IBM Software Services for Collaboration Blog
Damon Deaner 100000J006 firstname.lastname@example.org Tags:  issc discovery-zone connect 2 Comments 649 Visits
Special Offer for Connect 2014 Attendees
To help you on your Social Business journey, we've assembled 3 special offers, available this week only. See the sections below for more details.
Social Business Services, Design and Apps Discovery Zone
While attending Connect 2014, swing by Europe 3 & 4 and interact with winning customer and employee digital experiences, and as important, the IBM experts who bring these real-world solutions to our clients!
Social Business Applications - Your chance to win $25,000 in IBM Services
Do you want to:
One company will be chosen for a $25,000 services credit toward deployment of the Social App of their choice.
Accelerated Value Program - Your chance to win a Kindle
Would you like to be a hero in your organization?
IBM's Accelerated Value Program can help you do all that and more! It's #BeAHero
Stop by during the following hours for a drink* and a chance to win a Kindle!
One company will be chosen to receive a free Kindle.
Flexible Cloud - Your chance to win a free assessment
Do you like the flexibility provided by on-premises software? Do you need the benefits of Cloud computing?
One company will be chosen for a no cost 2-3 day assessment on your premises to show how you can move your business to the cloud.
We hope to see you in the Zone to discuss Social Business!
* Free drink tickets (1 per person) while supplies last! Drink tickets are redeemable at the Dolphin hotel bar.
Damon Deaner 100000J006 email@example.com Tags:  offering social document services avp issc solutions flyer 721 Visits
Just Published: IBM Accelerated Value Program Social Document Solutions (Flyer)
Collaborative social document services and solutions
Today’s business leaders are questioning their past investment prioritization in desktop office software and embracing lower cost alternatives. IBM Software Services for Collaboration provides advisory services combined with your choice of several cost-effective social document and office productivity tools, helping you mitigate risks, reduce costs and become a more social business.
Damon Deaner 100000J006 firstname.lastname@example.org Tags:  applications issc flyer apps pdf program 938 Visits
Just Published: IBM Software Services for Collaboration Social Business Applications (Flyer)
Empowering users to connect, communicate and share
IBM Software Services for Collaboration, in partnership with IBM Research & Development, offers new social business applications to help you realize an increased return on your social business investment. These applications help connect individuals – allowing them to rapidly share information, knowledge and ideas through conversations and content – and analyze social content from multiple channels and sources to gain insights. When those things happen, innovation and business execution rates increase, better decisions are made, and customers and employees are more engaged and satisfied. Social businesses enjoy lower operating costs and deliver an exceptional customer experience.
Click on the image or download the flyer here.
Damon Deaner 100000J006 email@example.com Tags:  workshop issc flyer mobility avp 1,867 Visits
Just Published: IBM Collaboration Solutions Mobility Workshop (Flyer)
Begin the transition to an exceptional mobility solution
In this single day Mobility Workshop, IBM Software Services for Collaboration will lead an onsite, collaborative strategy session to initiate your journey towards an enterprise bring-your-own-device (BYOD) deployment. Our experts will help validate your existing mobile strategy and provide expert advice, guiding you through your mobility transformation.
Damon Deaner 100000J006 firstname.lastname@example.org Tags:  services issc social-business apps collaboration social business connections 1,624 Visits
IBM Connections Social Q&A
Among these new capabilities is IBM Connections Social Q&A, that removes knowledge and expertise from silos by enabling users to easily route questions to subject matter experts (SME) within the company, regardless of their location. For example, a sales representative seeking insight to close a deal with a global bank can connect with a colleague with unique insights into that industry in real time. By directing the questions to precisely the right colleague this employee can immediately get relevant answers to their question and then use these insights to achieve the desired outcome.
IBM Connections Community Insights
According to the 2012 State of Community Management, Community Managers are a key driver for social business adoption. To support this growing role, IBM is helping to promote information sharing with IBM Connections Community Insights, providing community leaders with the knowledge and insight needed to better understand the people, content, activities and networks within their respective group. Through these insights leaders can take recommended, informed actions that improve the community's value to members and the organization which is critical to promote learning and improving the reputation of community members. Community Insights also helps to foster innovation and encourage professional networking and socialization, increasing talent retention.
Additional apps now available from IBM Software Services for Collaboration include:
Whitepaper: Social Business - Patterns in achieving social business success by leading and pioneering organizations
Nora Chase 120000BY5N NOREEN_CHASE@US.IBM.COM Tags:  social-business socbiz social socialbiz issc 2,433 Visits
This paper will focus on how organizations can use social business practices and capabilities to transform themselves, and create competitive advantage and substantial new value.
A social business is an organization whose culture and systems encourage networks of people to create business value.
Exactly how are organizations transforming these processes and becoming social businesses? What best practices have emerged? Those questions are addressed by the Social Business Patterns in this whitepaper. Download it here.
Nora Chase 120000BY5N NOREEN_CHASE@US.IBM.COM Tags:  traveler notes-traveler issc-offering issc notes 943 Visits
Transition to high-availability IBM® Notes® Traveler Software
IBM Software Services for Collaboration can help you get serious with social business with IBM® Notes® Traveler Software. We can help you quickly design, deploy, and migrate your existing Traveler server to this high-availability solution with a reduced risk of service loss to your existing users.
Access the Solution Brief here.
Don't forget to follow us on Twitter @IBMCollabSvcs!
An organization’s online presence is as important as the products and services it provides. Equally important, an engaged, empowered and optimized workforce is critical for leading in today's competitive markets.
Create engaging, customized and exceptional web experiences. Register now for the IBM Exceptional Web Experience 2013 event!
Be a part of the 2013 Exceptional Web Experience Event in Berlin, Germany by submitting a session to share your expertise and experiences crafting Exceptional Web Experiences that demonstrate business results.
The call for abstracts for this event is open through Monday March 4, 2013.
To be considered for presentation at this event, Submit an Abstract (in IBM Greenhouse) https://ibm.biz/BdxSy5
and select: Sign Up!
Deadline for submissions Monday, March 4, 2013
Questions about your submission, contact: Lauren Wendel email@example.com
Exceptional Web Experience Business Program
Targeted at line of business leaders, business analysts and executives
Track 1: Customer Case Studies
Features real-life experiences shared by customers detailing business objectives, implementation approaches and best practices. Attendees will learn from these case studies how to successfully plan and deliver exceptional web experiences for their customers that drive loyalty and satisfaction, and intranet web experiences that help to improve employee productivity. Topics will include project goals and analysis, industry specific approaches, implementation and governance techniques, and best practices
Features proven strategies to plan, justify, implement, and manage business solutions and approaches that meet and exceed rising customer, and employee expectations, as well as increase partner and customer service levels.
This track features proven strategies and best practices that can enable business leaders to drive profitability and growth with web experiences crafted to increase customer engagement and retention.
Also covered are approaches, tactics and capabilities key to empowering employees to be more efficient and productive. Topics will include the benefits of being a social business, setting the right delivery and consumption strategy, embracing analytics, digital marketing and campaign management approaches, and more.
Exceptional Web Experience Technology Program
Targeted at a technical audience consisting of IT professionals including architects, administrators, developers and integrators.
This track features foundation technologies and solution innovations that power Exceptional Web Experiences inside your company and those facing your customers.
This track features how to design and build robust, interactive web experiences that will delight your audiences by leveraging an extensive portfolio of development technologies, templates, solutions, Web 2.0 and multi-channel design practices.
This track features entry-level and advanced technical information and guidance from leading product architects and services professionals. Attendees will learn how to deploy and manage scalable, high performing web platforms to support business objectives, change and growth in dynamic and environments, and enable new levels of efficiency and agility.
Questions about this communication/blog entry, contact: Lorraine Ludwicki firstname.lastname@example.org
JayaPrasad Thambuganipalle (we call him "JP") has been with IBM for almost 7 years and happily lives in sunny Jacksonville, Florida in the United States. JP is a Software Accelerated Value Leader and prior to holding this position, he was a lead portal architect in IBM Software Services for Collaboration. Prior to joining IBM, JP worked with two of the top five global investment banks as a web infrastructure specialist/architect. For JP, the most rewarding aspect of his job is seeing customers succeed in implementing IBM® WebSphere® Portal technologies. He enjoys sharing his expertise and helping his colleagues with their WebSphere® Portal clients and participates in internal enablement opportunities with WebSphere®. He also co-authored some IBM® Redbooks®. When not working, JP enjoys running (although he isn't sure if he is running away from something or trying to create some creative ideas). He has been running half marathons for 4 years and, this past December, he ran his first marathon! (Go JP!) He also spends time with his wife and two children. You can connect with JP by leaving a comment below in this blog.
Track 08: Customer Case Studies (from an IT perspective)
CUST109: Exceptional Web Experience Solution Using WebSpherePortal: A Cisco Implementation
Speaker(s): Michael White, Cisco; JayaPrasad Thambuganipalle, IBM
Learn how Cisco Systems designed and deployed the next generation, robust, enterprise-wide WebSphere Portal Platform Cisco Enterprise Portal (CEP) to support numerous global business initiatives. We'll share how Cisco's CEP platform leveraged best in class portal capabilities to provide a unified, yet agile and scalable solution for multiple lines of business. We'll discuss the Small & Medium Business Portal and the Commerce Workspace, which served as the charter Portal projects, paving the way for subsequent portal implementations. In addition, we will also detail Cisco's active-active, multi-data center strategy which provides high-availability and zero downtime deployments -- along with Cisco's plans for portal farms implementation.
Where: Swan Toucan 1 & 2
Every portal implementation is different! In this session, you will get to hear Cisco's portal implementation story! Here are some additional pointers:
Catch everything Collaboration Services has planned for IBM Connect here.
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Jayasree resides in Schaumburg, Illinois in the United States. She has been with IBM® for over twelve years with a total of seventeen years as an IT consultant. Currently, Jaya is a Managing Consultant with IBM Software Services for Collaboration. Jaya specializes in IBM® Lotus Notes® and Domino® application development and other Software Collaboration Services solutions like IBM® Sametime® and IBM® Connections. She worked as a lead developer involved in many projects with custom application designs, implementation, application assessments, requirements and system analysis, optimizing Domino® applications, and data integration with third party tools based on client's needs. Jaya considers one of the highlights of her career with IBM was working on the IBM Centennial project. Jaya has worked on both small and large-scale projects. She has a broad range of projects in various industries from healthcare, to manufacturing, to pharmaceuticals, to chemical, and financial institutions. Jaya is also an IBM Certified Advanced Application Developer in IBM® Lotus Notes® and Domino® software. You can connect with Jaya on her LinkedIn profile or on Twitter at @jnampalli.
Track 05: Application Development
AD404 NSF2IPA - Delivering your existing IBM Domino application as a mobile App
From processing your email, to handling loan approval, Domino applications has been one of the main delivery vehicle in enterprises. In this session we will explore how to mobile enable an existing Domino applications using IBM Worklight. We will briefly touch upon the key strategies - mobile website and mobile apps and go in depth. We will start with an overview of Worklight and introduce two approaches that exist to leverage existing Domino/XPages applications in the mobile context. We will compare and contrast the two approaches. We will then spend most time on the application development environment using Eclipse based Worklight Studio to create a Android and iPhone application to access an existing Domino application, using one of the approach. We will also explore offline capabilities using the JSONStore feature and showcase the sync functionality from a Domino App on the server with the newly developed mobile app. We will end with demonstration of the app.
Where: Dolphin S. Hem II
This session is really for an existing Domino application developer who is looking into mobilizing an existing Domino application. Anyone who is looking to getting into mobile space. Come to this session and Raj and I will provide concepts of mobile-enabling Domino app or building custom hybrid application model using IBM® Worklight 5.0 Studio. This session will also show you how to connect to a Domino server via HTTP Adapter and JSONStore feature.
There you have it, folks. More proof of the depth of knowledge and expertise IBM Software Services for Collaboration brings to IBM Connect.
Be sure to check out all our activities and speakers' sessions here.
Our IBM Connect speaker blog series continues with out latest featured speaker, Sam Alexander.When: Sun, 27 Jan 08:00 AM - 10:00 AM
On a wicked cold, blustery and snowy New England winter day in January 1999, Sam Alexander began his role as a Quality Engineer contractor testing Lotus® Domino® R5 for the iSeries®. (A native of North Carolina, he also wasted no time buying a warmer jacket; learning to drive in snow; and incorporating New England colloquialisms into his vocabulary, like "wicked cool", as in "This IBM Connect session will be wicked cool!")
JMP306: Build Hybrid Multichannel Apps Using IBM Worklight, IBM WebSphere Portal, and Web Experience Factory Lotusphere - For IT Practitioners
With IBM WebSphere Portal you can deliver access to your complete web site for all devices, and when combined with IBM Worklight, you can also provide an installed application that uses native mobile device features such as the camera. In this presentation and demonstration session you'll learn how to use IBM Web Experience Factory to easily build multichannel applications that use responsive web design techniques and include hybrid functions leveraging IBM Worklight. No previous experience with Web Experience Factory or Worklight is required.
Where: Swan Toucan 1 & 2
To me this is the most exciting time since the popularity rise of the web in mid 90's. (Who remembers the introduction of HTML tables? Or how about Perl CGI?) Look at others around you right now and you're sure to find someone enthralled in a mobile app. Businesses are pressed to deliver mobile applications for a variety of devices -- and often these apps must be monetized, use the devices features (such as the camera or device contacts), and be published in the popular app stores. In this case, how do you build it? Do you build separate apps for Android, iOS, and other platforms? This can be expensive in terms of financial resources and time. Developers must learn platform-specific SDK's and build apps for each platform.
Make sure you check out everything we have planned for IBM Connect here.
Please welcome to IBM Connect another first time speaker, Andre Hagemeier.
Andre Hagemeier resides in Germany and is currently an IT Specialist and Competency Leader for IBM® WebSphere® Portal and WebSphere® Application Server with IBM Software Collaboration Services. He has been with IBM for 5 years IBM, spending about 3 years with IBM® WebSphere® Portlet and Portal development experiences. He is a certified System Administrator for IBM® WebSphere® Application Server ND 6.1. When not working, Andre enjoys reading, swimming, and checking the newest movies in cinema. He also keeps up to date with the latest changes in web development and has a high interest in 3D programming using OpenGl. You can connect with Andre by leaving a comment in this blog below.
Track 08: Customer Case Studies (from an IT perspective)
CUST104: Allianz: Moving Europe's Largest 24/7 Golden Topology Platform to WebSphere Portal 8 (with Frank Haas and Ulf Kister, Allianz)
Where: Swan Toucan 1 & 2
This is the first migration project of this kind. Allianz has a huge Portal environment with hundreds of servers being migrated from WP6.1.5 to WP8. Furthermore this project started with the Portal 8 Beta and the migration is currently in full swing. During the migration we encountered problems which could be solved with the close contact to the Lab in Boeblingen. A major focus of this session will be on specific migration problems that other customers are very likely to encounter as well. We will explain the problems (e.g. related to Java5->Java6, WAS6->WAS8, classloading changes, Jsf, etc) and give the corresponding solutions.
Nora Chase 120000BY5N NOREEN_CHASE@US.IBM.COM Tags:  issc-blog issc ibm-connect ibmconnect 1,343 Visits
No, this is my sixth time attending this event. My previous sessions topics were "Getting Started with IBM® WebSphere®", "High Availability Designs and Implementation for IBM® WebSphere®", "WBCR Installation, Configuration, and Administration: The Care and Feeding Guide", "IBM® WebSphere® 6.1 Performance Fundamentals and Best Practices" (with Denny Pichardo), and "WebSphere® Portal Operations Architecture -Technical Deep Dive".
David's sessions are:
Happily Cohabiting: Achieving a Multi-Tenant Web Experience Platform (with co-speaker David J Strachan)
ID205: This session will give a comprehensive overview of WebSphere Portal and its underlying architecture, with a focus on platform operations capabilities. It will provide insights on how the functions of WebSphere Portal can be integrated with other software assets and services outlined in the IBM Northstar vision to build the operational environment powering scalable and high-performance web experience solutions. This session will examine key operational characteristics such as high availability, disaster recovery, zero maintenance window, and approaches for operational efficiency. A discussion on virtualization support and automated infrastructure setup will also be covered, providing system managers and IT architects the information required to plan for successful and well-managed web experience platforms.
Where: Swan SW 5 - 6
ID207: WebSphere® Portal Operations Architecture - Technical Deep Dive
In your organization are lines of business competing to have their portal or dedicated infrastructure? Many organizations are deploying dedicated environments to support each line of business portal. This increases the cost of running IBM WebSphere Portal and IBM Web Content Manager and reduces the ability to deliver exceptional, user-focused web experiences. In this presentation, four patterns will be presented all drawn from real customer engagements for achieving a multi-tenant web experience. The session will cover each pattern and their hardware and software configurations. We'll cover how to operate, govern, and maintain the systems. If you are considering operating multiple portals, then come to this session!
Where: Dolphin S. Hem II
With all the action going on at IBMConnect, why should attendees go to these sessions?
For "Happily Cohabiting: Achieving a Multi-Tenant Web Experience Platform" (with co-speaker David J Strachan) attendees will learn:
Many organizations are deploying dedicated environments to support each line of business Portal. This increases the cost of running WebSphere® Portal & IBM® Web Content Manager and reduces their ability to deliver exceptional, user focused web experiences. In this presentation, four patterns will be presented all drawn from real customer engagements for achieving a multi-tenant web experience architecture. The session will cover each pattern and their hardware and software configurations. The session will cover how to operate, govern, and maintain the systems.
For the "WebSphere® Portal Operations Architecture - Technical Deep Dive", the attendees will learn:
The session will provide insights on how the functions of WebSphere® Portal can be integrated with other software assets and services outlined in the IBM® Northstar vision to build the operational environment powering scalable and high-performance web experience solutions. We will also examine key operational characteristics such as high availability, disaster recovery, zero maintenance window, and approaches for operational efficiency. A discussion on virtualization support and automated infrastructure setup will also be covered, providing system managers and IT architects the information required to plan for successful and well-managed web experience platforms.
If you are still not convinced what Collaboration Services brings to this event, you can see all our sessions and activities at IBM Connect2013 here.