As part of the acquisition of IBM's X86 business, Lenovo needed to migrate users out of IBM systems. Thy chose T-Systems who provides the engine for our Content Migration Factory to help them quickly move content to the cloud. For more information on the Lenovo migration check out the article in Computer Weekly online. For more information on our Content Migration Factory see the sales kit in this community.
IBM Software Services for Collaboration Blog
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Meet Andre Hagemeier, IT Specialist
Diane Morneau 100000K1AJ DMORNEAU@CA.IBM.COM 548 Visits
To continue our ConnectEd Expertise Zone blog series, I'd like introduce Charlie Price.
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Today, I'd like to introduce Gaganpreet (Ginni) Saini. Ginni is a senior member of our Sametime Level 2 Support team. With over ten years of experience in troubleshooting challenging customer situations and implementing real-time enterprise web conferencing applications, Ginni has a wealth of knowledge. She focuses on our Sametime product but has skills in many areas from application development to code debugging.
This week, I plan to introduce several of our Service Professionals who will be at ConnectED, present at our Expertise Zone, set up in Peacock 1 at the Swan Hotel in Walt Disney's Resort.
Diane Morneau 100000K1AJ DMORNEAU@CA.IBM.COM 508 Visits
To continue our ConnectEd Expertise Zone blog series, I'd like introduce Rob Gearhart.
Located in Austin, Texas, Rob is an extremely valuable member of the IBM Support team. With years of emergency on-site experience, Rob leads by doing and has become an exceptional leader and troubleshooter within IBM. Rob has a deep understanding of memory management and problem determination tooling, which has enabled him to solve the toughest of performance problems for our customers.
On Wednesday, January 28 at 10:30 - 11:30 AM EST, Rob will be presenting "Digital Nightmares - The Biggest Performance Killers in Your Environment" in Mockingbird 1-2 rooms of Walt Disney World's Swan Resort.
In his presentation, Rob will take you through what he has learned to be the most common performance problems. He will use real-life examples based on his extensive experience going on-site.
Rob will be available at the Expertise Zone, at the Peacock 1 room in the Swan hotel, on Tuesday, January 27 between 2:00 - 6:00 PM EST. Come by to meet Rob with your questions!
Diane Morneau 100000K1AJ DMORNEAU@CA.IBM.COM 453 Visits
To continue our ConnectEd Expertise Zone blog series, I'd like to introduce Wes Morgan.
You can listen to and meet Wes:
Scott Rogers 110000CCX3 firstname.lastname@example.org Tags:  issc connections migration content 1,636 Visits
Migrating Content to IBM Connections
In my previous blog, I summarized the components of the Move to Connections offering from our services team
This week, let's dive a little deeper into how content is migrated, staying with the Jive example.
The migration of Jive content into Connections is completed using IBM Content Migration Factory, following an Extract, Transform and Load (ETL) process.
Extraction of content is achieved using a migration software tool. The tool identifies content for migration using a web spider approach. The extraction process takes an ‘offline’ copy of the content items and stores them in the software repository. This ensures there is no impact on the current content as it exists in the Jive places.
Transformation of the content is then applied once the content has been identified, it is processed through the migration tool engine. This process involves a series of steps/tasks that perform the required transformations to enable the content to fit the target environment. These transformations can range in complexity depending on the source content structures and its intended target. For Jive content, we have a specific set of transformation rules that accelerates this step.
Loading the content into the Connections instance is the final step after the content has successfully been processed to meet the target requirements. This load process leverages the published API of the Connections instance, ensuring the content is processed through the recommended Connections interface.
All content that has been through the migration process is fully auditable and a mapping is produced to show the source and new target location for each content item migrated.
We conduct the work using these steps
Source Analyis - take inventory of the content, perform a test conversion, and create the plan for the migration
Additional Transformations - if you have some unique requirements, we can define and apply additional transformation rules
Validation - Execute a mini-migration and have you validate that the content is migrated as expected. We can adjust the transformation rules if needed.
Execution - Based on the plan, stage the cutover date and execute the migration
Delta Execution - If you have a large environment, or one that cannot be frozen during the migtration testing, we can go back and migrate the 'deltas' or migrate the content in multiple waves.
Each of the Jive content types is migrated into a corresponding Connections element:
For More Infomation
Content you local IBM Software Collaboration Services representative
Nora Chase 120000BY5N NOREEN_CHASE@US.IBM.COM Tags:  traveler notes-traveler issc-offering issc notes 1,610 Visits
Transition to high-availability IBM® Notes® Traveler Software
IBM Software Services for Collaboration can help you get serious with social business with IBM® Notes® Traveler Software. We can help you quickly design, deploy, and migrate your existing Traveler server to this high-availability solution with a reduced risk of service loss to your existing users.
Access the Solution Brief here.
Don't forget to follow us on Twitter @IBMCollabSvcs!
Damon Deaner 100000J006 email@example.com Tags:  notes social-business issl profiles connections podcast domino files 1,162 Visits
Powering social business with IBM Lotus Notes and Domino 8.5 software
Lotus Notes and Domino 8.5 software brings social collaboration and business applications together in a single, easy-to-use environment. Businesses that use it have a solid start on the path to becoming a social business. Starting with Lotus Notes and Domino 8.5.3, entitlement to the IBM Connections profiles and files components are now included at no additional charge, adding significant capabilities to help you become a social business today.
In this new IBM social business podcast 'Making Your Inbox Social' Damon Deaner wraps up the podcast with information on how ISSL can help get you started on your path to becoming a social business. Check it out!
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The Bottom Line
Cisco’s consumer division used the IBM Software Accelerated Value Program to support its
consumer-facing Web site. Nucleus found the expertise and proactive tuning and
guidance IBM program consultants provided enabled Cisco to ensure high availability and
uptime, which was invaluable to its customer experience and brand image. The ability of
the program to help Cisco resolve incidents 40 percent faster also increased the
productivity of internal support staff.
Payback: 8 months
Average annual benefit: $188,260
Interested in learning more about the IBM Software Accelerated Value Program? Contact us at firstname.lastname@example.org.
Over the course of the next months, I plan to bring to contribution in this forum various experts from our Services, Support and Client Success team to discuss things that matter to you.
I work with a great team of innovative folks. I introduced a few in January but there are 800 more of them across the globe! Even though I have been onboard for quite a few years myself, it is only recently that I discovered in more depth some of the great work taking place.
Provide me your input! Let me know what you are particularly interested in. We can give insight on our entire portfolio of collaboration products and services including education. We can point you to good articles and resources to be aware of.
Let's get talking!
Scott Rogers 110000CCX3 email@example.com Tags:  arnon-yogev social-business the_social_business_front... socbiz video frontier 153 Visits
In response to: Social Business Frontier: IBM Expertise with Arnon YogevIBM Customers can get started on their own Expertise journey. The IBM Software Services team has made the Expertise Analytics, Expertise Locator, and other applications available for customer deployments on-premises and in the cloud. More details available in the IBM Software Services Collaboration community (https://ibm.biz/issc_community) and the Expertise Locator wiki page (https://ibm.biz/BdEb9m). My thoughts on the difference between search and expertise location in this blog entry (https://ibm.biz/BdF4LS)
Keep watching for the new releases of Touchpoint, Expertise Locator and Social Q&A.
Contact me or your local ISSC representative for more details.