Cloud & Service Management blog
Shradha Pradhan 270003G608 firstname.lastname@example.org Tags:  integrated-service-manage... client-reference-program tivoli client-reference healthcare 1,121 Visits
‘Health is Wealth’ so goes an old saying and holds true in its every logical explanation. The healthcare industry, being one of the largest, is also the fastest growing industry in the world. IBM’s significant contribution to healthcare with its wide spectrum of solution offerings through a gamut of capabilities has made IBM earn many valuable clients from the industry. For example: IBM is collaborating with Nuance to Apply IBM’s "Watson" Analytics Technology to Healthcare (press release)
Integrated Service Management capability for healthcare “enables foundational capabilities of visibility, control, and automation that help organizations drive towards improved safety and quality of care, process efficiency, and patient and member satisfaction.”
Integrated Service Management for healthcare helps our clients meet their business challenges and achieve smarter healthcare system. Tivoli Case Study: Healthcare is a repository of our clients’ success stories which brings an interesting insight on various kinds of challenges that may arise in a business scenario, the solutions offered and its benefits.
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Shradha Pradhan 270003G608 email@example.com Tags:  tivoli tivoli-success-story adc client-reference 1,041 Visits
Eureka! Eureka! I’m feeling like Archimedes for having found amazing success stories in our Tivoli Success Story database. This might sound like an exaggeration; but to tell you the truth, I can’t help but to celebrate as each new day has been unfolding a new discovery (read: learning) pertaining to Tivoli® products.
Today, while working on Client Reference for Tivoli Storage Manager FastBack, I wanted to read more about this product and related case studies; reading materials of which were, of course, just a few clicks away. And, with a few more clicks and flips from one story to another I found myself glued to this one, “The Austin Diagnostic Clinic recovers critical data in less than an hour with IBM Tivoli Storage Manager FastBack software”, which I feel is worth sharing here.
"Tivoli Storage Manager FastBack has
proven to be an outstanding solution for ADC and helps us to readily meet HIPAA
requirements regarding timely access to data.”
Well, the quote by Ned Euwer, above, must have already given you a glimpse of what the success story is all about. Yes, it’s about how our product ‘Tivoli Storage Manager Fastback’ helped our client, ‘The Austin Diagnostic Clinic ,’ to overcome their business challenge of maintaining the availability of electronic medical records and develop a disaster-recovery plan that would help staffs quickly restore services in the event of a disaster.
The Austin Diagnostic Clinic (ADC), founded in 1952, operates medical clinics in Texas. A leading influence in healthcare, ADC allows its patients to gain access to a network of more than 110 physicians representing 23 medical specialties across six offices located throughout Austin and Central Texas. To support this major healthcare network, ADC’s IT operations encompass 110 servers, with 80 running Microsoft® Windows® 2003 Server and 30 running Windows 2000 operating systems. Numerous applications, the largest being an electronic medical record (EMR) system, help ADC to deliver high quality care while reducing healthcare costs. And, according to Ned Euwer, ADC’s entire operation is dependent on having medical records available 24x7 and the loss of EMR would cost them up to half a million dollars per day.
Hence, given the impact of data loss, ADC’s challenge lied on addressing its backup and recovery issues. Apparently, this is where our IBM Tivoli Storage Manager FastBack (formerly FilesX Xpress Restore) came as just the perfect solution to overcome ADC’s challenge. Today, IBM Tivoli Storage Manager FastBack software has been integral to the organization’s consolidation initiative, that helped IT staff to recover much needed floor space in its data center and reduce power consumption, by protecting 43 servers and approximately 2.5 terabytes of data, covering e-mail, file and print services, domain controllers and the organization’s core applications and image stores. The software is also installed for disaster recovery at a remote-campus facility to help IT staff protect the organization against site disasters. The key benefits include: Addressing stringent recovery objectives, Rapidly restoring data and services, Reducing backup windows, Protecting operations in the event of a disaster, and Helping simplify operations.
Interestingly, ADC staff can also set up new test systems within a day so that the testing of new applications and services can begin sooner. This has decreased testing time by up to 75 percent with testing processes now completed in just one month as compared to between three and four months, which, I find, is highly commendable given that “Health is Wealth”.
Since, our health and well being is the primary driver for our growth and development, it makes sense that we would wish to live in a world of highly organized healthcare system. Use the comments section to discuss your thoughts on this success story or discuss how "Tivoli Storage Manager FastBack" is helping you organize and manage your environment.