Business Partners are invited to register to our September 24 webinar, at 11:00 a.m. EDT US, for a presentation and discussion on two cloud service offerings that they can now sell: IBM Connections on Cloud Premier Support and IBM Cloud Mail Migration Services for Notes? Purchased incrementally as you grow the number of subscriptions, IBM experts can now assist enterprises with 1000+ cloud subscriptions to ensure they get the most out of their investment.
Premier Support provides an Enterprise level prioritized support service. It includes:
Enhanced response times on an extended service window of 7x24
Enhance Service Delivery provided by a local language speaking resource, knowledgeable of both Cloud as well as the customer's business. This includes white glove support for key executives, ensuring the impact of any service issues receive preferential treatment. This part of the offering also provides ongoing education to the customer.
Advisory Services provide personalized consultation to get the most out of the subscriptions. This includes insight on new features, access to features before their official availability for experimentation and feedback as they are being finalized (dark launch), phone consultation with subject matter experts on the technical or business topics as required and periodic cloud business reviews.
Mail Migration Services for Notes deliver remotely rapid on boarding of mail users into the SmartCloud Notes or IBM Verse (up to 500 mailboxes per day), providing full fidelity migration of mail, calendars and contacts.
More information on these offerings is available in our catalog for both Premier Support and Mail Migration Services. Don't hesitate to ask your questions in here if any.