Risk Convergence at American Express
John Kelly 270004J7VQ firstname.lastname@example.org | | 0 Comments | 377 Visits
At the recent OpenPages User Symposium (OPUS) 2010 held in Boston, Chris Haines, Vice President, Operational Risk Management Group at America Express presented a very informative and well attended session on how American Express has effectively leveraged the OpenPages technology in their efforts to converge risk management disciplines and best practices across the enterprise. In his session, Chris described how the Operational Risk Model employed by American Express provides management greater visibility into risk and empowers management to make strategic business decisions based on a broader understanding of its risk profile.
I caught up with Chris after his presentation and discussed his experience at OPUS as well as how American Express utilizes the OpenPages technology to create an integrated and converged risk and compliance management program that can streamline and improve its risk management processes.