The beauty of IBM Content Manager OnDemand doesn’t lie with its ability to create new cross-selling opportunities, or even provide customers with self-service capabilities. Its true beauty lies with the simple fact that it can do these things faster, more efficiently, and, well, simpler than traditional paper-based methods.
Not to mention Content Manager OnDemand’s cost-effectiveness – virtually eliminating the need for paper and postage.
And it’s also a unified platform for both customers and employees. OnDemand provides fast access to content that’s easily searchable and accessible to a wide-range of users, such as:
• Bank customers viewing their monthly statements online
• Credit card customers viewing their credit card statements
• Call-center personnel reviewing customer statements online (in the same view that’s presented to the customer)
View this video for a deeper dive into how IBM Content Manager OnDemand delivers simple solutions that drive business growth, engage customers and reduce costs: https://ibm.biz/cmodvideo_b