The average IT infrastructure is a lot like Stonehenge.
Few people can tell you when it was built.
Even fewer people can explain exactly what it's function is.
But everybody agrees that it is immovable.
That sucker is not going anywhere. Comedian Eddie Izzard has a bit about how the Druids flippantly ask the henge builders, "That stone and this stone. Can we swap them around?"
Outside of its original (and intended use), the immovable structure of Stonehenge makes for a great tourist attraction; but that's about it.
The immovable architecture severely limits its functionality.
Fast forward to today. The head Druid (or your CEO...depends on where you work, I suppose) asks you, "This workload and that workload. Can we swap them around?"
Is your infrastructure a Stonehenge? Or is it a Virtualized henge?
Horrible pun aside, I'm serious. Can you move those workloads around? Can you automate business priorities? How agile is your infrastructure?
Take a moment to think about that. Is innovating your business a button punching task, or is it rolling rocks across the highlands?
Virtualization is a key technology enabler for Integrated Service Management and it's something IBM has a long and successful track record implementing with our customers.
I've been working with IBM products that have utilized Virtualization of some sort going all the way back to LPAR with the p630, and this video is one of the best things I've seen on communicating IBM's value with Virtualization.
Take the eight minutes to watch it and post comments below or reach out to your IBM sales rep and/or Business Partner (use the Business Partner Locator) and ask them to sit down and talk about it with you.
Last week, IBM made an historic announcement with the introduction of the highly anticipated zEnterprise - a first of a kind technology representing a new dimension in computing. zEnterprise integrates IBM's leading technologies to dramatically improve the productivity of today's multi-architecture data centers and tomorrow's private clouds. Truly, a smarter system for a smarter data center.
Smarter data centers also require smarter software. With this announcement, IBM delivers both in a way that will revolutionize the industry. And when you consider the potential of zEnterprise to act as a platform for service management, things get really interesting. To that end, IBM unveiled 4 new service management offerings for zEnterprise (draw the curtains and drum roll, please):
IBM Tivoli Application Management for zEnterprise
IBM Tivoli Application Resilience for zEnterprise
IBM Asset and Financial Management for zEnteprise
IBM Security for zEnterprise
These offerings provide a central hub - a single point of control - to oversee and govern IT services that are cross-domain, cross-OS, cross-application, cross-resource and cross-service - across the organization.
That was a cheap ploy for me to work in a comment about how excited I am that Austin is well on it's way to getting a Formula 1 track (Statesman).
Shameless? Or brilliant? You make the call
Anyhow, the title is a pun on the Random Access Compression Engine™ (RACE) architecture that is a part of the Storwize offering that IBM recently acquired.
I want to welcome all the Storwize employees to IBM (hello!) and let our customers know that this is some pretty tight technology and it's worth reaching out to your IBM sales rep or business partner to learn more about it.
Storwize provides real-time data compression technology to help clients reduce physical storage requirements by up to 80%*, which improves efficiency and lowers the cost of making data available for analytics and other applications.
Here are three good links for more details on the aquisition as well as a quick video featuring Doug Balog, Vice President of IBM Storage.
Yes. I used an exclamation point. Because this is that exciting! (there it is again)
The zEnterprise is, as we call it, a “smarter system.” It’s fast. It’s scalable. It’s efficient. It’s reliable. It’s secure. Most important, it’s highly manageable.
With that, IBM Service Management on System z is a single service management engine to give you the visibility, control, and automation needed to deliver quality services, manage risk and compliance, and accelerate business growth.
Together they will assist our customers in innovating their business; and that’s what it’s all about.
The road to a Smarter Planet is going to take systems and software that can be used to create a Smarter Data Center. It's worth your time to read more about it. There’s a ton of press coverage (point your favorite search engine at “zEnterprise” and it’s dealer’s choice on articles). Twitter is already trending with #zEnterprise from analysts, IBMers and customers. And, I’ve also put some ibm.com links below.
That said, in honor of the new announcement I give you a tribute to an old Jeff Foxworthy bit and a little something we like to call “You might be a not so Smarter Data Center.” (and feel free to add yours to the comments section).
If your data center has its own postal code, you might be a not so smart data center.
If your LOB signs their SLA with “no backsies,” you might be a not so smart data center.
If you count the number of forests it takes to print your server inventory, you might be a not so smart data center.
If your energy usage ever won you a free lunch from your power company, you might be a not so smart data center.
If your service management is done with a forklift, you might be a not so smart data center.
If scalability means renting more buildings, you might be a not so smart data center.
If your problem management is done with a game of pin the tail on the donkey, you might be a not so smart data center.
If your data center security is a bicycle lock and a hide-a-key, you might be a not so smart data center.
If your downtime is measured with a calendar, you might be a not so smart data center.
Illumination tapped IBM and its Paris-based Business Partner Serviware to build a server farm based on IBM's iDataPlex system. With this system's efficient design and flexible configuration, the company was able to meet the intense computing requirements for the film and save room by doubling the number of systems that can run in a single IBM rack. The entire space used to house the data center amounted to four parking spots in the garage of the production facility, about half of what had initially been allotted. The studio's iDataPlex solution included IBM's innovative Rear Door Heat eXchanger, a water-cooled door that allows the system to run with no air conditioning required, saving up to 40% of the power used in typical server configurations. Overall, the installation included 6,500 processor cores.
Chris Meledandri, Producer of "Despicable Me" and founder of Illumination Entertainment:
"Thanks to the capacity of IBM's rendering technology and the skills of our artists, we were able to bring our creative vision to life through the completion of a wonderfully entertaining film and build the foundation for a large pipeline of projects in development."
Steve Canepa, General Manager, IBM Media & Entertainment industry:
"IBM is delighted to work with Illumination Entertainment on this exciting project to advance digital film-making production," said "The combination of our film industry expertise and powerful, flexible and cost-effective technology solutions is helping to accelerate the adoption of new digital technologies like 3-D into the creative process of film making."
Illumination Entertainment's film "Despicable Me," is being released by Universal Studios July 9.
Visit "Despicable Me" at Facebook at http://www.facebook.com/DespicableMe.
For more information on IBM, visit www.ibm.com/media
All you have to do is create an original video that describes how your Tivoli software products have helped your company solve a problem, improve performance or deliver business value.
No, you won't be eligible for the 2011 Academy Award nominations (not even for documentaries), but you will be eligible to win an Apple iPad, iTouch, iPod Nano, $100 gift check, or $50 gift check.
Get started today - the deadline for contest submissions is August 16th. Winners will be announced on September 21st. (You may want to start thinking about what you're gonna wear). In the meantime, you'll want to read this article with the contest details.
But be forewarned - Hollywood may come a-callin'...you may need to get yourself an agent.
Signing off for now, Your friendly roving Integrated Service Management Reporter
If you've never visited the ISM Library - or you haven't visited in a while - you should. It's a great resource for helping your organization accelerate the move to integrated service management and has recently been renovated. Consider it your "one-stop shop" for IBM and 3rd party accelerators.
So...what's an accelerator, you might ask? Well, to put it simply, an accelerator is a capability - an agent, adapter, connector, reporting, toolkit or perhaps even documentation - that can accelerate the implementation/delivery of service management. For example, there's the Delivery Agent for Maximo, which uses your Lotus Notes or Exchange email system as the delivery engine to send and manage Maximo approval requests. Or the Change and Configuration Management Database Integration with WebSphere Service Registry and Repository, which provides the ability to manage services across lifecycles. And ImageWare's Card Management System (CMS) is an enterprise solution for the printing, encoding and life-cycle management of secure credentials, including biometrically enabled smart cards. There are over 1800 accelerators in the library across products and industries.
You can save time and money by using accelerators. One cell phone provider has used some 60 Netcool integrations already - that's smart!
There's a great line in the movie Armageddon where Bruce Willis' character Harry Stamper describes NASA as, "...a team of men sitting around somewhere right now just thinking stuff up and somebody backing them up!"*
The interesting thing about putting smart people in a room. They think stuff up. They get things done. They put people on the moon (and in this case, save the world from an asteroid collision).
Which is probably why IBM has 70 of these rooms for our software around the globe and today we opened the largest one in Littleton, Massachusetts.
The IBM Mass Lab is IBM's largest Software Development Lab in North America. Deval Patrick, Governor of the Commonwealth of Massachusetts along with Steve Mills (Senior VP of IBM Software) and Alistair Rennie (General Manager of Lotus and the site executive) where there for the ribbon cutting ceremony.
As a customer, what does this mean for you? Well, it's 3,400 smart people in a room solving problems. It's men and women, as the press release describes it:
"...creating software that manages some of the world's most complex process and infrastructure problems such as modernizing and automating the world's physical infrastructures -- from railroads, water management, food traceability and healthcare modernization."
So. To recap. While we can do plenty of things in the IBM Mass Lab, helping the Celtics beat the Lakers in Game 7 is unfortunately out of our hands.
What is IBM Tivoli Software? We know you want the short version. Steven Wright of Tivoli Software breaks it all down for us in less than 7 minutes on a white grease board. Check it out while you have your morning coffee, afternoon tea, or while you get your miles in on the treadmill or trail with your smart phone. Then visit ibm.com/software/tivoli for more details on how IBM Tivoli Software can help you run a smarter business. .
As businesses and governments continue to develop and design products and services that are increasingly interconnected, IBM is working with clients to help them build the competencies to manage these products in smarter ways. This week at Innovate, the Tivoli and Rational teams, delivered several sessions to the agenda that demonstrated to the software developers, clients, and business partners how to design develop, deploy an manage smarter products by linking development and operations using Cloud technology. I was thrilled to see the level of interest and enthusiasm from the audience for Integrated Service Management. Many of the sessions were standing room only, including the track kickoff, which had to be moved to a larger room! Sessions that were not SRO were also very popular with nearly full rooms.
We were lucky to capture Bala Rajararaman, Tivoli Distinguished Engineer and Top Gremlin-Buster, along with Moe Abdula from Tivoli Development, who shared their passion for Smarter Products and Services by integrating the tools, processes and data of development and operations.
Are you familiar with identity theft? If you are, then you probably know how easy the internet makes it possible. But now it's easier to write a happy ending to the old gum shoe caper. Except now the gum shoe is replaced with Integrated Service Management.
If you are at Innovate, come hear Venkat Raghavan, Director of Security Development Tivoli-ISS Software, at 1:45 today deliver his presentation entitled "Why Criminals Target Web Application and How Can You Build a Multifaceted Response."
In the meantime, here's what Jamie Thomas, VP of Tivoli Strategy and Development had to say when I ran into her at Innovate.
IBM just introduced new software and services to help build security into the design of new applications instead of adding it later as an afterthought.
New technologies like cloud computing and virtualization are making organizations more efficient and competitive. These new technologies are also adding increased complexity and risk forcing businesses to find new ways to deal with compliance, risk management and data protection.
The new security software and services announced by IBM help organizations incorporate security into the initial design of applications, avoiding costly fixes down the road. The new offerings include:
Access Management: Software that can help organizations provide users with secure access to their servers, applications and environments, across new service delivery platforms, including cloud computing;
Security Testing: Software that enables businesses to automatically test source code and identify potential security and compliance risks during the earliest stages of software development;
Source Code Assessment Services: Services that help clients assess their application security, identify vulnerabilities and provide recommendations for resolution;
Secure Engineering Framework: A proven blueprint for building and deploying secure software.
The Integrated Service Management demos at Innovate, that is. Evidently, integrating development and operations is a heck of a lot easier than you would think. Even more simple, are the reasons why you want want to do that. A unified strategy focused on visibility, control, and automation can help you minimize the cost and risk of delivering the next generation of smarter products and services and so you can take charge of your software design and delivery ifecycle.
If you're currently at Innovate, look up in the Expo for the signs marked "Integrated Service Management" or come find me in the Client Connection Lounge and I'll walk over and introduce you to the great guys hosting the Integrated Service Management demos.
In the Simpsons episode "Homerpalooza," Jimbo is marveling at Peter Frampton’s performance and says, "Man, that guy's guitar is talking."
Aside from having good taste in hats, Jimbo was somewhat prophetic in that these things are "talking" to us.
The reality is, some of the smartest devices are no longer inside the data center. They are the intelligent, instrumented and interconnected devices that are enabling IBM and our customers to build innovative solutions for a smarter planet.
OPAL is now the Integrated Service Management Library and it’s packed with 1,800 software accelerators developed by IBM and third parties to help customers create more intelligent operations in fourteen key industries including automotive, aerospace and finance.
It’s not enough for devices to talk; someone’s gotta be listening. The Integrated Service Management Library connectors help the digital and physical worlds communicate with each other to better manage a company’s equipment, buildings, IT operations and business services.
Here’s an example, to optimize a datacenter, the Heating, Ventilating, and Air Conditioning (HVAC) systems and data center temperature sensors need to supply data to the software management systems. There is an accelerator in the catalog that enables the building automation system to provide cooling and temperature information directly to IBM Tivoli Monitoring which can combine this information with server usage and power consumption data to identify data center hot spots. Once the hot spots are identified workload can be moved from over utilized systems to the under utilized systems to balance energy and cooling needs.
The Integrated Service Management Library is located at ibm.com/software/ismlibrary and sports a new interface with a bunch of new features; redesigned to help you get exactly the information you need, as quickly as possible.
Other new improvements include:
New, faster data engine
Friendly Web 2.0 front-end
More comprehensive and customizable search engine
A wider variety of possible paths to target accelerators
Go to the site, and start searching for accelerators that can help you with your solution development. You’ll see that you can find accelerators faster and more easily with default indexes such as title, company, product, integration type and service management categories. In addition, a rotating feature list that changes every half hour helps keep site users apprised of new developments as they're rolled out.
Oh, and the site is quite collaborative as well. We’re looking for customers, such as yourself, to submit success stories and reviews. Also, feel free to submit new feature requests (or feature improvements) on existing connectors
Do you want to discover how IT can become more of a business
enabler? Would you like to learn how to deliver IT service more efficiently and
effectively to create competitive advantage? Would you like to find out how to
better utilize information, assets and technology across the service lifecycle?
If you answered yes to any of these questions, you will want
to make sure to attend the Integrated Service Management track at Innovate
Made up of 17 compelling sessions, this track illustrates
how Integrated Service Management helps align people, processes, information
and assets across the organizational silos. Sessions discuss how to bridge the
gap between development and operations to help automate processes and reduce
time to market. Other sessions explore how to incorporate technologies such as
cloud into your design and delivery process which is essential for creating
smarter products and services.
Clients who have already adopted Integrated Service
Management into their design, development and test phases have realized many
quantifiable benefits, including:
Service by up to 40% through process optimization as measured against
service quality indicators
Costs by up to 25% through infrastructure optimization and improved return
Risk by reducing client-facing incidents and problems up to 30%
By attending the Integrated Service Management track at
Innovate2010, you will find out how to realize these benefits too. You will
hear how you can:
up design, test and deployment processes and maximize resource utilization
with automation solutions
a robust dev and test processes that will have minimal chances of failure
and cause an outage,
up resource utilization and reduce costs
Attend the Integrated Service Management track sessions
offered at Innovate 2010, talk to our experts and learn how you can design and
deliver smarter products and services and realize your business objectives. Click here and in the 'Choose a track' window, select 'Integrated Service Management' to view the 17 Integrated Service Management sessions.
During the late 90's, I worked for a company that sold Java components and had the opportunity to do a demo in front of a sea of developers at a large Java conference in New York city.
I must have tested my demo about 20 times the night before and everything worked perfectly before I put my head on the pillow.
You can see where this is going, right? The next day, in front of at least 70 people, my demo crashed so hard that I might as well have been wearing a nametag that said "Colt Seavers."
I can't tell you what happened between my brother's apartment and the Javits Center.
Gremlins? Maybe. All I know is, one minute the thing was working. The next, it wasn't.
It's the same thing with many of our customers. They develop products and services and test the heck out of them, then deploy and those darn gremlins seem to just spout up out of nowhere.
With Integrated Service Management, IBM provides customers with a means to address their pain points with regard to the service lifecycle. Specifically, Integrated Service Management for Design & Delivery is about the design, delivery and management of software engineered into intelligent devices and services.
It's the alignment of information, processes and workflow across architecture, development, testing and operations teams.
From brainstorming the service or product, to development, testing, to deployment and maintenance and rolling out future features - it's about breaking down the silos between development and operations. And yes, it includes new technologies like Cloud computing.
Here's a good example: customers developing and testing new applications built on SOA need a way to simplify the process of troublshooting (and resolving) issues once this application is deployed into production.
One way that IBM is able to address these problems is with integration of solutions such as IBM Rational Performance Tester and IBM Tivoli Composite Application Manager (ITCAM).
ITCAM is a tool that can be used in both the test lab and production environments to isolate the root cause of the problem, right down to the specific code, and feed that information back to Rational Performance Tester.
By doing this, the testing staff can replicate both the test lab scenario and the production problems and if it takes more than just a configuration change they can feed those details back into the development tools and correct the problem at the code-level based on what has been identified.
In a nutshell, we describe it as, "Service lifecycle integration that links data and work flows."
It's good stuff and this is only one example (out of quite a bunch) where we have service lifecyle integrations across Rational, WebSphere and Tivoli software that enable organizations to bust the gremlins that inhibit continual service improvement across the end-to-end service chain.
Speaking of busting gremlins, a guy who saw a gremlin back in the day was William Shatner; star of "Nightmare At 20,000 Feet" (Twilight Zone) and former conference speaker for Rational's big customer event.
So it shouldn't surprise you that I'm gonna bring this back around IBM's (and Rational's) premier software and product delivery event; Innovate 2010.
If you were at Pulse 2010, then you know that we've been talking about Integrated Service Management for much of this year and it's going to continue this weekend at Innovate 2010.
Keep an eye on our next blog post where we'll have all the details of where you can expect to see Integrated Service Management at Innovate 2010.
And if you're not attending, not to worry. The Rational team are putting a ton of the information (including live streaming for Keynote sessions) on the website
Last Tuesday, we debuted new releases to the IBM Tivoli Access Management family with an announcement letter (210-159).
I suggested that we take the products down to the local Sears for a "family picture." We'd go for a tropical theme (to commemorate the ending of Lost) and maybe even let IBM Tivoli Unified Single Sign-On hold the teddy bear.
I was outvoted. I won't say by how much. But I was outvoted.
Instead, we did something a heck of a lot better. It's something that I retweeted last week.
As customers are driving new business initiatives, IBM can provide the secure access they need. Typical access requirements we're hearing from our customers are:
Enabling secure access to new service delivery platforms like cloud and SOA
Protecting access to critical data across the organization
Enabling secure access in complex portal and Web application environments
All of this is provided in detail on the Enhanced Security website, where there is more information on these initiatives. If you like what you read, contact your IBM sales representative or business partner.
And, no. See above, I do not have wallet-sized pictures of the Tivoli Security Policy Manager...maybe next time...
Today's software architects must do so much more than just build, deliver and manage...they must innovate. Increasingly, IT is charged with enabling business and seizing new opportunities to create unique, competitive advantages for the business through a more responsive and cost-effective delivery of IT services.
A tall order, for sure, but have no fear! Your ticket to learning just how you can do this is at Innovate 2010 - the premier software systems and services event; specifically, by attending the Integrated Service Management track. This track will demonstrate how you can effectively utilize information, assets and technology across the service lifecycle by integrating tools, processes and functions across enterprise architecture, development, testing and IT operations teams.
This track will also shine the spotlight on how IBM Rational, the platform for software delivery, is linked with IBM Tivoli, the platform for service management...and how organizations can incorporate Integrated Service Management throughout all phases of the service lifecycle, creating robust processes for producing innovative products and services and making those processes as efficient and cost-efficient as possible.
Hmmm...sounds like a can't miss event to me! Check out this article to learn more about Integrated Service Management at Innovate 2010 - and how linking IT development and IT operations can help drive down costs and drive up efficiency in exactly the ways organizations need most - to innovate best. Register today!
Signing off for this week, Your friendly roving Integrated Service Management reporter
What I am about to share here is a true story about Integrated Service Management. I changed the name of the customer to Customer because I didn’t ask permission to use Customer’s real name. So you’ll just have to believe me :oD
Oh, What a Better Web We Need
Once upon a time, Customer needed to test the interoperability of hardware, software, operating systems and customer solution stacks for new product releases. Customer needed to coordinate multiple global teams working on an abundance of machines. With thousands of operating system instances in test, Customer faced an enormous management challenge. Growth over time resulted in homegrown tools from many teams that did not interoperate, making data collection difficult. Visibility into tasks assigned to global teams was limited, and often resulted in duplicate testing and lost productivity. In addition to standardizing tools and improving workload tracking and visibility, Customer sought to automate as many repetitive processes as possible, improving productivity and freeing up engineers for more complex testing work.
Integrated Service Management to the Rescue!
The solution for Customer included a RaTivo integration of Rational Quality Manager (RQM) and Tivoli Provisioning Manager (TPM) to allow automatic provision of test machines with the required test configuration, saving Customer manual work and time from request to provision. Additionally, Customer applied Rational Test Lab Manager and Tivoli Application Discovery and Dependency Manager (TADDM) to discover available test lab machines and display the list in RQM, saving Customer test time as all the information is displayed one tool.
All’s Well that Ends Well
You can’t argue with these results. Customer directly benefited from Integrated Service Management by:
Eliminating an estimated 20 percent of testing duplication
Increasing visibility and automation allows better allocation of shared equipment, reducing hardware requests
Locating available test machines for testing without the need to learn a new tool or collaborate with the operation teams.
Automating provisioning of new test configurations on available machines, speeding the test cycle.
Enabling managers to pull their own custom reports, thereby improving visibility and coordination.
In April 2010, IBM conducted an online survey of over 6400 adults working full- or part-time in office buildings in 16 major US cities. The survey showed that "US office buildings have failed to keep pace with the revolution in automation that pervades modern life. While cars, transportation systems, electrical grids and other systems are being instrumented and interconnected to be more efficient and user friendly, the majority of office buildings remain rooted in the past. As a result, this intelligence gap is taking a measurable toll in lost productivity and unnecessary spending."
So, how do you bridge this intelligence gap...or, in other words, how do you make buildings smarter?
It starts with a better way of managing those buildings: IBM Maximo Asset Management.
Maximo delivers holistic, end-to-end tracking and monitoring of all assets, at every point in their lifecycles. It helps make building facilities management simpler, faster and less expensive—thus essentially transforming buildings into smart buildings, capable of delivering their full potential to your organization. Specifically, Maximo can:
Establish contracts for labor and materials across the entire enterprise, allowing for better cost control.
Detect a shortfall in a cooling asset and automatically notify appropriate team members of the problem and create a prioritized schedule of corrective action.
Provide vendors direct access to Maximo, allowing them to view assigned work, request direct updates and provide real-time status. Notifications are generated by Maximo and are automatically distributed via e-mail to any device.
Manage vendor SLAs to monitor their overall performance. Should a vendor not be meeting specified service levels, Maximo can quantify the difference and initiate a suitable response.
Of course, there are many more examples of how Maximo can help you manage your facilities more efficiently and cost effectively, all of which enable a shift from facilities maintenance to facilities management, from a reactive stance to proactive stance, resulting in improved asset performance, longer asset life and ultimately more sustainable - and, dare I say - smarter buildings.
It almost goes without saying, but, hey, I'll say it anyway...Security is top of mind for everyone these days, no matter your industry, no matter the size of your organization - and even on a personal level, too. You certainly don't have to be a security manager to be concerned about security, particularly internet security.
Case in point: Which of the following internet vulnerabilities is keeping you up at night these days?
Perhaps a more precise answer would be "All of the above plus a few more."
So, how can you stay ahead of these types of threats - understanding what the most critical and recurrent vulnerabilities are and what you can do to prevent them? One excellent source of emerging information is the IBM X-Force Research and Development team. For more than a dozen years, these security specialists have tracked well over 40,000 different vulnerabilities, from Trojan horses to malware to Web spoofing, and documented them in the world's largest and most comprehensive threat database.
The IBM X-Force researches and monitors the latest internet threat trends, develops security content for IBM customers, and helps advise customers and the general public on how to respond to emerging and critical threats. Twice a year, the team releases a detailed report discussing the latest security complexities. These reports are far more than just abstract information. They are actionable intelligence, designed to lead to more comprehensive security and a better business outcome. Take a look at the latest report.
For more information about how the IBM X-Force research can help your organization (and perhaps even keep you from losing sleep worrying about security threats), check out this Service Management in Action article.
Signing off for this week,
Your friendly roving Integrated Service Management reporter
Al Zollar, will be collaborating with thought leaders at CIOsynergy on May 6. One of the topics Al will be talking with other CIOs about is how building a dynamic infrastructure can help CIOs free up more of their time to focus on innovation and driving competitive advantage.
CIOs in every industry are all too familiar with the operational and financial challenges that growing infrastructure complexity and rising energy costs are creating for their organizations.
There is increased complexity across the board, and that is a trend that will continue. Creating competitive advantage now means dealing with complexity better than your competitors. And that means the ability to work across your organizations technology siloes to harness technology to support breakthrough innovations.It also means creating a flexible anddynamicinfrastructure to support those innovations.
IBM has been working with many companies and CIOsto helpthem to realize their part in the Smarter Planet, and address the challenges of this environment with such capabilities as Integrated Service Management, Cloud, Security, and Virtualization delivered via our extensive portfolio of hardware, software, and services.Our offerings help our customers create that flexible, dynamic infrastructure that frees up CIOs to innovate, and create the breakthrough services that make them more competitive.
IBM’s vision for a dynamic infrastructure offers an evolutionary new model for efficient IT delivery—giving CIOs the tools to overcome the minutia of daily operations to drive real business innovation.
It’s an approach that allows CIOs to:
Position themselves as agents of change within their organizations
Help break down barriers to global integration
Lead by example on green initiatives and reduce enterprise energy consumption.
That means CIOs will be better able to align IT with business goals and help pave the way for creating the Enterprise of the Future.
Find out more about building a dynamic infrastructure.
Learn all about the latest strategies and smarter software for design and development innovation through next generation service delivery from the Integrated Service Management track at Innovate 2010, June 6-10. The Integrated Service Management track at Innovate is a continuation of the discussion and training of the Software Delivery Lifecycle Management stream at Pulse 2010, which showcased how clients, IBM and IBM Business Partners use software delivery lifecycle management solutions to help realize greater value from software investments and optimize business outcomes at reduced cost and risk.
The Integrated Service Management track kickoff will be hosted by Jamie Thomas, Vice President of Tivoli Strategy and Development, formerly of worldwide development, client support and product management for the Rational software brand. Jamie will be joined by Bala Rajaraman, Distinguished Engineer, IBM Software, Tivoli and John Wiegand, Distinguished Engineer, Rational Analysis, Design and Construction.
At Innovate 2010, IBM clients and partners will learn innovative approaches to optimizing the service lifecycle, driving better efficiencies and lowering their TCO. Attendees of the Integrated Service Management track will also learn how to leverage the existing tight integrations with Rational solutions. Specifically, clients can find out how to:
Speed up the deployment processes and maximize resource utilization with automation solutions
Reduce cost and improve efficiency with Visibility and Automation brought about by the integration of Rational and Tivoli
Fully realize the benefits of newer technologies such as virtualization, cloud etc in the dev and test processes that will improve TCO and efficiency
Create a robust dev and test processes that will have minimal chances of failure and cause an outage