This year at Pulse, we will be running another Cloud Service Management Simulator Workshop. If you are interested in attending, please send an email to firstname.lastname@example.org
What is it?
IBM Cloud Service Management Simulator Workshop is a hands-on,
interactive simulation game which focuses on the challenges and business
value of implementing service management best practices in the context
of a realistic scenario.
-During the workshop, you'll use
gaming and role-playing dynamics to mirror the real-world interaction
between IT and the business, from both a strategic and operational
-Over the course of the session, you will
experience a transformation from chaos to order, and learn how the
right balance of speed, accuracy, and prioritization in problem solving
can translate into a superior business outcome.
What's in it for you?
and breakthrough understanding of ITSM and ITIL best practices, which
you can take back to your company to assess how these can contribute to
-Better understanding of how the effectiveness of IT processes impacts the business.
-A fun interactive experience!
When is it?
-Sunday, March 4th, from 2:00pm to 5:00pm,
-MGM Grand Hotel, Las Vegas - Room 306 (Level 3 of the hotel conference center)
-We deliberately chose this day and time, as it does NOT conflict with any other sessions.
Click here for more information on the workshop, ...and check out this video from the Pulse 2011 workshop