The first webcast, Service Management for an Uncertain Economy, took place today, June 16 and featured, Gartner Research Vice President, David Williams;
David Williams discussed CIO strategies to address the shifting focus of IT and changing spending patterns caused by reduced budgets.
Al Zollar talked about how to realize faster ROI by consolidating management software, automating complex tasks and processes, reducing downtime, and extending asset life. You can hear the recorded webcast by clicking the link at the end of this blog.
The second webcast, Effective Asset Management in an Uncertain Economy, will take place on Tuesday, June 23 will feature David Berger, Western Management Consultants and contributing editor to Plant Services, and Ron Wallace,
On July 7, Julie Craig, Research Director of
The fourth and last webcast in the series, Data Center Automation in an Uncertain Economy, will be presented by Jasmine Noel, founding partner of Ptak, Noel & Associates; and Kendall Lock, Director,
This series will take a deep look into the cost challenges service management professionals are facing today along with solutions that can help fight cost and complexity. Click on the link below for more information.