IBM Software Services for Collaboration Blog
Diane Morneau 100000K1AJ DMORNEAU@CA.IBM.COM 643 Visits
To continue our ConnectEd Expertise Zone blog series, I'd like introduce Rob Gearhart.
Located in Austin, Texas, Rob is an extremely valuable member of the IBM Support team. With years of emergency on-site experience, Rob leads by doing and has become an exceptional leader and troubleshooter within IBM. Rob has a deep understanding of memory management and problem determination tooling, which has enabled him to solve the toughest of performance problems for our customers.
On Wednesday, January 28 at 10:30 - 11:30 AM EST, Rob will be presenting "Digital Nightmares - The Biggest Performance Killers in Your Environment" in Mockingbird 1-2 rooms of Walt Disney World's Swan Resort.
In his presentation, Rob will take you through what he has learned to be the most common performance problems. He will use real-life examples based on his extensive experience going on-site.
Rob will be available at the Expertise Zone, at the Peacock 1 room in the Swan hotel, on Tuesday, January 27 between 2:00 - 6:00 PM EST. Come by to meet Rob with your questions!
Diane Morneau 100000K1AJ DMORNEAU@CA.IBM.COM 643 Visits
To continue our ConnectEd Expertise Zone blog series, I'd like to introduce Wes Morgan.
You can listen to and meet Wes:
Scott Rogers 110000CCX3 firstname.lastname@example.org Tags:  issc connections migration content 1,935 Visits
Migrating Content to IBM Connections
In my previous blog, I summarized the components of the Move to Connections offering from our services team
This week, let's dive a little deeper into how content is migrated, staying with the Jive example.
The migration of Jive content into Connections is completed using IBM Content Migration Factory, following an Extract, Transform and Load (ETL) process.
Extraction of content is achieved using a migration software tool. The tool identifies content for migration using a web spider approach. The extraction process takes an ‘offline’ copy of the content items and stores them in the software repository. This ensures there is no impact on the current content as it exists in the Jive places.
Transformation of the content is then applied once the content has been identified, it is processed through the migration tool engine. This process involves a series of steps/tasks that perform the required transformations to enable the content to fit the target environment. These transformations can range in complexity depending on the source content structures and its intended target. For Jive content, we have a specific set of transformation rules that accelerates this step.
Loading the content into the Connections instance is the final step after the content has successfully been processed to meet the target requirements. This load process leverages the published API of the Connections instance, ensuring the content is processed through the recommended Connections interface.
All content that has been through the migration process is fully auditable and a mapping is produced to show the source and new target location for each content item migrated.
We conduct the work using these steps
Source Analyis - take inventory of the content, perform a test conversion, and create the plan for the migration
Additional Transformations - if you have some unique requirements, we can define and apply additional transformation rules
Validation - Execute a mini-migration and have you validate that the content is migrated as expected. We can adjust the transformation rules if needed.
Execution - Based on the plan, stage the cutover date and execute the migration
Delta Execution - If you have a large environment, or one that cannot be frozen during the migtration testing, we can go back and migrate the 'deltas' or migrate the content in multiple waves.
Each of the Jive content types is migrated into a corresponding Connections element:
For More Infomation
Content you local IBM Software Collaboration Services representative
Event Marketing company Omnience Casey Cote talks about the benefits of using IBM Event Connect as an event app. He explains that the social space distinguishes this solution from event apps. It observed that it achieves a higher level of engagement among event planners, participants and speakers through out the conference. Omnience has noticed a higher satisfaction rate among participants since using IBM Event Connect.
Find out more about IBM Event Connect by visiting the Event Connect Web site.
Yesterday, IBM and Box announced a global partnership to transform work in the Cloud.
Read our General Manager Jeff Schick's thoughts on this alliance as well as the press release by clicking below.
Our Social Media Presence
Over the course of the next months, I plan to bring to contribution in this forum various experts from our Services, Support and Client Success team to discuss things that matter to you.
I work with a great team of innovative folks. I introduced a few in January but there are 800 more of them across the globe! Even though I have been onboard for quite a few years myself, it is only recently that I discovered in more depth some of the great work taking place.
Provide me your input! Let me know what you are particularly interested in. We can give insight on our entire portfolio of collaboration products and services including education. We can point you to good articles and resources to be aware of.
Let's get talking!
I'm frequently asked how one can prepare for a certification exam, but am often surprised by the ways in which test takers consider preparing. Most people don't realize that some of their preparation methods are considered non-independent test taking or cheating.
Non-independent test taking often hinders an individual’s ability to demonstrate his or her acquired skills in an ethical manner. This could include cheating during a test, sharing test content with others, using unauthorized test content to prepare, bringing materials into the exam session, not adhering to the policies and rules of the testing or test delivery vendors, or testing for another individual (or vice versa). Non-independent test taking refers to any action that results in the test taker failing to complete a test independently and earn the credential on his/her own merits.
Non-independent test taking erodes a certification program. Cheating, collusion, fraud, and unsecure testing environments break down the integrity of an IT certification, negatively affecting the value one gets from earning his/her certification.
In an IT Certification Council survey, it was found that 83% of test takers agreed or strongly agreed that cheating devalued their certification, and over 80% of respondents agreed or strongly agreed that cheaters should face serious consequences. This confirms that certification holders support certifying organizations’ efforts to further secure the test-taking environment and to impose strong consequences for those who cheat.
The IT Certification Council has written a white paper on how cheating can affect the value of your certification.
Scott Rogers 110000CCX3 email@example.com Tags:  arnon-yogev social-business the_social_business_front... socbiz video frontier 548 Visits
In response to: Social Business Frontier: IBM Expertise with Arnon YogevIBM Customers can get started on their own Expertise journey. The IBM Software Services team has made the Expertise Analytics, Expertise Locator, and other applications available for customer deployments on-premises and in the cloud. More details available in the IBM Software Services Collaboration community (https://ibm.biz/issc_community) and the Expertise Locator wiki page (https://ibm.biz/BdEb9m). My thoughts on the difference between search and expertise location in this blog entry (https://ibm.biz/BdF4LS)
Keep watching for the new releases of Touchpoint, Expertise Locator and Social Q&A.
Contact me or your local ISSC representative for more details.
Join IBM experts and clients as they address these questions and more in our May 28 webinar "Moving Collaboration to the Cloud – Now Is the Time."
Times: 10am ET / 10 pm Malaysia OR 12am ET / 12pm Malaysia
We have an incredible agenda lined up. Jeff Schick, Vice President of IBM Enterprise Social Solutions, will discuss how collaboration in the cloud can help companies realize cost savings and operational efficiencies, plus how IBM and our partners can help companies achieve this success. Several clients will also speak about their move to IBM Connections on Cloud.
In addition, we will demo the power of IBM Verse -- cloud delivered email that works for you. IBM Verse uses Design Thinking and analytics to bring together email, meetings, calendars, file sharing, instant messaging, social updates, and more – all in a single, intuitive, collaborative environment. This is mail reimagined for a new way to work, with a seamless array of social and mobile capabilities.
This is a must-see webinar. Register today!
Registered for IBM Amplify 2015? Use IBM Event Connect today to start building your agenda & network!
Scott Puls 110000BY2Y SCOTT_PULS@US.IBM.COM 812 Visits
At the IBM Amplify 2015 conference next week, May 11-13, you'll learn how IBM can help you deliver the engagement that your customers expect and your business requires. When it comes to customer engagement, the ability to make the right decisions and take the right actions based on a consistent and meaningful view of each customer is critical for success.
To learn more, visit the IBM Event Connect overview page.
What it Takes to Survive and Thrive in Epic Times Thursday, June 04, 2015 12 - 1245 EDT
The world is changing. At the current rate and pace, you might even say these are epic times! Market factors and technological shifts are affecting every industry. Professions aren't what they were even five years ago.
We are looking forward to providing you with more information about the New Way to Work Tour that is coming to a city near you!
Click here to see where the next tour stop will be.
a) Social software is intuitive and requires no end-user training
b) You should pick pilot users from all parts of the organization to ensure a fair representation
c) You can rely on social enthusiasts who will significantly contribute to driving onboarding success
d) Special attention is needed on the completion of user profiles as it can be a bottleneck to success
To find out, join ISSC consultant Scott Rogers as he discusses some of the myths about Social Adoption to explain how they can be addressed.
Follow this link to access the replay of the April 22nd Accelerate Adoption with Apps event.