Slumberland Furniture had a compelling story to share on how going social creates an exceptional workforce with the attendees at Connect 2013.Slumberland Furniture’s highly sought after speaker and Director of Information Services, Jamie Page spoke on how they transformed their company’s culture by leveraging WebSphere Portal and Web Content Manager (WCM) as a collaborative platform for information delivery, core business applications, knowledge sharing and training.
Jamie spoke about real dollar ROI that IBM Connections, Portal, WCM, IBM Content Manager and Genus Media Upshot (a rich media management solution by Genus Technologies) produces annually. He showed to the audience that going social is affordable and attainable with small and mid-sized companies.
So for those who have missed this session at Connect 2013, here are some interesting snippets from Jamie’s session. Slumberland Furniture is a privately held furniture retailer with $350 million in annual sales with 130 stores across 13 states and just a 13-person IT department. As one of America's top sellers of La-Z-Boy upholstery, as well as the Midwest's largest retailer of Natuzzi leather and both Sealy and Simmons mattresses, Slumberland's mission is to improve the life of each customer.
In 2011, Slumberland Furniture corporate management recognized that comprehensive sales associate training was critical to providing a consistently superior in-store experience. The company needed to transform its training delivery model to decrease costs, reduce the labor involved in producing and distributing training media and support more rapid, social delivery of training and marketing/advertising information to store employees. Slumberland also required collaboration on rich media, such as training videos, promotional and advertisement collateral, and branding information and logos.
Slumberland has since revamped its merchandising processes, socially enabled mission-critical applications, and rich-media enabled its employee portal. IBM solutions and Genus Media Upshot were implemented to create effective Social Content Management, managing and delivering all of the firm's rich media assets, such as video, audio, images, documents and presentations. Slumberland now enjoys social learning, operations collaboration, and innovation opportunities for its employees, while reducing costs and improving productivity.
And for those who were there at this session and heard Jamie’s success story- It’s time to take your social content to a new level in the era of Social Business with IBM. Learn more at http://www-142.ibm.com/software/products/us/en/subcategory/SWB40