After a pretty rockin' concert from Maroon 5 (who are better than Maroon 4!), it was time for the last day of general session keynotes.
As a reminder, all the general session keynotes (and a ton more) can be found on the Livestream site.
Another one of my livestream videos has been posted. This video is me talking with CTO of Industrial Sector Dr Naguib Attia about service management and Industrial sector.
I will also point you to the IBM Pulse 2012 press kit that has some great client success stories and exciting new announcements.
Now, onto the general sessions.
The intro video from IBM Research (@IBMResearch).
The video, which you really need to watch on the Livestream, showcases our "5 in 5" (five technology innovations that will occur in the next five years).
- Energy: People power will come to life
- Security: You will never need a password again
- Mind reading: no longer science fiction
- Mobile: The digital divide will cease to exist
- Analytics: Junk mail will become priority mail
Today's keynote are about the future of innovation (and BTW, Visibility. Control. Automation (VCA)™ provides that innovation).
First to the stage was Erich Clementi (Sr. Vice President, IBM Global Technology Services) to talk about service aggregation.
Smarter Computing is offering new opportunities that will impact the infrastructure due to the unprecedented scale in everything and the way consumability (everything everywhere every time) is changing how IT needs to respond and react.
The boundaries of IT are changing, the infrastructure is changing. Anywhere. Anytime and any device is the new reality.
Erich remarked that the industrializatin of IT supported services (think Ford assembly line) will open up new options in sourcing services. This will reinvent all sorts of services born on the cloud to be more complex and with richer options.
The hybrid cloud will be critical because customers are going to run workloads where it meets the best fit. So these hybrid clouds need to be interconnected, integrated, seamless, secure, auditable and dependable.
This is changing the role of the CIO.
There was an interesting comment Erich made that James Governor (@monkchips) and I were talking about on Twitter. "We are confronted by the infrastructures our clients have, not the ones we wish they have." James responded (and I tend to agree), "make them change. the status quo is not acceptable."
Erich showed how CAPEX utilization is actually a minor benefit of going to the cloud whereas things like the standardization from being on the cloud provide the greater value to customers and it's in OPEX where the bigger savings come in.
There is an existing world that will need to be re-factored and re-thought out to get to the cloud.
Erich left the audience with three interesting thoughts:
- Cloud is easy for consumption, but it requires a different delivery model
- Changes in the role of IT will allow them to get closer to the business
- you need a partner that gives you the choice and will get you there (like IBM)
Helene Armitage (GM of IBM System Software and Systems Growth) was next to present on innovations and Smarter Computing.
(I worked with Helene when she was in charge of AIX development it was her leadership with AIX, in my opinion, that helped get us back in the game in the early 00's with pSeries).
Helene did a very nice transition from Erich's keynote to talk about how these are the systems that are powering the things Erich discussed previously.
Consumer behavior is what is driving what happens in the IT data center and influencing hardware design. Consumers are creating data that is being captured and driven and running in the back-end systems in these data centers.
We need to evolve what is there today, but the rate and pace of change will continue to grow and the requirements for hardware will be driven by consumers. Where the consumers go, the IT department has to follow.
Smarter Computing systems are designed for data, delivered in the cloud and tuned to task. Helene used a good healthcare example. The data explosion in general, let alone healthcare (which Manoj will discuss), is phenomenal.
Everything is instrumented and capturing data. Data growth will be at 50x by 2020. An estimated 80% of the world's population will have a mobile device in the coming years.
The social implications of this data explosion will affect how hardware requirements are written. Enterprise systems with performance, scalability, reliability and availability will be critical.
Flexible systems to manage the data and remain secure will be important (and Helene gave a mention of RAS in this instance).
Helene also left the audience with three things (it's a day for lists):
- The "consumerization" of IT
- Data without limits
- Partners who can do this (like IBM)
Helene handed the stage to Manoj Saxena (GM of IBM Watson, @manojsaxena).
(I call IBM Watson "he," though I was corrected on Twitter and IBM Watson could very well be "she")
Jeopardy was not the end, it was just the beginning of putting IBM Watson to work.
IBM Watson is currently focused on Healthcare (and now) Financial Services Sector jobs and is a key enabler for Smarter Planet and the new problem of data explosion.
Consider that 90% of data was generated over the past 2 years. 80% is unstructured and only 20% of it is used by traditional systems.
Those companies that can effectively use this "Big Data" are more successful.
Manoj is breaking down how IBM Watson does its magic. It not only reads Big Data, it understands it. IBM Watson is a filter, that's what makes it so good
Healthcare is a great place to start with IBM Watson because of the data explosion. Doctors can not keep up with this explosion and as a result, 1 in 5 diagnosis in the US are incorrect.
Between 44,000 - 98,000 people die every year because of being misdiagnosised, so it is crucial to get this right. (another sobering thought about how what we do impacts lives).
1 in 4 people will die of cancer and 20-44% of errors occure in the first diagnosis. So better diagnosis and treatment is far more complex than Jeopardy answers, but IBM Watson is learning about what it needs to do.
IBM Watson is going after cancer as a medical assistant. It's being packaged with "adviser cartridges" for different areas of different industries and will be in the cloud (public, private or hybrid - whatever works for the customer).
IBM Watson is about selling business outcomes.
The keynote sessions concluded with Grady Booch (IBM Fellow) interviewing The Woz.
Better than Frost/Nixon if you ask me! Here are some of the highlights (and it's all on the Livestream).
- >Woz talked about how he built floppy drive support for the Apple so he could get to go to Las Vegas (and did it in two weeks!)
- His proudest moment in his life was when he graduated (and education was a running theme).
- Think out new answers that are better and not just taking what is already out there.
- Woz offered HP the personal computer five times. They turned it down. (and they woulda done it wrong he says)
- Woz thought everyone would become a programmer. But apps changed that (like spreadsheet).
- VisiCalc on the Apple ][ changed the world. The first "killer app."
- The differentiator in the Mac (over the PC) was in the software.
- Linking personal relationships to the work people are doing spawns innovation. Give workers more meaning in their work and that will spawn innovation and make them productive.
- His pre-Apple routine was: work at HP making calculators, go home. Watch Star Trek. Work on personal projects.
- Woz delivered a working prototype of Breakout to Atari in 4 days!
- Woz and Steve Jobs used a Blue Box to phone the Pope (something I was telling @mhuntalas about yesterday)
- Woz believes the brain is computable (which he didn't in prior years).
- Woz was expecting programming to be taught in the schools. They taught typing instead.
- Woz says we might stumble upon consciousness in computing, much like created brain inadvertently through Internet.
- The Woz Bucket List: Ayers Rock, Tasmania and to get 750,000 on Gameboy Tetris.
- Every week in the Homebrew Computing club, the world was changed forever (and that was in the 70's).
- The iPhone has human senses like sight, speech, hearing and touch. And one we don't have (GPS).
- Answer engines. Not search engines will be important in the future.
- Woz recognizes the importance of marketing as key to Apple's success (and watching IBM's use of it back in the day he said was impressive).
- Advice on business: be a marketing driven company. Innovation needs to go from the top all the way down.
That wraps up another year of Pulse! Can't wait to see y'all next year in 2013!
Additional Related Links:
- Pulse Home Page (includes our LiveStream feed)
- Pulse Conversations
- Pulse Press Kit
- Livestream videos from Pulse (Pulse folder)
- Tivoli User Group (TUG)
- Twitter: our core hashtag is #ibmpulse and you can also follow us on @servicemgmt, @ibmtivoli, @ibmpulse, @assetmgmt, @ibmsecurity, @ibmstorage and @ibmcloud
- Blogs: Service Management, Asset Management, Pulse, Storage, IBM Software