate environments that are outside of the scope of the zEnterprise. While the zEnterprise provides tight integration to most efficiently manage workloads for the platform, organizations also require overall management for the heterogeneous systems level. This is where Tivoli’s Integrated Service Management provides key capabilities.
Q - What are the characteristics of management software that will exploit the cost savings and simplification zEnterprise offers?
A- As we pointed out in the paper you referenced, a holistic approach to data center management is imperative for the success of today’s large enterprises. A number of factors clearly demonstrate the need for a more holistic approach to management: Compliance and security requirements from multiple sources The need to improve the efficiency of power consumption and resource utilization The need to implement and manage virtualization technologies in order to improve resource productivity Automation of business process across highly distributed environments And The need to improve the way these processes are managed.
If each service component works well in isolation there is no guarantee that the customer experience is satisfactory. All of the components have to be managed from a quality of service perspective. For example, services delivered in a department, in the data center and in the cloud all have to work in unison to meet customer expectations.
Q – The new zEnterprise introduces a level of management for workloads executed within the new environment. Can you please discuss the relationship of ISM and the new Unified Resource Manager?
A - Back to basics. Ultimately the goal is to manage any kind of workload and to do so we can identify 6 software components involved: Governance, IT process automation, workload automation, change management, configuration control and dynamic provisioning. Governance and IT process automation rely heavily on organizing operational staff to make them as effective as possible. Workload automation and change management apply specifically to business application software. And, configuration control and dynamic provisioning deal primarily with hardware and how software is deployed on the available hardware. It is also valid to view these six components in two groups of 3. Governance, IT process automation and workload automation involve organizing the workloads that run in the data center. Change management, configuration control and dynamic provisioning involve managing the environment to keep the hardware, operational software and the application software working together coherently and efficiently.
The zEnterprise is designed to support customer requirements to improve the management of complex and diverse workloads. Workload management firmware, called the zEnterprise Unified Resource Manager, has been created to simplify the integration and automation of these environments. The Unified Resource Manager can manage the hardware and virtualization layers that are built in to the zEnterprise platform in a consistent, secure, and efficient way.
Even with the expansive capabilities of the zEnterprise, organizations need a higher level of service management designed to incorporate environments that are outside of the scope of the zEnterprise Unified Resource Manager. For example, there is a need to manage the environment that is closest to the customer. This includes the actual operating systems (in the case of zEnterprise this includes both zOS and Linux), the middleware, and the applications and solutions.
It is imperative to connect the operations of the physical and virtual systems to the company’s applications to ensure business services are sustained at the level of quality demanded by all constituents. An organization needs to think about overall manageability from the perspective of the impact on the business and how the level of service relates to overall business practices.
All of the components have to be managed from a quality of service perspective. For example, services delivered in a department, in the data center and in the cloud all have to work in unison to meet customer expectations. Workloads have to be optimized, overall performance has to be monitored, and security has to be assured. Integrated service management that is based on automation of business policy and rules is the only way to minimize mistakes that impact the quality of service for customers, suppliers, and partners. It simply doesn’t matter if each individual component is best of breed if the overall environment does not meet or exceed customer expectations. In this type of complex enterprise environment there needs to be a single point of control for the entire heterogeneous computing environment
IBM is a client of Hurwitz & Associates and has provided compensation to Hurwitz and Associates for participation in this interview.
Have you seen this video? It's fun. It was produced to help celebrate the 10th birthday of Linux on System z. It is System z focused, but later in the clip, you'll notice a very familiar screen. It looks like Tivoli Enterprise Portal.
Link to Video http://www.youtube.com/user/IBMLabGermany#p/u/0/0i7kBnhN3Lg
did April go?Seems everyone crawled out
from the blanket of winter and stepped into a very hectic schedule.I know I did.Among the events were two key user conferences which are summarized
below. In case we did not see you this
year, we hope you will plan to attend next April.
- Automated Operations Technical Council
2010 Automated Operations Technical Council (AOTC'10) occurred in PhiladelphiaApril 12-17, 2010
and was a great success.AOTC is the
annual event for people who are interested in maximizing their investment in
automation, high availability, and business continuity.It's focus is on technical presentations
delivered by both IBM
technical specialists and automation customers that provide practical how-to
knowledge that customers can take back to the office and use.Customers from around the world shared their
experience using automation to enhance their business, along with best
practices and questions about automation.Experts from the product development lab in Germany
and the US,
the Software Migration Project Office, and other technical organizations shared
product details, demonstrations, and automation tools and techniques.The agenda included detailed information
about upcoming product vision, briefings about operating system and hardware
directions, numerous customer experience presentations, and the very popular
live version of the online user forum, which allowed participants the
opportunity to ask questions of developers and fellow automation specialists in
an open and lively format.Attendee
feedback included: "It’s the most beneficial event in the automated
operations field to get first hand information and best practices in automated
conference with good speakers, interesting subjects, and good people to discuss
with. I found many topics to take back and reassess how we have used System
Automation."For more information
about this year's event, see www.ibm.com/training/conf/us/aotc. Planning is
already underway for AOTC in 2011 and we hope that you will plan to join then.
2010 -- the 22nd Annual Tivoli Workload Scheduler (TWS) User Education Seminar
-- was held in Carefree, Arizona
on April 18-21, 2010.
This year ASAP was all about making the quantum leap to Tivoli Workload
Scheduler (TWS) 8.5.The four-day
conference kicked off with a keynote presentation by Kendall Lock, Director of
Rome Lab, who engaged the conference audience with examples and challenges
about how workload automation can be applied to cutting edge business projects
and act as the key driver for business processes.The conference continued with nearly 70
technical sessions about workload automation and related topics that were
presented by technical specialists from the IBM
Rome lab, customers, and business partners.Some of the attendees had this to say about the ASAP conference:
"[Just one] conversation probably save me 20 hours of work.That class alone made the conference worth
[participating in ASAP]", "The presentations were certainly relevant,
covering several things from the basics of best practices to new features and
useful hints such as the agentless 'agents'.", and "I came away with
three aha's that I could apply immediately to my TWS packages."Mark your calendar now and plan to join us at
the next ASAP on April
10-13, 2011 in Fort Lauderdale, Florida.Watch the www.twsusers.org web site for more