Cloud & Service Management blog
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  planet ibm integrated software security smarter cloud storage illustrated steven wright tivoli computing service asset+management enterprise it explanation management 2 Comments 6,949 Visits
What is IBM Tivoli Software? We know you want the short version. Steven Wright of Tivoli Software breaks it all down for us in less than 7 minutes on a white grease board. Check it out while you have your morning coffee, afternoon tea, or while you get your miles in on the treadmill or trail with your smart phone. Then visit ibm.com/software/tivoli for more details on how IBM Tivoli Software can help you run a smarter business.
‘Despicable Me’ Producer Thanks IBM for Smarter IT that Saved Space, Power, While Meeting Intense Requirements for Making the Film
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  idataplex illumination ibm center door heat it hollywood carell smarter media entertainment rear despicable exchanger data serviware steve me 3,019 Visits
Hollywood's Latest 3-D Animation Film 'Despicable Me' Advances Smarter Movie Production With IBM
See the full press release
Illumination tapped IBM and its Paris-based Business Partner Serviware to build a server farm based on IBM's iDataPlex system. With this system's efficient design and flexible configuration, the company was able to meet the intense computing requirements for the film and save room by doubling the number of systems that can run in a single IBM rack. The entire space used to house the data center amounted to four parking spots in the garage of the production facility, about half of what had initially been allotted. The studio's iDataPlex solution included IBM's innovative Rear Door Heat eXchanger, a water-cooled door that allows the system to run with no air conditioning required, saving up to 40% of the power used in typical server configurations. Overall, the installation included 6,500 processor cores.
Chris Meledandri, Producer of "Despicable Me" and founder of Illumination Entertainment:
"Thanks to the capacity of IBM's rendering technology and the skills of our artists, we were able to bring our creative vision to life through the completion of a wonderfully entertaining film and build the foundation for a large pipeline of projects in development."
Steve Canepa, General Manager, IBM Media & Entertainment industry:
"IBM is delighted to work with Illumination Entertainment on this exciting project to advance digital film-making production," said "The combination of our film industry expertise and powerful, flexible and cost-effective technology solutions is helping to accelerate the adoption of new digital technologies like 3-D into the creative process of film making."
Illumination Entertainment's film "Despicable Me," is being released by Universal Studios July 9.
Visit "Despicable Me" at Facebook at http://www.facebook.com/DespicableMe.
For more information on IBM, visit www.ibm.com/media
Tiffany Winman 12000065XB email@example.com Tags:  availiability process service service-providers asset governance management ibm soa green security itil eam performance financial it service-management 2,474 Visits
Welcome to the IBM Service Management blog. A variety of authors who represent different parts of IBM will discuss a range of Service Management topics such as service availability and performance, green IT, IT asset and financial management, IT governance, service delivery and process, storage management, SOA management, enterprise asset management, and service assurance for service providers.
We'll discuss industry trends and happenings, analyst
perspectives, new product and solution announcements, support and services
offerings, upcoming events, helpful resources, and heroes in the broader IBM
Service Management network. This blog provides multi-directional communication
with the public, and we encourage and look forward to your feedback, thoughts,
and questions. For extended sharing, check out our new IBM Service Management community.
I'm Tiffany Winman, the IBM Service Management community and social media program manager, and my blog topics tend to focus on communities, people, companies, heroes, and stories in the broader Service Management and Tivoli "ecosystem" and the use of innovative social technologies to facilitate online social networking and collaboration. When I'm not blogging on group blogs such as Service Management, Tivoli, Pulse, and Web 2.0 Goes to Work, you can join me in riveting conversation ;) on my individual blog.
Let us know if you have any questions or we can assist in any way.
Yuri Konwar 270004R7NW firstname.lastname@example.org Tags:  ibm-solutions himss smarter-healthcare infrastructures it vegas heathcare datacenters 1,466 Visits
Join IBM at HIMSS 2012!
Do not miss the Healthcare Information and Management Systems Society (HIMSS) event, being held in Las Vegas February 20th-24th, 2012.
HIMSS 2012 is the largest healthcare IT conference in the world and the annual show this year in Las Vegas will once again have a strong presence from IBM highlighting our commitment to healthcare.
Service Management solutions from IBM for healthcare provide the visibility, control and automation that can help healthcare organizations build sustainable systems, and collaborate across the organization to improve care and outcomes. At HIMSS, IBM will be featuring the latest technology initiatives where Smarter Physical Infrastructures will offer healthcare providers new insights into how their buildings can impact the bottom line, improve clinical efficiency and increase patient satisfaction.
In focus will be IBM Intelligent Building Management and how it applies specifically to hospitals and hospital systems. Participating in two pedestals as part of the twelve pedestal IBM booth in the HIMSS 2012 Exposition Center, the IBM Intelligent Building Management for Hospitals discussion and demonstration will show customers how they can leverage their building management systems and the real-time monitoring of environmental data to improve their operations overall. The solution provides many capabilities and pre-integrated tools in an offering that allows hospitals to immediately see results from the start of the implementation process.
Stop by the IBM booth at HIMSS this year and take a look at how improving your building IQ will improve your hospital’s bottom line. You will get a chance to know more about IBM’s innovative solutions for healthcare by talking to Derek Botti, IBM Tivoli Architect, who will be present at the booth during the event
We look forward to seeing you at HIMSS 2012!
Kathleen Holm 2700009BHX KHOLM@US.IBM.COM Tags:  service-management bladecenter capabilities dynamic-infrastructure green development cloudburst features vmware automation tivoli ibmcloud storage overview cloud-computing private it smarter-planet virtualization cloud data-center 2,328 Visits
Tiffany Winman 12000065XB email@example.com Tags:  test rsc rational zollar dynamic-infrastructure twitter ccmdb itcam rpt deployments tsrm ram application-development service-management cloud-computing florida rsdc tivoli it cloud rsc2009 2,444 Visits
Two great IBM
conferences were held in
You can follow much of the online excitement of the conference via RSC2009 on Twitter and a Twitter search on #rsc2009. I'm really looking forward to the great software development reality TV drama series I mentioned on a previous blog.
General Manager sessions
Al Zollar, General Manager of IBM Tivoli Software, will participate in three executive sessions:
Software Lifecycle Track Presentation
“Enhancing The Application Life Cycle with Tivoli Composite Application Manger (ITCAM)”-- Todd Kindsfather
Abstract: Discover how IBM Rational and
“Bridging the chasm between build, deployment and production”--Rich Johnston
Abstract: Today’s IT departments have more systems to manage, more locations to support and more mission-critical applications to build, deploy and maintain than ever before. In many organizations, the processes employed to move applications from build, to deploy, to production phase can be manual, time-consuming and error-prone. The data, tools, and workflows are not well integrated or automated resulting in inefficient processes which inevitably lead to slower time to market, long resolution cycles and even loss of revenue. This session offers a chance for attendees to discuss issues, challenges and solutions for bridging development and IT operations across different aspects of the application and service lifecycle.
Service Management pedestals
Abstract: The inability to quickly identify application performance bottlenecks can lead to system downtime and unnecessary cycles spent firefighting defects. See how ITCAM can provide monitoring data from operations needed to better understand performance characteristics prior to relase and speed correction of defects.
Ped 2: "Integrating the Service Management Lifecycle across Development & Operations: Optimize Application Performance in Production"--Todd Kindsfather
Abstract: Integration across application development and configuration management tools is critical for complete component life-cycle managmenet. With a Tivoli/Rational integrated solution, customers can experience total application management from development to deploymentt to operation.
For those who can’t
attend the conference in
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  twitt dynamic-infrastructure application monitoring configuration access governance software infrastructure cloud identity green management risk itil soa sso conference security compliance automation data service-management impact it social-media 3,468 Visits
This week IBM kicked off the Impact conference from May 3 - 8 in
Two key announcements:
Social media: Live buzz, broadcasting, and games
Twitter is filled with excitement on the conference. Follow @smartsoa and @sandycarter and use the #ibmimpact tag to track all the great activity. You can also follow broadcasting of the keynote and some of our most popular sessions.
The Impact conference is using social media in some of the most creative ways I’ve seen at IBM yet! They have a cool social media game where you can earn points for participating in Twitter, blogs, videos, etc. Hmm, I wonder how many points I can earn? Check out these links to learn more:
IBM Service Management activities at Impact
IBM Service Management is a big theme at the conference since Smart SOA makes business processes easy to change, but those changes create the demand for a Dynamic Infrastructure to be adaptive and support those business processes. IBM Service Management anticipates how business processes shift their pressures on the infrastructure, enabling the infrastructure to adapt quickly while enabling smart choices for a smarter world.
As Robert LeBlanc said at Pulse 2008, you can have Service Management without SOA, but you can’t have SOA without Service Management. Al Zollar, IBM General Manager of Tivoli Software, will give a keynote on May 5 during the Impact general session, discussing how a smarter planet requires a dynamic infrastructure based on IBM Service Management capabilities. Expect to hear announcements on
IBM Service Management has the following activities at Impact:
18 IBM Service Management experts and executives will be available for one-on-one meetings with clients.
Smart SOA Service Management in the
Two pedestals in the Expo:
-Service Management (ITCAM for Transactions | OMEGAMON XE for Messaging, TBSM | ITCAM for SOA Platform, TUAM, ITCAM for WebSphere)
-Security Management (TSPM/TFIM)
Service Management speaking sessions include:
TSM - Managing the Virtual
Rob Goodling, IBM
Venetian - Murano 3305
TSM - SOA Management on IBM System z®,
Divyesh Vaidya, IBM
Venetian - Murano 3203
BIA - The Last Mile to SOA Success: Service Management,
Casey Plunkett, IBM
Venetian - Galileo 1003
BID - Transforming Your Business Through BPM - Four Primary Use-Cases ,
Janelle Hill, Gartner, Inc , Kramer Reeves, IBM
Venetian - Galileo 904
TMC - Managing your IBM WebSphere MQ and IBM WebSphere Message Broker Environment
Jim Palistrant, IBM
Venetian - Delfino 4105
TSM - Lab: Monitoring Transactions in SOA Infrastructure,
Pradeep Nambiar, IBM, Jim Palistrant, IBM
Venetian - Marcello 4403
TMC - Meet the Experts and Demo for WebSphere MQ and Message Broker management
Divyesh Vaidya, IBM
Venetian - Tech Zone – Messaging
TSM - Manage your SOA Environment with IBM Tivoli
Todd Kindsfather, IBM and Jim Palistrant, IBM
Venetian - Palazzo D
BIS - Extending SOA Principles to the Infrastructure for Greater Flexibility and Cost Effectiveness
Kristin Hansen, IBM and Bruce Otte, IBM
Venetian - Galileo 907
BIS - Creating Secure and Compliant SOA Environments
Casey Plunkett, IBM and
Venetian - Galileo 906
TSM - Service Automation: Key To Exploiting and Managing the Virtual
Robin Hernandez, IBM
Venetian - Palazzo C
TSM - Managing the Virtual
Rob Goodling, IBM
Venetian - Palazzo D
TSM - Security Policy Management with WSRR, DataPower & Tivoli Security Policy Manager
Sridhar Muppidi, IBM and
Venetian - Murano 3203
BID - Dynamic Infrastructure Made Smarter with Business Event Processing and Business Service Management
Tina Groves, IBM and James D. Moore III, IBM
Venetian - Galileo 904
Tiffany Winman 12000065XB email@example.com Tags:  service-management cloud risk access application infras management governance asset-management monitoring green software pci security automation information-infrastructur... storage identity pulse itil it compliance dynamic-infrastructure 3 Comments 5,577 Visits
When IBM first kicked off the Dynamic Infrastructure announcement at Pulse 2009 conference, we heard some rumblings on whether Dynamic Infrastructure was just another executive buzzword or if there was real meat behind "the concept."