As part of IBM Smarter Railroad initiatives, IBM opened "a new Global Rail Innovation Center that will bring together the world's foremost industry leaders, researchers and universities to advance next-generation rail systems."
IBM Service Management and Asset Management / Maximo solutions are key in enabling Smarter Rail solutions.
Check out Ken Donnelly's blog to learn more on this topic.
Cloud & Service Management blog
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  rail global service-management asset smarter management asset-management beijing innovation smarter-rail center maximo transportation smarter-planet 2,868 Visits
Noah Kuttler 110000SVNJ email@example.com Tags:  maximo kiwirail smarter-rail integrated-service-manage... service-management 1,566 Visits
Crowe, a naturalised Australian, was born a kiwi.
Kiwis. The birds. The fruit. The people. Are awesome.
This week, my favorite kiwi is by far our Smarter Rail customer; KiwiRail.
Tod, Jessica and Kevin put together a pretty awesome press release, "KiwiRail Selects IBM to Deliver Smarter Rail Network for New Zealand" on how KiwiRail is using "...asset management and advanced analytics services to improve the speed, safety, and reliability of rail service across 4,000 km of lines."
For us Americans, 4,000 km of track is about 2,485 miles. Which, as the crow flies*, is roughly the distance from New York city to San Francisco.
The thing that excites me about what KiwiRail is doing is that the management has an analytics portion to it with our Cognos business analytics software.
One of my previous roles at IBM was working on Business Intelligence marketing and I got to know the space pretty well. In talking with so many of our customers, it was the analytics that contributed to their ability to innovate and save time, money and reduce risk.
The combination of GBS services, Maximo software and Cognos for KiwiRail is going to be a huge win for the entire population of New Zealand considering how much of their economy is based on rail transport.
The take away here for our non-rail customers is to look at the Smarter Planet solutions that match your industry.
We cover a lot of ground with KiwiRail and their requirements. If we can do that for them, what can we do for you?
IBM is striving to develop solutions based around your industry and provide things, like Integrated Service Management in this case, to match your business objectives and help you achieve success in your industry.
Take a look at the IBM Smarter Planet website and the site we have devoted to Integrated Service Management for Industries and post comments below or reach out to your IBM sales rep and/or Business Partner (use the Business Partner Locator) and ask them to sit down and talk about it with you.
PS I refused to put a "crow"/"crowe" pun in this blog...you're welcome
Shradha Pradhan 270003G608 firstname.lastname@example.org Tags:  smarter-planet customer-reference smarter-rail tivoli service-management 2,053 Visits
We love our planet, Mother Earth. Don’t we? As for me, having been born and brought up in a place so close to nature, away from bustle of city, and having studied ‘Environment and Resource Economics’ as one of the subjects in my Post Grad, these things have always been the driving forces behind my love and fascination towards Mother Earth. And, since Mother Earth is inseparable from the technological revolution and innovations happening around us, it gives me a proud feeling to be an IBMer who works towards Big Blue’s mission of a Smarter Planet.
It’s the 3 big ideas to build a smarter planet for smart and sustainable living:
the world’s systems
2. Interconnect them
3. Make them intelligent
IBM’s Tivoli® Software places IBM in a unique position to help the clients provide smarter solutions and the expertise needed to design, build and manage a infrastructure that enables them to improve service, reduce cost and manage risk.
Not long ago, while surfing through our case study database, I stumbled upon a Tivoli success story that caught my attention and I’m happy to share the same with our readers here. “Schweizerische Bundesbahnen (SBB) Leverages rail system and network transparency to keep trains on schedule”. Wow, the title looked so fascinating to me and that might be because I’ve had many not-so-good-train-experiences, delay in arrival or departure and the likes (which I always dislike).
Schweizerische Bundesbahnen (SBB), or Swiss Federal Railways, is Switzerland’s leading transportation company. SBB transports over 800,000 passengers and more than 220,000 tons of cargo each day, maintains 3,011 kilometers of track that connects more than 800 rail stations and also a large construction organization that engages in roughly 5,000 construction programs each year. However, due to inefficient monitoring systems, a one day system problem in 2005 had stranded nearly 200,000 passengers, costing almost US$5 million. Hence, SBB was looking for a more aggressive service management strategy to prevent future events of this type and operate 9000 trains a day without any hassles.
Interestingly, IBM does have a solution for these kinds of needs. IBM Tivoli® Netcool™ monitors status of IT and physical assets - including switches and sensors - throughout the Client’s network. The automated diagnostics and alert systems reduce the likelihood of future outages. And, SBB, along with Alcatel-Lucent, apparently, developed a service management solution using IBM technology (Tivoli Network Manager Entry Edition, Tivoli Business Service Manager, Tivoli Netcool/Impact, Tivoli Monitoring, Tivoli Netcool/OMNIbus) to provide a comprehensive view of the overall infrastructure.
So what makes it a Smarter Rail?1. Delivers customizable user interfaces that increase network transparency, and helps support staff to be better informed about infrastructure health.
2. Leverages proactive management and automated alert systems to recognize and repair more than 50 percent of issues before they can impact operations.
3. Increases the availability of SBB’s train network by approximately 2,000 minutes per month - therefore saving approximately US$2.3 million each year.
Martin Schaeren, Head of BU Service Management, Swiss Federal Railways (SBB), is all praise for IBM, “Trying to manage 3,000 kilometers of track is a particularly daunting task. But, by leveraging our new IBM solution, we’re able to see our entire infrastructure clearly and respond to problems before they can affect our operations.”
Well, a commendable success story indeed. We, the IBMers, sincerely, wish that all the railway systems of our world become ‘smarter’, sooner than later. What say?
Noah Kuttler 110000SVNJ email@example.com Tags:  cloud pulse2011 smarter-buildings pulse smarter-rail rtal ibmpulse 1 Comment 3,559 Visits
Today was a long, but fulfilling, day.
A bit different from yesterday, I spent the morning helping our customers register for industry round tables and then followed that up with showing customers the new Integrated Service Management Simulator Game in the Expo Center.
Tuesday, as you know, is when IBM makes product announcements and this Tuesday was no different.
Jamie Thomas talked about a number of announcements (including the ones below) in her portion of the general session (which can be found on the Livestream)
I would call your attention to the following two Announcement Letters that were released today:
This information is covered in the press release, "IBM Advances Cloud Computing with New Software" (which includes information on the beta for the advanced virtual deployment software.
The adoption of cloud and virtualization technologies by the market is increasing.
For these technologies to be meaningful to our customers, it is on us to ensure that we can provide the levels of Visibility, Control and Automation (TM) they require to match their Integrated Service Management best practice. (and that's just what we're doing)
Press Release Round Up
The press team put out some great articles that I'd also like to call your attention to:
Some great coverage of the successful client relationships we've built with our industry solutions. They are worth a read (especially the Cities one).
I'd also point you to the excellent blog post Christina wrote about Intelligent Metering Network Management
Speaking of Coverage
As a sequel to yesterday's general session visual note-taking adventure, I present to you my notes from day 2 (Flickr link:
What's Next For Noah?
Tomorrow, I'll be talking to Scott Laningham on the Livestream at 12:40pm PST about Integrated Service Management and then closing out the conference and staffing the Simulator Game in the Expo Center.
If you want, stop by and say hello. I'll show you the demo and can also talk to you about anything Integrated Service Management -related.
Or Simpsons trivia. I can do my pitch as Professor Frink if you like.
Either way :-P
Additional Related Links: