What's the point of data without intelligence?
Mary Gorczynski 1100006B54 email@example.com | | Tags:  ibmontwitter service-management cognos tivoli ibmsoftware cfi software assetmgmt real-estate maximo maintenance tririga eam ibmeam asset-management facilities-management
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As businesses grow they tend to have more & more data, but unless that data is aggregated as intelligence that is actionable, what's the purpose?
Today's blog will focus on the importance of business intelligence produced by IBM Maximo Asset Management & IBM TRIRIGA solutions to enable corporations to make business decisions and drive efficiencies that improve their bottom line profitability. To help me dive into this topic I interviewed Mayu Roy, Director of Strategic Consulting Services at CFI.
Maximo Mary: What is the most pervasive challenge you are seeing in the real estate market?
Mayu: By far it is the lack of access to Intelligent data. And what is Intelligent data? It is information that helps you make a decision, perform an action or conduct an audit. Most businesses are gathering data, lots and lots of data on maintenance and building operations, but they are lacking the ability to make key business decisions quickly in order to make an impact on profitability. An example was a global pharmaceutical company that was going to make an acquisition and needed to determine what their footprint should be for the additional 1,000 employees. Could they fit the 1,000 employees in their current space? Should they keep the facilities that the company being acquired resided in? Should they just expand their current buildings? Which buildings run most efficiently? Which scenario would be the most profitable?
Since facilities are the second largest expense corporations have, next to personnel, this was a major decision. As the time clock advanced during the acquisition discussions, it took the company 3 weeks to answer this question. A business intelligence solution from CFI featuring IBM Cognos + IBM Maximo + IBM TRIRIGA could have answered this question in 3 days.
Maximo Mary: You will be hosting a webcast on August 23, 2012, titled "Intelligent decision-making for real estate & facilities". Can you tell us what types of insight attendees should expect to walk away with?
Mayu: Attendees will learn the strategic value of a solution that helps you to first answer the question: How do I manage my business and increase its impact on the enterprise profitability? What are the key performance indicators that I need to measure and manage? Once that is determined corporations can align their Real Estate and Facilities solutions together with a dashboard to enable intelligence for their business and speed the time to decision making.
During the webcast we will give examples of client scenarios we have assisted with over the years and try to match where attendees are on the maturity curve with what their next steps should be.
Maximo Mary: Can you elaborate on the role Maximo & TRIRIGA solutions play within business intelligence?
Mayu: MAXIMO and TRIRIGA are the containers for all the data that pertains to Real Estate and Facilities solutions. So It's really quite simple, the dashboard from IBM Cognos will alert a business to the key performance indicators. For example Once you see that the cost of operations on building 5, for example, is consistently less than on building 9, you can dive into Maximo to look at the historical maintenance trends on the equipment, the turnaround time of work orders, etc to determine what the differences are between the buildings and determine what needs to change to make building 9 more efficient. Does less efficient equipment need to be replaced or do you have a variance in the skill set of your maintenance staff that you could solve through education?
As far as TRIRIGA goes, you can dive into any RE&F domain such as space utilization and energy efficiencies to see which building is more profitable and if there are changes that can be made based on this data.
The key is for corporations to set their KPIs based on where they are on the maturity curve and what their profitability objectives are and then implement the tools that can help them to measure & react to the KPIs. By making their data intelligent to work for them, they will be better suited to make decisions in a more optimal manner and reduce operational costs.
To learn more about CFI visit: link
To learn more about CFI’s Strategic Consulting Services visit: link
To register for the webcast visit: link