This is as true for consumer technology as it is for the business applications that you are building. Your business users are demanding similar ease of use to what they find in consumer applications and if they don’t find it in-house they will increasingly use those consumer applications to do their jobs; even if they aren't provisioned by your IT office; Which opens up many regulatory and compliance challenges.
ECM experts have citied that one of the biggest reasons for lower adoption of ECM solutions is the cumbersome user experience for creating and consuming enterprise content.
Most ECM applications do not factor the motivation of the user for creating, sharing and consuming content. To that point, most users have markedly better experience creating and consuming personal content than they are with business content- they can create content when they like, share it with anyone they please and consume it from wherever and whenever from any number of devices.
Bottom line: There is an urgent need to bring the same levels of simplicity and intuitiveness to your existing ECM applications and this will be a priority for most IT organizations in 2014.
IBM is successfully supporting its customers drive this change with its Content Navigator offering, which lets all existing IBM repository customers acquire and adopt it to provide a modern clean intuitive user interface to all CMIS complaint repositories that a business has deployed.
IBM Content Navigator bridges the usability gap that most ECM applications suffer from and brings them into this new Social and Mobile world. It makes creating, collaborating and accessing content that much easier.
We will be talking more about Content Navigator and Social Content Management at this year’s IBM Connect 2014 conference, it is not too late to register and attend this event. ECM experts from IBM, Partners will be on hand to talk about your content challenges and get you started on a Smarter Content journey.
See you in Orlando!!!