Meet Andre Hagemeier, IT Specialist
Andre Hagemeier is one of our WebSphere Portal and Connections specialists from Germany. His specialty lies in the extensive customization of Portal behavior to suit the clients' needs. He has deep knowledge of the underlying application server architecture and functioning and the Java runtime itself. He has been the core developer of the deployment and middleware automation asset IBM Autodeploy for WebSphere Portal. He is one of our top experts on Connections development, extension and customization.
At ConnectED, André will be teaming with Enno Scholz from Hype, to discuss the work they have been doing to support Innovation Management in large global organizations. They will talk about Hype Innovation for Connections which significantly improves the support for ideation, the selection of the ideas of highest potential, their implementation and success tracking. For instance, this app permits the prominent positioning of Idea campaigns for higher participation rates. It also integrates evaluation wizards. These are just a few of the enhancements that it brings to your Connections space.
To find out more:
Attend SPOT101 - Surviving the Avalanche: How to Run Large-Scale Innovation Jams Using IBM Connections, and Get the Best Ideas Implemented
Mon, 26-Jan, 01:00 PM - 02:00 PM
Swan - Toucan 1-2
Visit Hype's TechnOasis kiosque or their Website http://hypeinnovation.com/
Meet André at the Expertise Zone through-out the event to share his expertise on this solution, the Apps portfolio or Project Muse. We invite those who have questions or want to hear more about Hype Innovation for Connections, to come to meet him at the Expertise Zone on Monday, between 3PM and 4PM.
IBM Software Services for Collaboration Blog
Meet Andre Hagemeier, IT Specialist
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To continue our ConnectEd Expertise Zone blog series, I'd like introduce Charlie Price.
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Today, I'd like to introduce Gaganpreet (Ginni) Saini. Ginni is a senior member of our Sametime Level 2 Support team. With over ten years of experience in troubleshooting challenging customer situations and implementing real-time enterprise web conferencing applications, Ginni has a wealth of knowledge. She focuses on our Sametime product but has skills in many areas from application development to code debugging.
This week, I plan to introduce several of our Service Professionals who will be at ConnectED, present at our Expertise Zone, set up in Peacock 1 at the Swan Hotel in Walt Disney's Resort.
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To continue our ConnectEd Expertise Zone blog series, I'd like introduce Rob Gearhart.
Located in Austin, Texas, Rob is an extremely valuable member of the IBM Support team. With years of emergency on-site experience, Rob leads by doing and has become an exceptional leader and troubleshooter within IBM. Rob has a deep understanding of memory management and problem determination tooling, which has enabled him to solve the toughest of performance problems for our customers.
On Wednesday, January 28 at 10:30 - 11:30 AM EST, Rob will be presenting "Digital Nightmares - The Biggest Performance Killers in Your Environment" in Mockingbird 1-2 rooms of Walt Disney World's Swan Resort.
In his presentation, Rob will take you through what he has learned to be the most common performance problems. He will use real-life examples based on his extensive experience going on-site.
Rob will be available at the Expertise Zone, at the Peacock 1 room in the Swan hotel, on Tuesday, January 27 between 2:00 - 6:00 PM EST. Come by to meet Rob with your questions!
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To continue our ConnectEd Expertise Zone blog series, I'd like to introduce Wes Morgan.
You can listen to and meet Wes:
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Migrating Content to IBM Connections
In my previous blog, I summarized the components of the Move to Connections offering from our services team
This week, let's dive a little deeper into how content is migrated, staying with the Jive example.
The migration of Jive content into Connections is completed using IBM Content Migration Factory, following an Extract, Transform and Load (ETL) process.
Extraction of content is achieved using a migration software tool. The tool identifies content for migration using a web spider approach. The extraction process takes an ‘offline’ copy of the content items and stores them in the software repository. This ensures there is no impact on the current content as it exists in the Jive places.
Transformation of the content is then applied once the content has been identified, it is processed through the migration tool engine. This process involves a series of steps/tasks that perform the required transformations to enable the content to fit the target environment. These transformations can range in complexity depending on the source content structures and its intended target. For Jive content, we have a specific set of transformation rules that accelerates this step.
Loading the content into the Connections instance is the final step after the content has successfully been processed to meet the target requirements. This load process leverages the published API of the Connections instance, ensuring the content is processed through the recommended Connections interface.
All content that has been through the migration process is fully auditable and a mapping is produced to show the source and new target location for each content item migrated.
We conduct the work using these steps
Source Analyis - take inventory of the content, perform a test conversion, and create the plan for the migration
Additional Transformations - if you have some unique requirements, we can define and apply additional transformation rules
Validation - Execute a mini-migration and have you validate that the content is migrated as expected. We can adjust the transformation rules if needed.
Execution - Based on the plan, stage the cutover date and execute the migration
Delta Execution - If you have a large environment, or one that cannot be frozen during the migtration testing, we can go back and migrate the 'deltas' or migrate the content in multiple waves.
Each of the Jive content types is migrated into a corresponding Connections element:
For More Infomation
Content you local IBM Software Collaboration Services representative
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Transition to high-availability IBM® Notes® Traveler Software
IBM Software Services for Collaboration can help you get serious with social business with IBM® Notes® Traveler Software. We can help you quickly design, deploy, and migrate your existing Traveler server to this high-availability solution with a reduced risk of service loss to your existing users.
Access the Solution Brief here.
Don't forget to follow us on Twitter @IBMCollabSvcs!
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Powering social business with IBM Lotus Notes and Domino 8.5 software
Lotus Notes and Domino 8.5 software brings social collaboration and business applications together in a single, easy-to-use environment. Businesses that use it have a solid start on the path to becoming a social business. Starting with Lotus Notes and Domino 8.5.3, entitlement to the IBM Connections profiles and files components are now included at no additional charge, adding significant capabilities to help you become a social business today.
In this new IBM social business podcast 'Making Your Inbox Social' Damon Deaner wraps up the podcast with information on how ISSL can help get you started on your path to becoming a social business. Check it out!
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The Bottom Line
Cisco’s consumer division used the IBM Software Accelerated Value Program to support its
consumer-facing Web site. Nucleus found the expertise and proactive tuning and
guidance IBM program consultants provided enabled Cisco to ensure high availability and
uptime, which was invaluable to its customer experience and brand image. The ability of
the program to help Cisco resolve incidents 40 percent faster also increased the
productivity of internal support staff.
Payback: 8 months
Average annual benefit: $188,260
Interested in learning more about the IBM Software Accelerated Value Program? Contact us at email@example.com.
Over the course of the next months, I plan to bring to contribution in this forum various experts from our Services, Support and Client Success team to discuss things that matter to you.
I work with a great team of innovative folks. I introduced a few in January but there are 800 more of them across the globe! Even though I have been onboard for quite a few years myself, it is only recently that I discovered in more depth some of the great work taking place.
Provide me your input! Let me know what you are particularly interested in. We can give insight on our entire portfolio of collaboration products and services including education. We can point you to good articles and resources to be aware of.
Let's get talking!
An organization’s online presence is as important as the products and services it provides. Equally important, an engaged, empowered and optimized workforce is critical for leading in today's competitive markets.
Create engaging, customized and exceptional web experiences. Register now for the IBM Exceptional Web Experience 2013 event!
From the desk of Scott Rogers
Interested in seeing a demo of our social business applications at ConnectED? Stop by the Expertise Lab, located in Peacock 1 at the Swan. Here's a peek at what we'll be showing.