It’s the 3 big ideas to build a smarter planet for smart and sustainable living:
the world’s systems
2. Interconnect them
IBM’s Tivoli® Software places IBM in a unique position to help the clients provide smarter solutions and the expertise needed to design, build and manage a infrastructure that enables them to improve service, reduce cost and manage risk.
Not long ago, while surfing through our case study database, I stumbled upon a Tivoli success story that caught my attention and I’m happy to share the same with our readers here. “Schweizerische Bundesbahnen (SBB) Leverages rail system and network transparency to keep trains on schedule”. Wow, the title looked so fascinating to me and that might be because I’ve had many not-so-good-train-experiences, delay in arrival or departure and the likes (which I always dislike).
Schweizerische Bundesbahnen (SBB), or Swiss Federal Railways, is Switzerland’s leading transportation company. SBB transports over 800,000 passengers and more than 220,000 tons of cargo each day, maintains 3,011 kilometers of track that connects more than 800 rail stations and also a large construction organization that engages in roughly 5,000 construction programs each year. However, due to inefficient monitoring systems, a one day system problem in 2005 had stranded nearly 200,000 passengers, costing almost US$5 million. Hence, SBB was looking for a more aggressive service management strategy to prevent future events of this type and operate 9000 trains a day without any hassles.
Interestingly, IBM does have a solution for these kinds of needs. IBM Tivoli® Netcool™ monitors status of IT and physical assets - including switches and sensors - throughout the Client’s network. The automated diagnostics and alert systems reduce the likelihood of future outages. And, SBB, along with Alcatel-Lucent, apparently, developed a service management solution using IBM technology (Tivoli Network Manager Entry Edition, Tivoli Business Service Manager, Tivoli Netcool/Impact, Tivoli Monitoring, Tivoli Netcool/OMNIbus) to provide a comprehensive view of the overall infrastructure.
So what makes it a Smarter Rail?1. Delivers customizable user interfaces that increase network transparency, and helps support staff to be better informed about infrastructure health.
2. Leverages proactive management and automated alert systems to recognize and repair more than 50 percent of issues before they can impact operations.
3. Increases the availability of SBB’s train network by approximately 2,000 minutes per month - therefore saving approximately US$2.3 million each year.
Martin Schaeren, Head of BU Service Management, Swiss Federal Railways (SBB), is all praise for IBM, “Trying to manage 3,000 kilometers of track is a particularly daunting task. But, by leveraging our new IBM solution, we’re able to see our entire infrastructure clearly and respond to problems before they can affect our operations.”
Well, a commendable success story indeed. We, the IBMers, sincerely, wish that all the railway systems of our world become ‘smarter’, sooner than later. What say?