Here is an interesting blog article to share with you. Larry Bowden, Vice President of Portals and Web Experience Software, recently spoke with Colleen Burns to discuss IBM's recent announcement concerning the next generation of Exceptional Web Experience solution offerings: Customer Experience Suite and the Intranet Experience Suite. ISSC has some exciting offerings in development that will complement these offerings we hope to share with you in the future, but for now, take a look at this interview.
IBM Software Services for Collaboration Blog
Nora Chase 120000BY5N NOREEN_CHASE@US.IBM.COM Tags:  ibmexperience social-business portal issc social socialbiz 2,016 Visits
With all the buzz around Exceptional Web Experience this week, we wanted to share with you how Collaboration Services can help make a socially engaging web experience a reality for your organization. In addition to our existing capabilities for IBM WebSphere Portal and related software products, we are bringing three new solutions to market to help you design, implement, and realize your own Exceptional Web Experience.
Take advantage of the new, no-cost entitlement to Connections Files and Profiles, allowing you to quickly integrate the power of social collaboration within your existing WebSphere Portal environment.
Develop and plan an Exceptional Web Experience, by exploring 'the art of the possible' with us to create innovative user experience solutions that solve real problems.
Deliver an Exceptional Web Experience by integrating and implementing IBM collaboration software to realize the power and business value of a next-generation social collaboration web experience.
We would love to hear from you regarding these new services capabilities! Please leave a comment below or contact us at firstname.lastname@example.org for more information.
Here is a quick overview of some of the existing capabilities for IBM WebSphere Portal and related software products from our three teams within IBM Software Services for Collaboration.
Collaboration Services Radar Blog series: John Norton on Obtaining Breakthrough Performance and Reliability With Virtualization
Nora Chase 120000BY5N NOREEN_CHASE@US.IBM.COM Tags:  issc-radar domino issc virtualization 2,270 Visits
Our ISSC Blog series continues with this first installment of the "ISSC Radar" series where ISSC members share their insights and observations on what they feel are current and future trends.
John Norton recently celebrated his 10 year anniversary at IBM. His current role is an IT Specialist and managing consultant for IBM Software Services for Collaboration, but he has also done some Solution Architect work in his career. He brings an extensive number of technical skills in the areas of architecture infrastructure, migration, and deployment activities of the IBM Collaboration Solutions family of products. John has over 18 years experience in the IT industry which he considers makes him an "old schooler". He finds himself a master of a number of subject areas and quite knowledgeable in most areas of the IT industry.
John is observing a paradigm shift occurring in the industry where more and more clients are leveraging virtualization for their software application deployments. Over the years, he has fielded increased requests in this area in his customer engagements. In the past 6 years in fact, John has confirmed that virtualization has become fairly mainstream for enterprise software IT deployment activity. Over the years, John, and IBM colleagues such as Tim Speed, have taken time to understand these new virtualization technologies and how they impact IBM software products. In addition to this knowledge they have been collected real-world, field-tested best practices and methods for deploying virtualized ICS software environments. With this expertise and experience a group of individuals has been created within our IBM Software Services for Collaboration team that effectively assist our customers with successful enterprise deployments of ICS software applications on virtualized environments. John shares with us some of his insight on virtualization below.
Virtualization is often a viable option when your goals include:
Benefits of virtualization often include smaller, physical server footprints which typically incur impressive cost and energy savings, faster recovery response times, and simplified server management. By lowering the number of physical servers you can significantly reduce hardware maintenance costs. By implementing a server consolidation strategy, you can increase the space utilization efficiency in your data centers. By having each application within its own "virtual server" you can prevent one application from impacting another when changes are made. By developing a standard server image you can speed up server deployment times. You can also deploy multiple operating system technologies on a single hardware platform, further improving the efficiency of your data center and lowering your total cost of ownership.
Collaboration Services knows ICS software better than anyone and understands the caveats of trying to virtualize these environments. John invites those interested in learning more about Lotus Domino virtualization to read his wiki article Best practices for Storage layouts for VMware and Domino Mail Servers.
Where to begin?
The starting point for many customers, John has found, is that they often have several types of virtualized environments within their IT environment. This diverse exposure allowed John to develop best practices and methods to perform ICS software deployments successfully across varied virtualization platforms. Many customers who have tried IBM Collaboration Solutions software virtualization themselves often don't have a complete understanding how these specialized application products, like IBM Lotus® Domino® , interact at the virtualization level. There are an extensive number of integrated components involved, which makes gathering data and assessing the current IT environment essential, before any best practices or initial recommendations can be presented. John and his teams' initial data collection and assessment of ICS software virtualization projects always include asking a thorough list of pointed questions in order to plan an appropriate, customized solution that enables their customers to enjoy successful implementations.
Contacting IBM Software Services for Collaboration
If you would like additional information or assistance with a virtualization project, or any ICS Software project, please contact us today at email@example.com.
Read more of our blog series at the links below