Just Published: IBM Accelerated Value Program Application Developer Support (Flyer)
Delivering custom SDK developer support
Evolving business needs and application collaboration requirements need help to remove technical or implementation barriers. We can assist your organization on achieving the right path to extend the capabilities of your IBM Connections or WebSphere Portal Server environments, with the IBM Accelerated Value Program Application Developer offering. IBM experts provide in-depth technical information and support to clients through SDK Developer solutions, that deliver application development support or an experienced SDK developer for custom applications. To significantly reduce the implementation time of your Connections or WebSphere Portal applications, to quickly unlock the business value.
Leverages IBM expertise to remove implementation barriers for deploying new applications
Delivers higher value with lower risk through remote or on-site
Provides multiple options for developing in-house skills and guidance for high quality application projects
Assists with code level review and custom business applications
Just Published: IBM Accelerated Value Program Project Solutions (Flyer)
Helping achieve strategic IT project success
Successful IT projects require careful infrastructure validation following a proven methodology to help deliver a software solution’s full potential and minimize challenges. With the IBM Accelerated Value Program Project Solution offering, IBM experts provide short-term, ongoing project expertise, planning, proof of concepts, risk management, upgrade assistance and integration guidance. We help provide added confidence by ensuring project milestones are met, critical issues are resolved quickly and operational costs are reduced.
Delivers comprehensive project lifecycle management
Reduces project risk with proven best practices and subject matter expertise
Advocates critical issues, reducing operational costs
Ensures project milestones are met, improving return on investment
Just Published: IBM Accelerated Value Program Social Document Solutions (Flyer)
Collaborative social document services and solutions
Today’s business leaders are questioning their past investment prioritization in desktop office software and embracing lower cost alternatives. IBM Software Services for Collaboration provides advisory services combined with your choice of several cost-effective social document and office productivity tools, helping you mitigate risks, reduce costs and become a more social business.
Improves integration with your existing social business platforms
Lowers operational costs by reducing traditional licensing requirements
Includes customized support and advisory services
Just Published: IBM Collaboration Solutions Mobility Workshop (Flyer)
Begin the transition to an exceptional mobility solution
In this single day Mobility Workshop, IBM Software Services for Collaboration will lead an onsite, collaborative strategy session to initiate your journey towards an enterprise bring-your-own-device (BYOD) deployment. Our experts will help validate your existing mobile strategy and provide expert advice, guiding you through your mobility transformation.
Drives awareness of how mobility aligns to company business objectives
Provides insight into IBM’s Mobile story
Delivers a personalized mobility workshop
Guides your next steps with recommendations and summary deliverables
Provides strategic methods for increasing user productivity and addressing growth
Just Published: IBM Software Services for Collaboration Social Business Applications (Flyer)
Empowering users to connect, communicate and share
IBM Software Services for Collaboration, in partnership with IBM Research & Development, offers new social business applications to help you realize an increased return on your social business investment. These applications help connect individuals – allowing them to rapidly share information, knowledge and ideas through conversations and content – and analyze social content from multiple channels and sources to gain insights. When those things happen, innovation and business execution rates increase, better decisions are made, and customers and employees are more engaged and satisfied. Social businesses enjoy lower operating costs and deliver an exceptional customer experience.
Take advantage of your social platform in more places and in more ways
Empower users by surfacing experts and increasing knowledge throughout your organization
Increase user engagement with powerful administrative and analytics tools
Leverage your social platform more quickly by migrating your existing data
IBM Connections Social Sidebar
IBM Connections Direct Messaging
IBM Connections Social Q&A
IBM Expertise Locator
IBM Connections Community Insights
IBM Connections Touchpoint
IBM Multimedia Libraries
IBM Content Migration Factory
IBM Domino Onboarding Manager
Click on the image or download the flyer here.
Helping clients to accelerate product adoption and ROI of their IBM software
and helping organizations get more value from their IBM software, and helping them get that value faster.
- Mitigate risks during software deployment and maximize the value of your IBM solution
- Foster product adoption and gain a competitive edge
- Deploy, upgrade or receive on-site assistance with IBM’s expertise and leadership
- Broaden technical skills through customized knowledge-sharing sessions
- Expand use of IBM software capabilities and new features
- Accelerate past project delays and boost day-to-day reliability with ongoing proactive support and faster issue
- Download the flyer here.
The Essential Service Delivered by Accelerated Value Leaders and Accelerated Value Specialists
The trusted advisor you get with the IBM Software Accelerated Value Program is the essential piece you need to help facilitate faster software adoption, faster deployments, lifecycle leadership, risk mitigation, and more. Learn what they can do for you below. Learn more here or contact us at firstname.lastname@example.org
|Accelerated Value Leader Responsibilities
||Accelerated Value Specialist Responsibilities
- Single point of contact to IBM
- Extension of IT for overall strategies
Deep Technical Expertise
- Assigned for a particular area of technology
- Used to replicate/test scenarios and solutions
- Advanced guidance for projects and technology roadmaps
- Management reporting
- Critical issue scorecard
- Fire drills for critical processes
- Coach customer's staff in product knowledge
- Facilitate skill development through customized briefings
- Provide benchmark and status reports
Problem Management Record/Escalation Management
- PMR reports and root cause
- Support advocate and Developmental access
- Benchmarks and system analysis
- Apply proven practices and experiences
- Use code specific and diagnostic tools
- Provide expert analysis and solutions
Finding emails among large mail databases and archives can be a challenge!
The new IBM Notes Extended Search Plugin for IBM Notes 9 contains a simplified interface, allowing you to very quickly find your emails by using the power of IBM Notes Search engine.
This Plugin can be installed from the Notes menu or with an MSI installer. Currently available in English and French; other languages can be added upon request.
For more information please contact your local ISSC rep or send an email to email@example.com
Key Features of the IBM Notes Extended Search Plugin:
Can search only for mail (agenda entries are excluded)
Available from any view or folder where emails are displayed
Results are displayed in a new tab
Two kinds of search : simple and advanced
Search target can be specified : only in the current mail file and/or all archives
Local and archive mail files are full text indexed automatically
Friendly user interface
Precise searches are very easy
Once installed you can choose to display the plugin or not in your mail database. If you do not want to display it, you will only have a single line displayed.
As explained above, the Plugin has 2 modes "Simple" and "Advanced".
Simple search mode
All the results from multiples sources are aggregated into one page
Advanced search mode
Choice of the location: current mail box, archives only or both.
The Advanced search mode is allowing more precise searches in just few clicks.
It contains among other things 9 understandable criterias to perform your search:
From, Subject, Date, Age, Body content, …
You can have up to 5 conditions simultaneously.
You can add or remove the conditions one by one (+ -)
All the results are displayed like for the simple search in a new tab
One line, one e-mail
The search can be refined directly
The search result page is not a view (no right click options as in a view), but the following information is provided in the results page:
Who | Subject | Date | Attachment icon | Source (Main mail database or Archive for example)
The results can be sorted by Date, Relevance, Who, Subject, Attachment, Source.
Delegation and other Mail databases
When you open another mail database than your current mail file (the one declared in you location document), the plugin performs the search only in the current view and display the results in this view. We keep the standard behavior of the search view option.
Try the IBM Notes Extended Search Plugin today!
Transition to high-availability IBM® Notes® Traveler Software
- Enjoy the benefits of Notes Traveler software sooner!
Implement a native, high availability solution.
Plan to get the most out of your solution.
Help ensure minimal loss of service to existing users during implementation.
If you are serious about social business, then you know users need to stay connected with reliable
access to email, calendars, and contacts from their smartphones and tablets.
IBM Software Services for Collaboration can help you get serious with social business with IBM® Notes® Traveler Software. We can help you quickly design, deploy, and migrate your existing Traveler server to this high-availability solution with a reduced risk of service loss to your existing users.
Access the Solution Brief here.
Interested? Contact us at firstname.lastname@example.org for more information.
Powering social business with IBM Lotus Notes and Domino 8.5 software
Lotus Notes and Domino 8.5 software brings social collaboration and
business applications together in a single, easy-to-use environment.
Businesses that use it have a solid start on the path to becoming a
social business. Starting with Lotus Notes and Domino 8.5.3, entitlement
to the IBM Connections profiles and files components are now included
at no additional charge, adding significant capabilities to help you
become a social business today.
In this new IBM social business podcast 'Making Your Inbox Social'
Damon Deaner wraps up the podcast with information on how ISSL can help
get you started on your path to becoming a social business. Check it out!
The Bottom Line
Cisco’s consumer division used the IBM Software Accelerated Value Program to support its
consumer-facing Web site. Nucleus found the expertise and proactive tuning and
guidance IBM program consultants provided enabled Cisco to ensure high availability and
uptime, which was invaluable to its customer experience and brand image. The ability of
the program to help Cisco resolve incidents 40 percent faster also increased the
productivity of internal support staff.
Payback: 8 months
Average annual benefit: $188,260
Interested in learning more about the IBM Software Accelerated Value Program? Contact us at email@example.com
An organization’s online presence is as important as the products and services it provides. Equally important, an engaged, empowered and optimized workforce is critical for leading in today's competitive markets.
Attend the IBM Exceptional Web Experience 2013
at the Hilton Chicago, May 20 - 23, 2013, and immerse yourself in the latest technology news, experiences and industry direction that defines your customers' and employees' web experiences. Select from over 150 technical and business strategy sessions delivered by top IBM business and technical leaders and experienced IBM Business Partner practitioners. Hear web experience solution details, achievements and lessons-learned directly from customers across industries in the popular Customer Case Studies track.
The event features two programs aimed at giving attendees insight to the latest technologies and business benefits of delivering exceptional web experiences.
|IBM Exceptional Web Experience Business Program
||For company leadership executives (C-suite, CHRO), line of business leaders, analysts and IT Professionals
Business track 1:
Customer Case Studies
|Learn from real-life experiences shared by customers detailing business
objectives, industry specific approaches, implementation and governance
techniques and best practices.
Business track 2:
Accelerating Solution Time to Value and ROI
|Features proven strategies to plan, justify, implement and manage
business solutions and approaches that meet and exceed rising customer,
and employee expectations, as well as increase partner and customer
Business track 3:
Optimize Web Experiences for Business Results
|This track features proven strategies and best practices that can enable
business leaders to drive profitability and growth with web experiences
crafted to increase customer engagement and retention.|
|IBM Exceptional Web Experience Technology Program||For IT professionals, architects, developers, and administrators|
Technical track 4:
Web experience Platforms and Solutions
|This track features foundation technologies and solution innovations
that power Exceptional Web Experiences inside your company and those
facing your customers.|
Technical track 5:
Developing Exceptional Web Experiences
|This track features how to design and build robust, interactive web
experiences that will delight your audiences by leveraging an extensive
portfolio of development technologies, templates, solutions, Web 2.0 and
multi-channel design practices.|
Technical track 6:
Best Practices and Implementation
|This track features entry-level and advanced technical information and
guidance from leading product architects and services professionals.
Attendees will learn how to deploy and manage scalable, high performing
web platforms to support business objectives, change and growth in
dynamic and environments, and enable new levels of efficiency and
Create engaging, customized and exceptional web experiences. Register now for the IBM Exceptional Web Experience 2013 event!
We are pleased to bring to you again this year, our speaker blog series for IBM Connect2013. There has been a lot of name changes this past year, but one thing that hasn't changed is IBM Software Services for Collaboration's significant contribution to this event. We would like to kick off our blog series with everyone's favorite Sametime® Guru, Frank Altenburg.
Frank Altenburg is an IBM® Lotus® Senior Field Support Engineer - Subject Matter Expert for IBM® Sametime® and currently resides in Germany. He is a regular IBMConnect/Lotusphere® speaker, with this event being his sixth time attending. This year he is speaking at two sessions and is once again sharing the stage with his IBM® colleague, Volker Juergensen.
Frank began his IBM career in late 1997 as a Field Support Engineer supporting IBM® Lotus Notes® and Domino® mainly on the Administrative side of things. He has the Domino® Admin PCLP. Later, he acquired his basic WebSphere® skills. Then in 2002, he began supporting IBM® Sametime® and Quickr®. But for the past six years, he estimates that about 95% of his work is with IBM® Sametime®. When he isn't working, Frank enjoys motorcycling, traveling with his motor-home, and his dog Benny. Partake of all of Frank's IBM® Sametime® knowledge here at his "Sametime Guru" blog
. You can connect with Frank on his LinkedIn profile
or on Facebook under "Sametime Guru".
In 2012, Frank began to develop his skills in IBM® Connections 4.0. His main interest is the integration of Connections in IBM® Sametime®. The result of this activity is the new document "IBM Connections 4.0 installation - From Zero To Social Hero" which is available on the Connections wiki, Slideshare
, and in his Sametime Guru blog.
This large presentation shows how to install a complete Connections 4.0 environment for a small test, POC or POT. It contains how to install and configure DB2®, TDI, Cognos®, WebSphere®, IHS, and Connections. It includes the Domino® Mail integration, an easy way to add some photos into the profiles and how to configure Sametime ® integration with the Sametime® Proxy Server.
In this blog, Frank gives a little more insight as to what you can expect with his two sessions with Volker.
Track 06: Infrastructure
ID403: IBM Sametime System Console - One-Stop Sametime Administration (with Volker Juergensen, IBM)
One of Sametime 8.5's major improvements was the introduction of a central point of administration - the IBM Sametime System Console. In this session, we'll show Sametime administrators how to plan, deploy, and administer their Sametime 8.5.x environment. For those admins currently supporting earlier releases of Sametime, we'll also focus on the key differences between the classic Domino-based implementation and the new WebSphere, DB2 and LDAP environments.
When: Wed, 30 Jan 5:30 PM - 6:30 PMWhere: Dolphin S. Hem IV-V
With all the action going on at IBM Connect, why should attendees go to this session?
This session is for all Sametime® Administrators who are using the Domino® based community server only but want to start with the new features introduced with Sametime® 8.5 and later. The attendees will see how the Sametime® System Console looks and works. They can see in live demos how prerequisites and deployments can be created, how servers and policies can be administered.
Track 10: JumpStarts and Master Classes
JMP205: From Zero to Mobile Hero: IBM Sametime 8.5.2 Mobile Access Server install (with Volker Juergensen, IBM)
IBM Sametime Server setup can be fast, smooth and easy when you know what you are doing. 120 minutes is all it takes and we will show you how! The new IBM Sametime Apps for 8.5.2 IFR1 requires just one of the new Sametime Components - the IBM Sametime Proxy Server. In this session, we want to prove that it is possible to create a "Proof-Of-Concept" setup for mobile access very quickly. We'll install the new IBM Sametime 8.5.2 IFR1 Proxy Server, the DB2 Server, the required Database and a certificate for security. At the end of the session, you can access the newly built IBM Sametime server with your iOS or Android device.
When: Sun, 27 Jan 4:00 PM - 6:00 PM
Where: Dolphin S. Hem II
With all the action going on at IBM Connect, why should attendees go to this session?
This session is for all Sametime® Administrators where their colleagues have asked if they can use the new mobile Sametime® Apps on iOS or Android devices. We will show that it is easy to install and configure the Sametime® Proxy Server and connect it to nearly any existing domino based Sametime® Community Server infrastructure.
Stay tuned for speaker profiles in this blog series. You can see all our sessions and activities at IBM Connect2013 here.
Please welcome to IBM Connect another first time speaker, Andre Hagemeier.
Andre Hagemeier resides in Germany and is currently an IT Specialist and Competency Leader for IBM® WebSphere® Portal and WebSphere® Application Server with IBM Software Collaboration Services. He has been with IBM for 5 years IBM, spending about 3 years with IBM® WebSphere® Portlet and Portal development experiences. He is a certified System Administrator for IBM® WebSphere® Application Server ND 6.1. When not working, Andre enjoys reading, swimming, and checking the newest movies in cinema. He also keeps up to date with the latest changes in web development and has a high interest in 3D programming using OpenGl. You can connect with Andre by leaving a comment in this blog below.
This is Andre's first time speaking and attending at IBM Connect. He submitted two abstracts with CUST104 being accepted with IBM colleague Enrico Regge (see description below). Prior to this year, Andre didn't submit any abstracts so be sure to welcome him at his session with Allianz. Here in this blog, Andre gives us a little more insight into this session. You can connect with Andre by leaving a comment below in this blog.
Customer Case Studies (from an IT perspective) CUST104:
Allianz: Moving Europe's Largest 24/7 Golden Topology Platform to WebSphere Portal 8 (with Frank Haas and Ulf Kister, Allianz)
Allianz is a multinational financial services company with more than 60 million customers worldwide. With an infrastructure consisting of approximately 500 systems, Allianz serves hundreds of applications and more than 200,000 content pages with more than 80 million page views per month to millions of users in different target groups. And of course, application downtime is unacceptable. To support these requirements, Allianz developed a highly flexible platform that integrates content and applications using best practice standards, such as portlets conforming to JSR168 & JSR286, REST, SOAP and WSRP. The result is Europe's largest portal platform based on highly customized IBM® WebSphere® Application Server and Portal technologies Versions 6, which is currently being migrated to WebSphere® Portal 8. The Allianz team faced many challenges throughout this project. Come to this session to hear how Allianz overcame the challenges.
Tue 29 Jan 10:00 AM - 11:00 AM Where:
Swan Toucan 1 & 2
With all the action going on at IBMConnect, why should attendees go to your session?
This is the first migration project of this kind. Allianz has a huge Portal environment with hundreds of servers being migrated from WP6.1.5 to WP8. Furthermore this project started with the Portal 8 Beta and the migration is currently in full swing. During the migration we encountered problems which could be solved with the close contact to the Lab in Boeblingen. A major focus of this session will be on specific migration problems that other customers are very likely to encounter as well. We will explain the problems (e.g. related to Java5->Java6, WAS6->WAS8, classloading changes, Jsf, etc) and give the corresponding solutions.
Our Collaboration Services IBM Connect speaker blog series continues with this latest entry.
A first time attendee and speaker for IBM Connect, meet Barry Rosen!
Barry Rosen has been with IBM® for twelve years, beginning back in June of 2000. He started his career working in cc:Mail support and then became a software engineer with Lotus® Support. In 2006, Barry moved to Collaboration Services where he is now a managing consultant. He has earned nine IBM® Certifications in his career relating to IBM® Lotus Notes® and Domino ® software. He is also certified as a Level 3 IT Specialist. He has also co-authored several books on IBM® Lotus Notes® and Domino ® listed below.
- IBM® Lotus Notes® and Domino® 8: Upgrader's Guide
- IBM® Lotus Notes® and Domino® 8.5.1: Upgrader's Guide
- IBM® Lotus Notes® and Domino® 8.5.3: Upgrader's Guide
If you would like to connect with Barry you can follow him on Twitter @b_rosen
or connect with him on his LinkedIn profile
. When he isn't working, Barry enjoys spending time with his family, watching the Texas Longhorns
, and listening to music. Barry resides in Houston, Texas in the United States.
This is Barry's first time speaking and
attending IBM Connect. In the past, he was unable to attend the event due to client engagements. Barry has faithfully submitted abstracts for the last six years for this event, sometimes jointly with a colleague or just by himself. For IBM Connect2013 he jointly submitted only one abstract (with colleague Alan Marshall
) and it was accepted. In this blog, Barry tells us a little more about his session.
Track 06: Infrastructure
ID113: Zen and the art of Domino Policies
Inherit or Enforce? Child/Parent? Domino Policies are a dynamic tool that every Zen Master administrator can use to make an environment flow with ease. This session will cover policy basics and concepts, trouble shooting,best practices and then deep dive into some of the more powerful and new policy settings. We will also present a real world example of using Machine Specific policy setting to control Managed Replica settings.
Tue 29 Jan 5:30 PM - 6:30 PMWhere:
Swan SW 9 - 10
With all the action going on at IBM Connect, why should attendees go to your session?
This session will be a must for any administrator who has struggled with Domino Policies or just wants to learn more. We will cover the basics, troubleshooting, and best practices. The real value will be when we discuss a how to use the new machine specific policies to deploy managed replicas. In our example there are three machine types that all have a different managed replica setting. This example demonstrates the ability for an administrator to assign policies to user populations based on if they are desktop, laptop, or Citrix users. The end result achieved increased server capacity, performance, and Notes Client performance while also creating a standard for all types of Notes Clients.
There you have it. Another example of the depth of expertise Collaboration Services brings to IBM Connect. Learn everything IBM Software Services for Collaboration is planning for IBM Connect here.