Cloud & Service Management blog
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  o'connor running texan ibm-cloud texas data ibmcloud cloudburst doug summer cloud-burst chris cloud-computing dynamic-infrastructure webcast cloud center service+management brown workloads don service-management dynamic dynamic-infrastruc thomas 3,011 Visits
It's been said that the only difference between a native Texan and an adopted Texan is who complains more about the crazy, long hot summers. For those of you who know neither, believe me when I tell you the natives complain a lot more. The adoptees relish it.
A lifelong Texan and passionate runner, my idea of good weather is not based on how hot and sunny it is outside. I prefer a temperature just shy of 50 degrees with plenty of cloud coverage, and even a little rain is welcome. As my skin sizzled under the 97 degree sky yesterday, I was thinking about IBM CloudBurst and wishing I could order up my own personal cloud . . . maybe someday IBM will invent that!
For now, I remain very impressed with the cloud that IBM does offer today. You will be too, if you attend the June 25 webcast, A Breakthrough in Service Delivery for Data Center Workloads hosted by Doug Brown, Chris O’Connor and Don Thomas.
In the mean time, here are some of the features and benefits you can expect when you introduce IBM CloudBurst in your enterprise with the dynamic infrastructure of IBM Service Management.
Faster time to value: Delivered on site as a prepackaged and self-contained service delivery platform for cloud computing... virtualization included!
Flexibility: Scalable platform allows you to deploy now and easily scale as business needs change. Ease of use: Self service portal for rapid access to cloud delivery
Simplified systems administration: Integrated systems management of both physical and virtual workloads - through a single interface to blade servers, storage and networking
Superior reliability: Keeps your virtualized infrastructure up and running - with multiple layers of redundancy built into the hardware platform resulting in no single point of failure.
Energy efficiency: Designed from the ground up to dramatically improve power utilization and reduce energy costs. Integrated power management to help you plan, predict, monitor and actively manage power consumption of your BladeCenter servers.
Visit IBM CloudBurst to learn more.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  planet ibm integrated software security smarter cloud storage illustrated steven wright tivoli computing service asset+management enterprise it explanation management 2 Comments 7,125 Visits
What is IBM Tivoli Software? We know you want the short version. Steven Wright of Tivoli Software breaks it all down for us in less than 7 minutes on a white grease board. Check it out while you have your morning coffee, afternoon tea, or while you get your miles in on the treadmill or trail with your smart phone. Then visit ibm.com/software/tivoli for more details on how IBM Tivoli Software can help you run a smarter business.
David Ojalvo 060001CNQC DAOJALVO@US.IBM.COM Tags:  cloudburst isdm manager. cloud power7 delivery management ibm integrated service 2,115 Visits
Last week, IBM announced an enhancement to our cloud portfolio that will deliver CloudBurst on POWER7-based hardware, as well as offering it as software that can run on currently installed IBM and non-IBM systems.
With CloudBurst, IBM is tying together the hardware, storage, networking, virtualization, and service management as an all-in-one package for enterprises to build a private cloud. This is significant because it removes the arduous manual processes that in-house IT departments often face when configuring and managing their cloud systems.
In the press release, IBM states that it estimates CloudBurst's automated configuring capabilities "can cut IT staff's labor in integrating systems, provisioning and managing storage up to 95 percent." That seems pretty impressive, when you consider that if I could cut 95% off of my work week, I'd be logged on for a total of two and a half hours.
At the heart of this new offering is the IBM Service Delivery Manager, a stand-alone integrated service management software bundle which automates the deployment, monitoring and management of a cloud solution on IBM or non-IBM hardware.
If you'd like to delve into the details behind these solutions, and understand how to decrease your costs and increase your efficiency with CloudBurst, you can contact your IBM sales rep and/or
Business Partner (Business Partner Locator Site).
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse deployment software process test scott jamie virutalization development service bala products cost john services risk smarter control thomas lifecycle rsdc tivoli hebner integrated rational rajaraman cloud innovate wiegand management 3,366 Visits
Learn all about the latest strategies and smarter software for design and development innovation through next generation service delivery from the Integrated Service Management track at Innovate 2010, June 6-10. The Integrated Service Management track at Innovate is a continuation of the discussion and training of the Software Delivery Lifecycle Management stream at Pulse 2010, which showcased how clients, IBM and IBM Business Partners use software delivery lifecycle management solutions to help realize greater value from software investments and optimize business outcomes at reduced cost and risk.
The Integrated Service Management track kickoff will be hosted by Jamie Thomas, Vice President of Tivoli Strategy and Development, formerly of worldwide development, client support and product management for the Rational software brand. Jamie will be joined by Bala Rajaraman, Distinguished Engineer, IBM Software, Tivoli and John Wiegand, Distinguished Engineer, Rational Analysis, Design and Construction.
At Innovate 2010, IBM clients and partners will learn innovative approaches to optimizing the service lifecycle, driving better efficiencies and lowering their TCO. Attendees of the Integrated Service Management track will also learn how to leverage the existing tight integrations with Rational solutions. Specifically, clients can find out how to:
David Ojalvo 060001CNQC DAOJALVO@US.IBM.COM Tags:  web storage infrastructure asset management smb cloud smarter endpoint 2,916 Visits
Just in case you weren't sold on IBM's commitment to better serve and team with smaller enterprises, here is some hard hitting evidence for you. IBM recently launched the Small and Midsized Business (SMB) web portal around Cloud & Smarter Infrastructure as a clear illustration of how the Tivoli, Maximo, TRIRIGA and Netcool solutions are geared for the SMB space across Cloud, Mobility, Asset Management and Storage.
Noah Kuttler 110000SVNJ email@example.com Tags:  cloud devops service-management innovate apm jazz storage edge 1 Comment 5,779 Visits
As I type this, so many of our customers, partners and my colleagues are in the "brutal" 88°F* weather learning more about storage and software & system innovation.
Since much of my focus is around product announcements, I wanted to point folks to the IBM Tivoli Storage Productivity Center V5.1 announcement that happened yesterday (Announcement Letter 212-189).
For content coming from the conference, a number of the marketing team are on the ground at Edge and tweeting. Be sure to follow Maria, Martha and Branavan (and of course, @ibmstorage) as well as the hashtag #ibmedge.
The Rational team have a number of exciting new announcements around Jazz and they will be talking quite a bit about mobile, cloud, industry solutions and a few other things including DevOps.
For us service management folks, DevOps translates into tangible benefits we can bring back to the business; like fewer errors and faster time to resolving errors if they do occur.
Of course, at Innovate there's a lot more to talk about with DevOps. Including the announcement from last week of IBM SmartCloud Application Performance Management 7.5 (Announcement Letter 212-143).
Along with IBM SmartCloud Control Desk and IBM SmartCloud Provisioning Manager (among others), it's about developers and testers having access to the same tools, data and information that operations uses and leveraging them to fix problems before they occur. And if problems do occur, the linkages with tools like Rational Application Developer and Rational Performance Tester allow the developers and testers to quickly resolve these issues as everyone and everything is connected.
As stated before, fewer errors and faster time to resolving errors if they do occur. This translates into using time to be productive and being innovative. Innovation is what provides value back to the business.
There's a good press release from yesterday, "IBM Expands Collaborative Software Development Solutions to Cloud, Mobile Technologies" that highlights some of the integrations and new solutions (including Application Performance Management).
The conference is being livestreamed (with video available right on the IBM Innovate home page) and be sure to follow the discussion on Twitter using the hashtag #ibminnovate and be sure to read the Invisible Thread blog for updates on what's happening on the floor.
* 88°F = 31°C.
Noah Kuttler 110000SVNJ firstname.lastname@example.org Tags:  cloud openstack smartcloud open-standards 2 Comments 12,863 Visits
Our General Manager, Dr. Danny Sabbah, framed cloud computing perfectly in his keynote address at Pulse 2012.
When you think of the levels of innovation you are required to give to the business, cloud is the right technology to do it.
Since the Cloud lives on the Internet, which is built upon the "bricks" of open standards, it should not surprise you that there is a drive to an ubiquitous Infrastructure as a Service (IaaS) open source cloud computing platform for public and private clouds.
In October 2011, my neighbors to the South at Rackspace founded the OpenStack Foundation.
Today, IBM is announcing that we will be joining the OpenStack Foundation as Platinum-level sponsors along with AT&T, Canonical, HP, Nebula, Rackspace, Red Hat and SUSE.
The OpenStack Foundation has a great blog post that covers what's happening today and what the next steps will be.
This is the start of a very exciting future for cloud computing and of course there will be more news coming from the OpenStack Foundation in the weeks to come at events like the OpenStack Design Summit & Conference in San Francisco on April 16-20 and IBM Impact in Las Vegas on April 29 - May 4.
To close out this post, I thought I'd embed the keynote mentioned above. Worth a watch if you haven't seen it since nobody explains the importance of cloud better than Danny.
Noah Kuttler 110000SVNJ email@example.com Tags:  workshop service-management simulator cloud pulse service-management-simula... 2,261 Visits
David has written about the Cloud Service Management Simulator Workshop in a previous blog and things are heating up as we get closer to Pulse.
In addition to the Sunday workshop we have a few extra seats left on Saturday for business partners and customers who wish to attend. If you are interested, please send an email to firstname.lastname@example.org. Both workshops (Saturday and Sunday) are from 2:00 pm - 5:00 pm.
And for more information, watch developerWorks' Scott Laningham interview Ivor MacFarlane on what to expect in the room.
Noah Kuttler 110000SVNJ email@example.com Tags:  cloud pulse2011 smarter-buildings pulse smarter-rail rtal ibmpulse 1 Comment 3,584 Visits
Today was a long, but fulfilling, day.
A bit different from yesterday, I spent the morning helping our customers register for industry round tables and then followed that up with showing customers the new Integrated Service Management Simulator Game in the Expo Center.
Tuesday, as you know, is when IBM makes product announcements and this Tuesday was no different.
Jamie Thomas talked about a number of announcements (including the ones below) in her portion of the general session (which can be found on the Livestream)
I would call your attention to the following two Announcement Letters that were released today:
This information is covered in the press release, "IBM Advances Cloud Computing with New Software" (which includes information on the beta for the advanced virtual deployment software.
The adoption of cloud and virtualization technologies by the market is increasing.
For these technologies to be meaningful to our customers, it is on us to ensure that we can provide the levels of Visibility, Control and Automation (TM) they require to match their Integrated Service Management best practice. (and that's just what we're doing)
Press Release Round Up
The press team put out some great articles that I'd also like to call your attention to:
Some great coverage of the successful client relationships we've built with our industry solutions. They are worth a read (especially the Cities one).
I'd also point you to the excellent blog post Christina wrote about Intelligent Metering Network Management
Speaking of Coverage
As a sequel to yesterday's general session visual note-taking adventure, I present to you my notes from day 2 (Flickr link:
What's Next For Noah?
Tomorrow, I'll be talking to Scott Laningham on the Livestream at 12:40pm PST about Integrated Service Management and then closing out the conference and staffing the Simulator Game in the Expo Center.
If you want, stop by and say hello. I'll show you the demo and can also talk to you about anything Integrated Service Management -related.
Or Simpsons trivia. I can do my pitch as Professor Frink if you like.
Either way :-P
Additional Related Links:
I spent the last few minutes trying to think of a clever title that had some sort of cloud pun in it...then realized that it's like booking an opening act for Frank Sinatra.
You don't need it. Cut to the headliner and go for it. So here goes:
If you are a communications service provider (CSP), you are going to want to check out the latest solution to come out of our Cloud Computing group.
IBM Enables Communications Service Providers To Capture New Cloud Services Market Opportunity (press release) talks about the new solution that helps our customers address public cloud services.
What I love about this solution, and I'm going to quote from the press release, "...quickly and cost-effectively enable hundreds or even thousands of new services and use an integrated cloud service management platform to create, deliver and manage those services."
This is another real-world (purchasable) example of the type of game-changing solutions that could not be solved without a comprehensive service management strategy like the one IBM has with Integrated Service Management.
There's more information about this particular release for the CSP solution on the press release and customers from all industries can visit the Cloud Computing website for more information on all of our cloud computing solutions.
If you want to sit down with someone to discuss this or other solutions, you can contact your IBM sales rep and/or Business Partner (Business Partner Locator Site) and have them sit down with you now to discuss Integrated Service Management and be sure to ask them about conducting a whiteboarding session.