Cloud & Service Management blog
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In response to: Will the real Seamus McManus please stand up?FYI, the recent IBM Service Management Jam on Cloud Computing, "Cloud Computing: Innovation that drives IT and operations efficiencies" is the #1 most popular of the 41 Jams aired to date. Cloud Computing Jam link: http://bit.ly/9mt8N Jams page link: http://bit.ly/ultmC
Service Management in an Uncertain Economy
with Gartner VP and ex-IBMer David Williams and Tivoli GM Al Zollar.
12:00 - 1:00 p.m. ET; 16:00 - 17:00 GMT
Audience: service management and asset management practitioners
Sign up by 11 a.m. ET: http://bit.ly/m5Uot
Upcoming Jams in the Series:
Note: Replays available within 24 hours and for one year.
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In response to: Growing up z - 2nd InstallmentOutside-in-Design teams gotta love you: "Until we learn to manage the applications in the same way they are used, that is from the customer's perspective, we will continue to struggle with the reputation of IT as being a stumbling block to business instead of a driver of business." So, how about Cloud computing? This is top of mind lately as I've been working on the launch of the new Cloud computing community https://www.ibm.com/communities/service/html/communityview?communityUuid=fa3a3fd5-6d7b-48b9-b13b-ba25f3325dda What role does something as historically old school as System z have to play in this big, bright new world?
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In response to: Asset Classes and Smarter PlanetThanks for your follow-up on my earlier question. Your response really helps me understand the areas of importance to the Transportation industry. What differentiates IBM in the marketplace here?
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In response to: What is the Transportation Industry?Thanks, Ken. Your insight on the framing of discussions around Transportation, Travel, and Asset Management is very helpful. What type of "assets" do these groups usually manage? And what are their biggest challenges today?
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Recent IBM news on “Smarter Cities” is invoking fond memories of one of my favorite courses at Rensselaer Polytechnic Institute: Politics of design taught by Professor Langdon Winner. Some of my favorite discussions during this course focused on urban theory and planning and environmentally and ethically responsible innovations. A few of my favorite personal readings included:
The concrete connection between
While innovations and technologies always fascinate me, personally I’m most interested in the political, socio-cultural aspects of Palmisano’s statement below:
“All the ways in which the world works come together in our cities. They are the proverbial melting pot -- not only for immigrants, but for systems, blending them together to engender new forms of commerce, of culture, of science, of life and of society. Which is why cities -- more than states, provinces or even nations -- are likely to be the crucible for human progress and evolution in the coming century.”
Smart cities require smart people and deliberate thinking. How will
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Two great IBM
conferences were held in
You can follow much of the online excitement of the conference via RSC2009 on Twitter and a Twitter search on #rsc2009. I'm really looking forward to the great software development reality TV drama series I mentioned on a previous blog.
General Manager sessions
Al Zollar, General Manager of IBM Tivoli Software, will participate in three executive sessions:
Software Lifecycle Track Presentation
“Enhancing The Application Life Cycle with Tivoli Composite Application Manger (ITCAM)”-- Todd Kindsfather
Abstract: Discover how IBM Rational and
“Bridging the chasm between build, deployment and production”--Rich Johnston
Abstract: Today’s IT departments have more systems to manage, more locations to support and more mission-critical applications to build, deploy and maintain than ever before. In many organizations, the processes employed to move applications from build, to deploy, to production phase can be manual, time-consuming and error-prone. The data, tools, and workflows are not well integrated or automated resulting in inefficient processes which inevitably lead to slower time to market, long resolution cycles and even loss of revenue. This session offers a chance for attendees to discuss issues, challenges and solutions for bridging development and IT operations across different aspects of the application and service lifecycle.
Service Management pedestals
Abstract: The inability to quickly identify application performance bottlenecks can lead to system downtime and unnecessary cycles spent firefighting defects. See how ITCAM can provide monitoring data from operations needed to better understand performance characteristics prior to relase and speed correction of defects.
Ped 2: "Integrating the Service Management Lifecycle across Development & Operations: Optimize Application Performance in Production"--Todd Kindsfather
Abstract: Integration across application development and configuration management tools is critical for complete component life-cycle managmenet. With a Tivoli/Rational integrated solution, customers can experience total application management from development to deploymentt to operation.
For those who can’t
attend the conference in
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The IBM Impact 2009 conference wrapped up last week and was a huge success. It has set the bar for all future IBM and IT events yet to come! While lots of great events and activities took place at the conference, of notable attention was the use of social media around the conference. See the Impact communities page for a list of social media tools such as blogs, Twitter, Flickr, widgets used.
James Taylor and Andy Piper won the Impact social media game for being the most active in the social media environments.
The Impact team displayed Twitter conversation on the #ibmimpact hashtag in various places throughout the event and the tag made it into the top Twitter trends on Day 1 of the conference.
Social bookmarks tagged with impact09: This list of bookmarks gives a good sense of what the public was talking about at Impact. Use these instructions to add your own favorite bookmarks to the list. Just make sure to tag your bookmark with "impact09".
Also, Mary Hall provides a summary of key IBM Business Partner activities at the event.
As a Tivoli-er, I was keen on following the Service Management conversations around IBM Impact.
WebSphere CloudBurst Appliance
A big focus was on the WebSphere Cloudburst Appliance, a new IBM SOA appliance for deploying and managing SOA in a private cloud. It integrates with Tivoli data center management software and Rational development tools. It also ensures security of data and environments via an encrypted vault concept.
Al Zollar on Service Management, SOA, and a Smarter Planet
I really enjoyed watching the tweets during Day 2 of the conference when the Twitter crowd gave Al Zollar, General Manager of IBM Tivoli Software, a warm welcome during his keynote on Service Management, SOA, and a Smarter Planet. A few of the tweets included:
Fabian Marquez: "Al Zollar from Tivoli did a great job explaining Dynamic Infrastructure and Service Management."
James Governor: "Al Zollar from Tivoli talking about Vertical industry service management ie new IBM Service Management Solution for Healthcare."
Matthew Perrins: "Al Zollar is looking cool !! And got the crowd back already."
Al will be giving an encore of his talk as he keynotes at the Pulse Comes to You Event on May 19 in New York. Pulse Comes to You (PCTY) is a worldwide tour. Check the PCTY Website for a free event near you.
Globe with SO@titude at Impact 2009--by Andy Piper
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This week IBM kicked off the Impact conference from May 3 - 8 in
Two key announcements:
Social media: Live buzz, broadcasting, and games
Twitter is filled with excitement on the conference. Follow @smartsoa and @sandycarter and use the #ibmimpact tag to track all the great activity. You can also follow broadcasting of the keynote and some of our most popular sessions.
The Impact conference is using social media in some of the most creative ways I’ve seen at IBM yet! They have a cool social media game where you can earn points for participating in Twitter, blogs, videos, etc. Hmm, I wonder how many points I can earn? Check out these links to learn more:
IBM Service Management activities at Impact
IBM Service Management is a big theme at the conference since Smart SOA makes business processes easy to change, but those changes create the demand for a Dynamic Infrastructure to be adaptive and support those business processes. IBM Service Management anticipates how business processes shift their pressures on the infrastructure, enabling the infrastructure to adapt quickly while enabling smart choices for a smarter world.
As Robert LeBlanc said at Pulse 2008, you can have Service Management without SOA, but you can’t have SOA without Service Management. Al Zollar, IBM General Manager of Tivoli Software, will give a keynote on May 5 during the Impact general session, discussing how a smarter planet requires a dynamic infrastructure based on IBM Service Management capabilities. Expect to hear announcements on
IBM Service Management has the following activities at Impact:
18 IBM Service Management experts and executives will be available for one-on-one meetings with clients.
Smart SOA Service Management in the
Two pedestals in the Expo:
-Service Management (ITCAM for Transactions | OMEGAMON XE for Messaging, TBSM | ITCAM for SOA Platform, TUAM, ITCAM for WebSphere)
-Security Management (TSPM/TFIM)
Service Management speaking sessions include:
TSM - Managing the Virtual
Rob Goodling, IBM
Venetian - Murano 3305
TSM - SOA Management on IBM System z®,
Divyesh Vaidya, IBM
Venetian - Murano 3203
BIA - The Last Mile to SOA Success: Service Management,
Casey Plunkett, IBM
Venetian - Galileo 1003
BID - Transforming Your Business Through BPM - Four Primary Use-Cases ,
Janelle Hill, Gartner, Inc , Kramer Reeves, IBM
Venetian - Galileo 904
TMC - Managing your IBM WebSphere MQ and IBM WebSphere Message Broker Environment
Jim Palistrant, IBM
Venetian - Delfino 4105
TSM - Lab: Monitoring Transactions in SOA Infrastructure,
Pradeep Nambiar, IBM, Jim Palistrant, IBM
Venetian - Marcello 4403
TMC - Meet the Experts and Demo for WebSphere MQ and Message Broker management
Divyesh Vaidya, IBM
Venetian - Tech Zone – Messaging
TSM - Manage your SOA Environment with IBM Tivoli
Todd Kindsfather, IBM and Jim Palistrant, IBM
Venetian - Palazzo D
BIS - Extending SOA Principles to the Infrastructure for Greater Flexibility and Cost Effectiveness
Kristin Hansen, IBM and Bruce Otte, IBM
Venetian - Galileo 907
BIS - Creating Secure and Compliant SOA Environments
Casey Plunkett, IBM and
Venetian - Galileo 906
TSM - Service Automation: Key To Exploiting and Managing the Virtual
Robin Hernandez, IBM
Venetian - Palazzo C
TSM - Managing the Virtual
Rob Goodling, IBM
Venetian - Palazzo D
TSM - Security Policy Management with WSRR, DataPower & Tivoli Security Policy Manager
Sridhar Muppidi, IBM and
Venetian - Murano 3203
BID - Dynamic Infrastructure Made Smarter with Business Event Processing and Business Service Management
Tina Groves, IBM and James D. Moore III, IBM
Venetian - Galileo 904
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When IBM first kicked off the Dynamic Infrastructure announcement at Pulse 2009 conference, we heard some rumblings on whether Dynamic Infrastructure was just another executive buzzword or if there was real meat behind "the concept."
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We have a great new IBM addition to the Twittersphere this week: Dave Bartlett, IBM Vice President of Solutions for Industry Transformation. Dave has been blogging for awhile, but only recently joined Twitter under the handle @davebart.
Redmonk analyst Michael Cote filmed a video with these two on this very topic at Pulse.
Greenmonk analyst Tom Raftery captured Dave on video discussing IBM green solutions.
Please welcome Dave to Twitter with a tweet on your favorite industry topic.
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This post is dedicated specifically to IBM Business Partners, but we encourage all security professionals to help make our world a better place to live. So read on.
If you haven’t heard by now, IBM will be talking security at the place where “the world talks security” next week—the RSA 2009 conference. On April 23, Brian Truskowski, GM of Internet Security Systems (ISS), will provide an RSA keynote on “Securing the Smarter Planet.” His talk will address how security professionals are in a key position to enable effective change to create a smarter planet as our world and systems become more instrumented, interconnected, and intelligent.
Listen to the RSA podcast to learn more.
As an IBM Business Partner, you are critical to the success of using innovative security solutions to enable a smarter planet. We'd like you to join us in shaping this conversation and activity in new IBM Security social media channels on ibm.com, LinkedIn, Twitter, and YouTube.
Use this presentation to get a quick overview of these new channels and how you can help.