- One of IBM's clients, Bill Broughton, from Amtrak, kicked off the conference today, telling the crowd of clients, business partners (and yes, a few IBMers), this is "OUR conference."
- Our event host, Scott Hebner, Vice President, Worldwide Marketing, IBM Software - Tivoli, reiterated that thought, but from the opposite perspective, telling the crowd that "this is YOUR conference." 85% of the sessions at Pulse 2011 feature client speakers, and the ability to network and share best practices is more important than ever. "It's not just about technology any more...it's about the economic value that technology brings."
- Next came Madge Meyer, from State Street, who talked about the importance of innovating - and of executing flawlessly. She even quoted Charles Darwin, which I thought was particularly apropos: "It is not the strongest that survives, nor the most intelligent, but the one who is the most responsive to change."
- Madge was followed by Dr. Danny Sabbah, General Manager, IBM Tivoli, who talked about how the world (business, government, society) is facing an unparalleled rate of change. Companies need the velocity and agility to adapt quickly - and the basis of this will be producing honest data that is transformed by predictive analytics to produce smarter outcomes. And he reminded the crowd that IBM needs to move as fast as they do.
- Steve Mills, Senior VP and Group Executive Software & Systems, IBM, introduced the crowd - and the rest of the world - to the new era of Smarter Computing. He reminded us that IT operating costs is the core issue faced by clients around the world...and although there's significant increase on IT demands, IT budgets are flat. We need to fundamentally transform the economics of IT...and that is Smarter Computing. A couple of straight talk points: IT consolidation is pretty much a given. Get rid of excess IT Now. And he offered arguably the best quote of the morning: "People say stupid crap every day...you have to decide what to listen to."
- And finally, Dean Kamen, Innovator and Entrepreneur, wowed the crowd with his talk about innovation and FIRST (For Inspiration and Recognition of Technology). He described innovation as being failure, failure, failure...followed by surprise after surprise (mostly bad)...but every once in a while, you get a good surprise in there, too. I really enjoyed his story about Chuck and the DARPA prosthetic arm (got a little misty eyed, I must admit). And I was especially moved by his FIRST initiative and his absolute passion for turning science/math into a sport - making it something that you have passion for, that is aspirational, and that you want to participate in. Being a female and being a computer science major (and still often being the only female in a room of techies), that hit home with me. I was also proud to see my alma mater, Georgia Tech, was a sponsor of FIRST. Again, as he talked about the success of FIRST through the years, the eyes got a little teary.
Cloud & Service Management blog
Kimberlee Kemble 120000GMAV KEMBLE@US.IBM.COM Tags:  integrated-service-manage... smarter-computing service-management ibm pulse-2011 pulse 1,149 Visits
Dateline: Boca Raton, Florida - February 28, 2011 - 11:00 am
Whew! What a great way to start! I encourage you to watch the Day One General Session in its entirety at your convenience - and to tune into the Day Two General Session tomorrow morning. My experience with Livestream is that that the technology was practically flawless (I only had one minor audio glitch when Dean Kamen was showing the Stephen Colbert video). Otherwise, the livestreaming went along perfectly. And it will well be worth your while to watch the whole session. It will get your mind thinking, and it will inspire you at the same time. Plus, it's like having a front-row seat!
You can view the full Pulse Livestream agenda on the Pulse web site. Take advantage and enjoy!
Noah Kuttler 110000SVNJ firstname.lastname@example.org Tags:  pulse service-management keynote pulse2012 woz watson smarter-computing booch 1,714 Visits
After a pretty rockin' concert from Maroon 5 (who are better than Maroon 4!), it was time for the last day of general session keynotes.
As a reminder, all the general session keynotes (and a ton more) can be found on the Livestream site.
Another one of my livestream videos has been posted. This video is me talking with CTO of Industrial Sector Dr Naguib Attia about service management and Industrial sector.
I will also point you to the IBM Pulse 2012 press kit that has some great client success stories and exciting new announcements.
Now, onto the general sessions.
The intro video from IBM Research (@IBMResearch).
The video, which you really need to watch on the Livestream, showcases our "5 in 5" (five technology innovations that will occur in the next five years).
Today's keynote are about the future of innovation (and BTW, Visibility. Control. Automation (VCA)™ provides that innovation).
First to the stage was Erich Clementi (Sr. Vice President, IBM Global Technology Services) to talk about service aggregation.
Smarter Computing is offering new opportunities that will impact the infrastructure due to the unprecedented scale in everything and the way consumability (everything everywhere every time) is changing how IT needs to respond and react.
The boundaries of IT are changing, the infrastructure is changing. Anywhere. Anytime and any device is the new reality.
Erich remarked that the industrializatin of IT supported services (think Ford assembly line) will open up new options in sourcing services. This will reinvent all sorts of services born on the cloud to be more complex and with richer options.
The hybrid cloud will be critical because customers are going to run workloads where it meets the best fit. So these hybrid clouds need to be interconnected, integrated, seamless, secure, auditable and dependable.
This is changing the role of the CIO.
There was an interesting comment Erich made that James Governor (@monkchips) and I were talking about on Twitter. "We are confronted by the infrastructures our clients have, not the ones we wish they have." James responded (and I tend to agree), "make them change. the status quo is not acceptable."
Erich showed how CAPEX utilization is actually a minor benefit of going to the cloud whereas things like the standardization from being on the cloud provide the greater value to customers and it's in OPEX where the bigger savings come in.
There is an existing world that will need to be re-factored and re-thought out to get to the cloud.
Erich left the audience with three interesting thoughts:
Helene Armitage (GM of IBM System Software and Systems Growth) was next to present on innovations and Smarter Computing.
(I worked with Helene when she was in charge of AIX development it was her leadership with AIX, in my opinion, that helped get us back in the game in the early 00's with pSeries).
Helene did a very nice transition from Erich's keynote to talk about how these are the systems that are powering the things Erich discussed previously.
Consumer behavior is what is driving what happens in the IT data center and influencing hardware design. Consumers are creating data that is being captured and driven and running in the back-end systems in these data centers.
We need to evolve what is there today, but the rate and pace of change will continue to grow and the requirements for hardware will be driven by consumers. Where the consumers go, the IT department has to follow.
Smarter Computing systems are designed for data, delivered in the cloud and tuned to task. Helene used a good healthcare example. The data explosion in general, let alone healthcare (which Manoj will discuss), is phenomenal.
Everything is instrumented and capturing data. Data growth will be at 50x by 2020. An estimated 80% of the world's population will have a mobile device in the coming years.
The social implications of this data explosion will affect how hardware requirements are written. Enterprise systems with performance, scalability, reliability and availability will be critical.
Flexible systems to manage the data and remain secure will be important (and Helene gave a mention of RAS in this instance).
Helene also left the audience with three things (it's a day for lists):
Helene handed the stage to Manoj Saxena (GM of IBM Watson, @manojsaxena).
(I call IBM Watson "he," though I was corrected on Twitter and IBM Watson could very well be "she")
Jeopardy was not the end, it was just the beginning of putting IBM Watson to work.
IBM Watson is currently focused on Healthcare (and now) Financial Services Sector jobs and is a key enabler for Smarter Planet and the new problem of data explosion.
Consider that 90% of data was generated over the past 2 years. 80% is unstructured and only 20% of it is used by traditional systems.
Those companies that can effectively use this "Big Data" are more successful.
Manoj is breaking down how IBM Watson does its magic. It not only reads Big Data, it understands it. IBM Watson is a filter, that's what makes it so good
Healthcare is a great place to start with IBM Watson because of the data explosion. Doctors can not keep up with this explosion and as a result, 1 in 5 diagnosis in the US are incorrect.
Between 44,000 - 98,000 people die every year because of being misdiagnosised, so it is crucial to get this right. (another sobering thought about how what we do impacts lives).
1 in 4 people will die of cancer and 20-44% of errors occure in the first diagnosis. So better diagnosis and treatment is far more complex than Jeopardy answers, but IBM Watson is learning about what it needs to do.
IBM Watson is going after cancer as a medical assistant. It's being packaged with "adviser cartridges" for different areas of different industries and will be in the cloud (public, private or hybrid - whatever works for the customer).
IBM Watson is about selling business outcomes.
The keynote sessions concluded with Grady Booch (IBM Fellow) interviewing The Woz.
Better than Frost/Nixon if you ask me! Here are some of the highlights (and it's all on the Livestream).
That wraps up another year of Pulse! Can't wait to see y'all next year in 2013!
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