Earlier today, we conducted a webnar entitled: "Sharing in the Digital Economy Just Got Easier: See how the number one social business platform can help you do it all"
During that presentation, we annouced a targeted services offering to migrate customers onto IBM Connections. It combines the best aspects of our services deployment experience, solution assets, and capabilities to provide a fully-managed solution for customers coming from Jive, SharePoint, or other solutions.
Let's look at the components of the solutions in a little more detail, using the scenario of 5,000 users in a managed service.
Infrastructure provided by IBM Softlayer
We configure a private cloud environment, with all the needed web, application, directory, database, and storage services for a full-fledged solution. Public cloud options also exist, but we expect customers to want a dedicated environment with the flexibility to customize to their specific needs.
Operations provided by IBM and Certified Business Partners
Infrastructure, operating system, and applications services are managed and monitored by IBM and our business partners. A customer could chose to manage the infrastrucutre with their IT team, but we expect IT staffs are fully utilized such that it makes sense for IBM to take on those operational responsibilities. Either way, an IBM Solution Specialist is the primary point of contact for managing the service and acting as liaison with the cusotmer.
The Full Power of IBM Connections...
IBM Connections is then deployed to the private, managed environment. Our customers can control the features, and add additional capabilties as needed. IBM SmartCloud Connections and IBM SmartCloud Engage offer many of the standard Connections features in a full SaaS model, but if a customer has unique requirements this environment can support them.
...and Much More
We then load some extra capabilties into the solution.
- IBM Connections Touchpoint to accelerate user adoption
- User Adoption Toolit for Connections to provide video training tutorials
- TimeToAct Content Management Extension for Connections (XCC)
Figure 1. TimetoAct XCC
XCC provides content presentation management and is great for a department like corporate communications. A home page is configured to showcase important announcements, from one, or more, communities.
Within that managed page you can present controlled and personalized content, some items make sense for employees, others for contractors, and the page includes the logic to present the proper content to the right people.
The idea here is that key communications are presented to end users without the need for them to navigate to the different communities. And it can be controlled by the line of business personnel; administrative access is not required.
We'll use our automated migration tools to move the people, places, and content from your existing solution into the managed Connections environment. For example,the places, groups and project sites in Jive transition into IBM Connections Communities. As part of that move, membership lists and access roles are preserved. The Jive content then becomes Connections content within the community.
For More Information
To get started, we recommend customers schedule a free Move To Connections workshop. Contact the IBM Software Services representive in your area to learn more.
Figure 3. Move to IBM Connections Workshop