Members of this group share knowledge, news, training, and events around Service Management solutions, including Tivoli, Rational, WebSphere, Information Management, Storage, Security, DevOps, Smarter Planet, Green IT and Cloud Computing!
Cloud & Service Management blog
David Ojalvo 060001CNQC DAOJALVO@US.IBM.COM Tags:  linkedin rational tivoli ojalvo planet media social smarter ism cloud information management 2,110 Visits
Recently, we enhanced and expanded our "IBM Integrated Service Management" group on LinkedIn.
The group is made up of a very diverse audience, including IT professionals, analysts, IBM Business Partners and of course, IBMers.
Members of this group share knowledge, news, training, and events around Service Management solutions, including Tivoli, Rational, WebSphere, Information Management, Storage, Security, DevOps, Smarter Planet, Green IT and Cloud Computing!
So join our group, and initiate a discussion, or weigh on on an existing discussion!
I'm not a fan of duel posting, but did want to make you aware of an article that I posted to the SWG Blog entitled, "There Will Be DevOps!"
It's about a great video that RedMonk* analyst Michael Coté did with us about DevOps.
Go there. Read the article. Enjoy.
* note that IBM is one of RedMonk's clients.
David Ojalvo 060001CNQC DAOJALVO@US.IBM.COM Tags:  service tivoli integrated rational innovate management 1,787 Visits
This weekend partners, developers, and IBMers will be descending upon Orlando, Florida for Innovate 2011, the Rational Software conference.
Not surprisingly, Rational's "first cousin" Tivoli will have a prominent presence at the conference, including 30 sessions that highlight the Tivoli/Rational integration, six booths in the Solutions Expo, and several executive speaker slots.
Tivoli delivers innovative solutions to address business priorities, with Integrated Service Management providing the Visibility, Control and Automation™ to overcome growing complexities and keep up with global competition. But more specifically, Integrated Service Management is the catalyst that can smooth out the interactions between development and operations for IT and business professionals across all industries.
So be sure to browse all of the Tivoli sessions using the Innovate 'Streams and Tracks' tool, and if you are already registered, start building your agenda .
Once the event begins, you can access all the keynote presentations and videos in real time on the web via the livestream feed, ...and follow social media coverage on the 'Innovate Conversations' page or by using the Twitter hashtag #ibminnovate
David Ojalvo 060001CNQC DAOJALVO@US.IBM.COM Tags:  innovate tivoli management integrated simulator rational service 2,057 Visits
Are you looking for a reason to head down to Florida next month?
Tivoli will have a large presence at next month's Innovate2011 conference in Orlando, with over 30 sessions which highlight the Tivoli/Rational integration, and six booths in the solution expo. In addition, you can check out the Tivoli executive speaking engagements including Danny Sabbah (GM, Tivoli Software) at the executive summit presenting on 'Collaborative Development and Operations', Jamie Thomas (VP, Tivoli Strategy and Development) on organizational agility and efficiency, and Steve Robinson (GM, IBM Security Solutions) on 'Security in Industries'.
Also, be sure to check out the 'Service Management Simulator Experience' at Innovate, a hands-on role playing game focusing on the challenges and business value of implementing Service Management best practices in a real life scenario!
Shradha Pradhan 270003G608 firstname.lastname@example.org Tags:  integrated-service-manage... innovate-2011 tivoli rational 1,890 Visits
Oh, how happy I am to have that application in my phone to download my favorite tune; and as an end-user I’m happy as long as my phone gets my directions correct. However, to deliver such a rich user experience what goes into the back-end is the design and delivery of an increasingly complex system of systems.
It’s about the ‘sustainable innovation with Integrated Service Management for Design and Delivery;’ where Tivoli and Rational software come together, bridging the gap between design, development, test with operational processes and together service the critical business needs.
This integrated process enables organizations to:
Read more to know about the available integrations and capabilities and you may also be interested in attending 'Service Management Simulator Experience' at Innovate 2011 (see David’s blog for more information).
David Ojalvo 060001CNQC DAOJALVO@US.IBM.COM Tags:  tivoli management rational service simulator integrated 2,005 Visits
Now that Pulse is in the rear view mirror, we can focus our attention on INNOVATE, Rational's flagship event for 2011.
Innovate 2011 is the event for software innovation. It is the conference totally focused on helping you transform software innovation and accelerate better business outcomes.
Need another reason to attend Innovate 2011?...
You can also take part in the 'Service Management Simulator Experience', a hands-on game focusing on the challenges and business value of implementing Service Management best practices in a realistic and exhilarating scenario. Over the course of a few hours, you'll use gaming and role playing dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective. In the end, you will come away with an actionable understanding of how the effectiveness of IT processes impacts your business!
- For more information, visit the Simulator web page
- Check out this 3-minute youtube video from a previous workshop
- Read the rave reviews
- To register or if you have questions, send an email to email@example.com
BTW...Readers of this blog may recall that we also conducted a simulator workshop at Pulse this year.
Join us and the Tivoli community at Innovate 2011 – it’s a great opportunity to network with your peers and take away valuable insight that you can use today. If you haven’t yet registered for the conference, you can register here.
We look forward to seeing you at Innovate 2011!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  bala abdula planet integrated-service-manage... rational tivoli moe #ibmtivoli smarter innovate rajararaman ibm 2,370 Visits
As businesses and governments continue to develop and design products and services that are increasingly interconnected, IBM is working with clients to help them build the competencies to manage these products in smarter ways. This week at Innovate, the Tivoli and Rational teams, delivered several sessions to the agenda that demonstrated to the software developers, clients, and business partners how to design develop, deploy an manage smarter products by linking development and operations using Cloud technology. I was thrilled to see the level of interest and enthusiasm from the audience for Integrated Service Management. Many of the sessions were standing room only, including the track kickoff, which had to be moved to a larger room! Sessions that were not SRO were also very popular with nearly full rooms.
We were lucky to capture Bala Rajararaman, Tivoli Distinguished Engineer and Top Gremlin-Buster, along with Moe Abdula from Tivoli Development, who shared their passion for Smarter Products and Services by integrating the tools, processes and data of development and operations.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  delivery software venkat rational integrated-service-manage... thomas #ibmtivoli jamie deployment #ibminnovate design raghavan ibm and 1,858 Visits
Are you familiar with identity theft? If you are, then you probably know how easy the internet makes it possible. But now it's easier to write a happy ending to the old gum shoe caper. Except now the gum shoe is replaced with Integrated Service Management.
If you are at Innovate, come hear Venkat Raghavan, Director of Security Development Tivoli-ISS Software, at 1:45 today deliver his presentation entitled "Why Criminals Target Web Application and How Can You Build a Multifaceted Response."
In the meantime, here's what Jamie Thomas, VP of Tivoli Strategy and Development had to say when I ran into her at Innovate.
Noah Kuttler 110000SVNJ firstname.lastname@example.org Tags:  innovate tivoli rational service-management 1,616 Visits
During the late 90's, I worked for a company that sold Java components and had the opportunity to do a demo in front of a sea of developers at a large Java conference in New York city.
I must have tested my demo about 20 times the night before and everything worked perfectly before I put my head on the pillow.
You can see where this is going, right? The next day, in front of at least 70 people, my demo crashed so hard that I might as well have been wearing a nametag that said "Colt Seavers."
I can't tell you what happened between my brother's apartment and the Javits Center.
Gremlins? Maybe. All I know is, one minute the thing was working. The next, it wasn't.
It's the same thing with many of our customers. They develop products and services and test the heck out of them, then deploy and those darn gremlins seem to just spout up out of nowhere.
With Integrated Service Management, IBM provides customers with a means to address their pain points with regard to the service lifecycle. Specifically, Integrated Service Management for Design & Delivery is about the design, delivery and management of software engineered into intelligent devices and services.
It's the alignment of information, processes and workflow across architecture, development, testing and operations teams.
From brainstorming the service or product, to development, testing, to deployment and maintenance and rolling out future features - it's about breaking down the silos between development and operations. And yes, it includes new technologies like Cloud computing.
Here's a good example: customers developing and testing new applications built on SOA need a way to simplify the process of troublshooting (and resolving) issues once this application is deployed into production.
One way that IBM is able to address these problems is with integration of solutions such as IBM Rational Performance Tester and IBM Tivoli Composite Application Manager (ITCAM).
ITCAM is a tool that can be used in both the test lab and production environments to isolate the root cause of the problem, right down to the specific code, and feed that information back to Rational Performance Tester.
By doing this, the testing staff can replicate both the test lab scenario and the production problems and if it takes more than just a configuration change they can feed those details back into the development tools and correct the problem at the code-level based on what has been identified.
In a nutshell, we describe it as, "Service lifecycle integration that links data and work flows."
It's good stuff and this is only one example (out of quite a bunch) where we have service lifecyle integrations across Rational, WebSphere and Tivoli software that enable organizations to bust the gremlins that inhibit continual service improvement across the end-to-end service chain.
Speaking of busting gremlins, a guy who saw a gremlin back in the day was William Shatner; star of "Nightmare At 20,000 Feet" (Twilight Zone) and former conference speaker for Rational's big customer event.
So it shouldn't surprise you that I'm gonna bring this back around IBM's (and Rational's) premier software and product delivery event; Innovate 2010.
If you were at Pulse 2010, then you know that we've been talking about Integrated Service Management for much of this year and it's going to continue this weekend at Innovate 2010.
Keep an eye on our next blog post where we'll have all the details of where you can expect to see Integrated Service Management at Innovate 2010.
And if you're not attending, not to worry. The Rational team are putting a ton of the information (including live streaming for Keynote sessions) on the website
Kimberlee Kemble 120000GMAV KEMBLE@US.IBM.COM Tags:  rpt tivoli #ibm ibm rativo itcam rtlm itm provisioning #ibminnovate srm manager rational monitoring architect taddm system #servicemgmt #ibmsoftware rqm ccmdb omegamon tpm assurance identity access integrated-service-manage 2,287 Visits
Today's software architects must do so much more than just build, deliver and manage...they must innovate. Increasingly, IT is charged with enabling business and seizing new opportunities to create unique, competitive advantages for the business through a more responsive and cost-effective delivery of IT services.
Your friendly roving Integrated Service Management reporter
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  rqm integrated-service-manage... #ibmsoftware provisioning omegamon tpm ccmdb tivoli rational and manager rtlm itm rpt architect ibm access #ibminnovate taddm itcam assurance rativo system monitoring identity srm #ibm 1 Comment 4,042 Visits
What I am about to share here is a true story about Integrated Service Management. I changed the name of the customer to Customer because I didn’t ask permission to use Customer’s real name. So you’ll just have to believe me :oD
Oh, What a Better Web We Need
Once upon a time, Customer needed to test the interoperability of hardware, software, operating systems and customer solution stacks for new product releases. Customer needed to coordinate multiple global teams working on an abundance of machines. With thousands of operating system instances in test, Customer faced an enormous management challenge. Growth over time resulted in homegrown tools from many teams that did not interoperate, making data collection difficult. Visibility into tasks assigned to global teams was limited, and often resulted in duplicate testing and lost productivity. In addition to standardizing tools and improving workload tracking and visibility, Customer sought to automate as many repetitive processes as possible, improving productivity and freeing up engineers for more complex testing work.
Integrated Service Management to the Rescue!
The solution for Customer included a RaTivo integration of Rational Quality Manager (RQM) and Tivoli Provisioning Manager (TPM) to allow automatic provision of test machines with the required test configuration, saving Customer manual work and time from request to provision. Additionally, Customer applied Rational Test Lab Manager and Tivoli Application Discovery and Dependency Manager (TADDM) to discover available test lab machines and display the list in RQM, saving Customer test time as all the information is displayed one tool.
All’s Well that Ends Well
You can’t argue with these results. Customer directly benefited from Integrated Service Management by:
Need to See It to Believe It? Get in on the Action at Innovate 2010.
Visit these Pedestals showcasing Integrated Service Management at Innovate 2010, June 6-10, 2010.
Furthermore, you can attend sessions in the Integrated Service Management track that reveal how to:
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse deployment software process test scott jamie virutalization development service bala products cost john services risk smarter control thomas lifecycle rsdc tivoli hebner integrated rational rajaraman cloud innovate wiegand management 3,006 Visits
Learn all about the latest strategies and smarter software for design and development innovation through next generation service delivery from the Integrated Service Management track at Innovate 2010, June 6-10. The Integrated Service Management track at Innovate is a continuation of the discussion and training of the Software Delivery Lifecycle Management stream at Pulse 2010, which showcased how clients, IBM and IBM Business Partners use software delivery lifecycle management solutions to help realize greater value from software investments and optimize business outcomes at reduced cost and risk.
The Integrated Service Management track kickoff will be hosted by Jamie Thomas, Vice President of Tivoli Strategy and Development, formerly of worldwide development, client support and product management for the Rational software brand. Jamie will be joined by Bala Rajaraman, Distinguished Engineer, IBM Software, Tivoli and John Wiegand, Distinguished Engineer, Rational Analysis, Design and Construction.
At Innovate 2010, IBM clients and partners will learn innovative approaches to optimizing the service lifecycle, driving better efficiencies and lowering their TCO. Attendees of the Integrated Service Management track will also learn how to leverage the existing tight integrations with Rational solutions. Specifically, clients can find out how to:
Kathleen Holm 2700009BHX KHOLM@US.IBM.COM Tags:  rational service-management design-and-delivery tivoli 1,881 Visits
As the world becomes more intelligent, instrumented and interconnected, designing and delivering the systems and application software for innovative new products and services becomes more and more complex.
For example, today’s cars contain a 100 million lines of code that are connected to the dealer, to a smart traffic system, to an insurance provider, and to a smartphone, which alone could run 100,000s of new applications.
The complexity of these systems of systems has exploded overnight as every single service and interaction between the multiple systems needs to be managed, monitored, and maintained across the entire service lifecycle.
Current models of design, development, operations, and deployment do not scale and are not cost effective. In addition, there is a huge gap between design, delivery, and operations, inhibiting the efficient delivery of services.
Both development and operations see a number of challenges in their IT and product delivery organizations:
Integrated Service Management—which includes Rational and
Integrated platform. Improve the speed of cross-domain tasks, such as closed loop resolution on problem fixes, and resolutions resulting in an average of 80% reduction in downtime and lost revenue. IBM Rational Team Concert™ and IBM Tivoli Service Request Manager unifies the view of incident tracking and defect management, while IBM Rational Performance Tester and IBM Tivoli Composite Application Manager together pinpoint root causes.
Lifecycle process automation. Accelerate the development, test, and deployment cycles; reduce operational risk; and improve audit posture. Rational Asset Manager catalogs templates and deployment reference architectures tailored by industry, which invoke the build-test-deploy workflows resulting in greater consistency, predictability, and faster time to market. IBM Rational Build Forge®, IBM Rational Automation Framework for WebSphere®, and IBM Tivoli Provisioning Manager provide an automated test and deployment workflow reusable across application and data center provisioning environments significantly reducing the manual effort in test and build set up and tear down.
Attend Innovate2010 and to learn more about Integrated Service Management for Design and Delivery. Register today.
Kathleen Holm 2700009BHX KHOLM@US.IBM.COM Tags:  software pulse tips ibm pulse2010 travel smarter-systems rational ibmpulse tivoli service-management 1,487 Visits
In response to: Travel tips for Pulse 2010Thanks for the travel tips, Tiffany! I packed my umbrella and am looking forward to seeing you at Pulse tomorrow.
Kathleen Holm 2700009BHX KHOLM@US.IBM.COM Tags:  conference discussion linkedin service-management pulse2010 event systems sustainability management questions green infrastructure gore environment ibmpulse dynamic-infrastructure tivoli smarter-planet social-media pulse rational 1,694 Visits
In response to: The "Big" Questions at Pulse: Building a Smarter PlanetGreat blog. I share your desire to engage in conversations about the 'big questions' in order to find common ground and ways we can work together to improve the quality of life for future generations.
Kathleen Holm 2700009BHX KHOLM@US.IBM.COM Tags:  pulse_2010 tivoli rational service_management 1,169 Visits
Brian Bryson is the lead for Pulse 2010 track, Quality Management for Applications & Services. I talked with him to find out what kind of proposals he is hoping to see and I’ve included his comments below.
Any type of content that addresses the federation or unification of development and operations teams would be great. We want to hear about what organizations have done to bridge the gap between these teams.
We believe there are great gains to be had in better aligning development, testing and operations i.e. better quality and faster delivery of new products and services, faster problem resolution and improved business flexibility. We’re interested in presentations that talk about:
This is the first time Rational has had significant presence at Pulse, so we’re looking for a broad array of development topics—case studies, tips and tricks, process and strategy, and overview presentations—that will help operations professionals better understand and appreciate the challenges of software and service development. This kind of understanding will help create tighter integration across teams which will result in faster repair and replacement cycles, higher quality services, and faster delivery time.
Re: Who are good candidates for submitting abstracts?
We are looking for a good mixture of customer presentations. That’s our number one priority. The customers are living with and addressing the daily challenges of service delivery and upkeep and we would like to hear how they have tackled those challenges.
Business partners also are great candidates. They are out there working with the tools and forming the bridge between IBM and the customer. They have a great depth of experience and a unique perspective. We would like to hear more about the challenges they have addressed.
We would also like to hear from the developers behind the tools. This is a great opportunity to connect the customers with the people building the tools to share information and ideas that will help make the tools better.
Re: What makes a good presentation
What I think makes a great proposal is being able to say up front, “At the end of this presentation, the audience will walk away knowing this.”
A gold star presentation tells the before and after--here was our situation, here’s what didn’t work, here’s what we did, here are the measured net results. It wraps the story up with quantifiable proof i.e. it took two weeks less to produce a patch fix, or the cycle time for new applications was reduced by 20%.
A short, well structured presentation with a clearly stated purpose or exit criteria is what we’re looking for.
Re: Benefits of submitting an abstract for Pulse
Just being present in community of practitioners-- developers, partners, clients, people using the tools—is a huge benefit. Speaking invites collaboration. When you present, you get a seat at the table. It improves your stature in the community and you get feedback from your peers, industry experts and the developers behind the tools—and, as you all know, it never hurts to have the Email address for the guy who developed the tool you are using!
Click here to submit your proposal and plan to join us at Pulse 2010.
Matt Holitza is managing the Pulse 2010 track--Change Management for Applications and Services. I talked with him about the kinds of proposals he would like to see and have included his comments below.
What are some hot topics in the area of Change Management for Applications and Services?
We’re looking for presentations that show how consolidation of change management across development and operations can allow teams in both organizations to collaborate together to rapidly produce high quality products and services.
We’d also like to see stories about solutions that improve automation of application deployment to help support more rapid, less error-prone delivery of new applications.
In addition, we hope to include presentations that provide insights about application and service development. The Pulse audience will be primarily made up of operations professionals. The more we can educate and share information about development best practices, the easier it will be to build bridges with operations. We would like to see Pulse attendees go home and talk about how to improve alignment across development, test and operations to simplify the deployment of high-quality products, applications and services.
What are the benefits of speaking at Pulse?
The benefits of speaking at Pulse are many. Sharing information with your peers is invaluable—not only will you enhance your profile with your fellow practitioners; you will also gain insights about changes processes and solutions that will help you more effectively react to customer needs and deliver better quality software. In addition, you will hear first hand how automation can help you improve the efficiency of team and speed time to market. You will also receive a full conference pass ($1,995 value).
Who would make a good candidate?
We hope to hear from customers, partners, product managers, IBM Global Business Services, distinguished engineers, and anyone with cross product implementation stories. Presentations with documented benefits resonate well with our attendees.
What kinds of products will be featured?
Some of the product pairings that will be highlighted in the Change Management for Applications and Services track include:
How can I learn more?
Visit the Pulse 2010 Call for Papers page to learn more about proposal requirements and how to submit your proposal.
Tiffany Winman 12000065XB email@example.com Tags:  test rsc rational zollar dynamic-infrastructure twitter itcam ccmdb rpt deployments tsrm ram application-development service-management cloud-computing florida rsdc tivoli it rsc2009 cloud 2,122 Visits
Two great IBM
conferences were held in
You can follow much of the online excitement of the conference via RSC2009 on Twitter and a Twitter search on #rsc2009. I'm really looking forward to the great software development reality TV drama series I mentioned on a previous blog.
General Manager sessions
Al Zollar, General Manager of IBM Tivoli Software, will participate in three executive sessions:
Software Lifecycle Track Presentation
“Enhancing The Application Life Cycle with Tivoli Composite Application Manger (ITCAM)”-- Todd Kindsfather
Abstract: Discover how IBM Rational and
“Bridging the chasm between build, deployment and production”--Rich Johnston
Abstract: Today’s IT departments have more systems to manage, more locations to support and more mission-critical applications to build, deploy and maintain than ever before. In many organizations, the processes employed to move applications from build, to deploy, to production phase can be manual, time-consuming and error-prone. The data, tools, and workflows are not well integrated or automated resulting in inefficient processes which inevitably lead to slower time to market, long resolution cycles and even loss of revenue. This session offers a chance for attendees to discuss issues, challenges and solutions for bridging development and IT operations across different aspects of the application and service lifecycle.
Service Management pedestals
Abstract: The inability to quickly identify application performance bottlenecks can lead to system downtime and unnecessary cycles spent firefighting defects. See how ITCAM can provide monitoring data from operations needed to better understand performance characteristics prior to relase and speed correction of defects.
Ped 2: "Integrating the Service Management Lifecycle across Development & Operations: Optimize Application Performance in Production"--Todd Kindsfather
Abstract: Integration across application development and configuration management tools is critical for complete component life-cycle managmenet. With a Tivoli/Rational integrated solution, customers can experience total application management from development to deploymentt to operation.
For those who can’t
attend the conference in
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  websphere cloudburst cloud-computing service-management tivoli rational ibmimpact impact09 1,641 Visits
The IBM Impact 2009 conference wrapped up last week and was a huge success. It has set the bar for all future IBM and IT events yet to come! While lots of great events and activities took place at the conference, of notable attention was the use of social media around the conference. See the Impact communities page for a list of social media tools such as blogs, Twitter, Flickr, widgets used.
James Taylor and Andy Piper won the Impact social media game for being the most active in the social media environments.
The Impact team displayed Twitter conversation on the #ibmimpact hashtag in various places throughout the event and the tag made it into the top Twitter trends on Day 1 of the conference.
Social bookmarks tagged with impact09: This list of bookmarks gives a good sense of what the public was talking about at Impact. Use these instructions to add your own favorite bookmarks to the list. Just make sure to tag your bookmark with "impact09".
Also, Mary Hall provides a summary of key IBM Business Partner activities at the event.
As a Tivoli-er, I was keen on following the Service Management conversations around IBM Impact.
WebSphere CloudBurst Appliance
A big focus was on the WebSphere Cloudburst Appliance, a new IBM SOA appliance for deploying and managing SOA in a private cloud. It integrates with Tivoli data center management software and Rational development tools. It also ensures security of data and environments via an encrypted vault concept.
Al Zollar on Service Management, SOA, and a Smarter Planet
I really enjoyed watching the tweets during Day 2 of the conference when the Twitter crowd gave Al Zollar, General Manager of IBM Tivoli Software, a warm welcome during his keynote on Service Management, SOA, and a Smarter Planet. A few of the tweets included:
Fabian Marquez: "Al Zollar from Tivoli did a great job explaining Dynamic Infrastructure and Service Management."
James Governor: "Al Zollar from Tivoli talking about Vertical industry service management ie new IBM Service Management Solution for Healthcare."
Matthew Perrins: "Al Zollar is looking cool !! And got the crowd back already."
Al will be giving an encore of his talk as he keynotes at the Pulse Comes to You Event on May 19 in New York. Pulse Comes to You (PCTY) is a worldwide tour. Check the PCTY Website for a free event near you.
Globe with SO@titude at Impact 2009--by Andy Piper
Tiffany Winman 12000065XB email@example.com Tags:  reality service-management ibm security tv software rsc2009 development rsc conference rational 1,857 Visits
Personally, I never really got hooked on American Idol, but next month IBM is releasing a Software Development reality TV series at the 2009 Rational Software Conference that I'd love to watch! Yup, I'm a nerd. :) This stuff fascinates me. I'm looking forward to the drama, laughs and intrigue. Get an overview of the new reality TV series and view a trailer with the videos below:
Overview: IBM Rational's Walker Royce discusses the Reality TV series as he fills you in on some of what you can expect to see at RSC 2009.
Reality show teaser: "As Real as it Gets" software reality show teaser
Commentary: Steve Robinson, IBM Rational VP
Register for RSC 2009 by April 30, 2009 to take $300 off registration
Also congratulations to Rational for making the finalist list for SC Magazine Awards in the following two categories: