Trends in Facilities Management - What does it mean to be Smart?
Kim Woodbury 0600029RMP KWOODBUR@US.IBM.COM | | Tags:  tivoli facilities service-management eam asset-management maximo facities-management
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As the Product Manager for IBM Maximo in the Facilities Management space for the last year I’ve been diligently educating myself, by understanding how it is defined by industry analysts like Gartner, how our customers are using the product, and how trends in the market are being responded to by a variety of vendors and solutions.
There are five categories of functionality that support the definition of IWMS or integrated workplace management systems, including facilities management, space management, real estate and portfolio management, project management and environmental sustainability. The last category is a newly added dimension to the definition and one that is clearly a driving force behind many of the activities that facilities managers across the globe are currently engaged in.
As we look at how companies are responding to economic challenges and looking for new opportunities to reduce costs, we see some new and innovative ways to take advantage of existing CMMS and IWMS systems. Driving down costs and extending the useful life of facilities assets are top of mind across all industries including government, education, healthcare and manufacturing. New initiatives are driving people to look more closely at the environmental factors that impact how they manage their day to day operations. Understanding the energy consumption, carbon footprint and waste and recycling streams are the first step towards managing assets in an environmentally aware way.
As IBM continues to deliver their Smart Planet messaging it’s important to think about what it means to be smart within your business. In the world of Maximo, we think about smart asset management, and being able to support that goal within a facility starts by understanding what you have, knowing what assets exist, where they are located, and how they are performing. Once this is achieved, any renovations or additional construction activities can be more streamlined. I have spoken with customers who are using Maximo to provide greater visibility to their facilities and service management activities; from a school system tracking keys and sending notifications through email of new service requests directly to their vendors to a government defense contractor that is using Maximo and a space planning tool to help them perform activities that support their LEED certification initiatives.
I’d like to hear from you on how you are taking Maximo to new places within your organizations to help meet current initiatives not only around sustainability and environmental goals but also anything that supports your facilities management activities.
Until next time….