Image Process Design, Inc. (IPD) will demonstrate IBM Smarter Process solutions at booth 734-1 this year at Impact 2014. IPD, an IBM business partner since 1991, leverages IBM Case Manager (ICM), WebSphere Application Server, Business Process Manager (BPM) and Operational Decision Manager (ODM) to offer clients the benefits of IBM’s Smarter Process initiative.
IPD, with 23-years of experience providing insurance companies with case, process and content management solutions, is pleased to announce its recognition as a vendor to consider in Gartner’s “Hype Cycle for Content Management, 2013 (1)” and “Hype Cycle for Business Process Management, 2013 (2)”, in the Case Management Frameworks category, alongside IBM.
Determining how to proceed with the development of Case Management solutions is an involved decision that must align both technology and business.In regards to selecting a solution vendor for case management, Gartner reports, “the complexity of casework has kept it a ‘specialized’ software application area for years.” When describing steps toward finding solution software, Gartner recommends, “With a clear set of requirements for case management, consider doing a pilot,” and, “When prebuilt industry domain expertise is most important, look for an industry specialist, especially one whose solution is built on a model-driven BPM platform.”
Stop by IPD’s booth at 734-1 to learn how to pilot case management solutions with an industry domain expert whose solution leverages IBM’s ICM and BPM platforms. IPD understands the complexity and uniqueness of insurance business operations. We know they require deep interactions between people, information and regulations to produce optimal business outcomes, better judgment and decision-making. In fact, IPD is one of only a few companies building packaged repeatable solutions for the most complex of use cases in claims, new business / enrollment, underwriting, appeals & grievances and other areas.
For more information, read Gartner: Magic Quadrant for Enterprise Content Management.
IPD is a premier IBM business partner with more than 23 years of experience solving complex business challenges for large financial institutions. Our expertise is coupled with a highly referenceable client list and numerous Gartner references.
(1) Gartner, Inc. "Hype Cycle for Content Management, 2013" by Janelle Hill and Kenneth Chin, July 30, 2013
(2) Gartner, Inc. "Hype Cycle for Business Process Management, 2013" by Janelle Hill and Kenneth Chin, July 31, 2013
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