Maximo users connect at Maximo User Group meetings in Europe
Mary Gorczynski 1100006B54 firstname.lastname@example.org | | Tags:  tivoli eam rail software service-management ibmsoftware manufacturing ibmeam asset-management assetmgmt ibmontwitter maximo
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Today's blog entry comes from Eric Luyer.
Being Connected…. This blog is about being connected. Connected with your customers, partners, relations or your peers, but also being connected with other companies in the industry: knowing what is going on in the market, understanding the pitfalls, challenges and opportunities of today’s economy.
I was in France June 5-7 and involved in the preparations of two interesting customer events. The first one was on June 5 at the IBM Forum of the Solution Center in La Gaude, close to Nice with a target audience of European Railway companies using Maximo Asset Management from Russia, Poland, Latvia, Slovenia, France, UK, Sweden, Switzerland and the Netherlands, Also their business partners, that helping these organizations with setting up their information systems, providing advice and local support to get the asset management system run smoothly and providing the benefits expected.
Managing railways requires special Maximo functionality for instance on rolling stock to effectively manage maintenance services and also to support complex asset configurations to meet compliance and reporting requirements. Another set of requirements is on linear assets to model linear assets as tracks. There are specific business partners that have build extensive experience dealing with these topics providing answers on how best to relate the current Maximo capabilities to these type of complex issues and to manage to bring most value out of the information provided by the Maximo solution. Sharing these kind of experiences with others, understanding the complexity of the issues and the solution as proven within the customer organization is of great value to all participants of these user events.
The second customer event was at the IBM Executive Briefing Center in Montpellier, France and was mainly focused on customers using Maximo asset Management in the Automotive and Manufacturing environment. Customers came from the Automotive Industry (France, Germany, UK, Sweden, Belgium), Paper & Pulp (Sweden), Industrial (France, Canada) and included business partners from the Netherlands, France, UK, Germany.
For Manufacturing companies there were somewhat different topics on the agenda: more focus in this event was on worldwide implementations using a “global template” to optimize efficient use of the asset management system across all sites or facilities; reliability centered maintenance and asset performance management and ROI. Three major worldwide companies presented around these topics and that was well received. An interesting presentation was given around the concept of Value Driven Maintenance by Mark Haarman of Mainnovation as the author of the book with this same title (link), combined with a panel where the other presenters could comment and explain their specific experiences on value and ROI in their organizations.
Again, sharing information, peer-to-peer networking, understanding how other companies are using or solving specific key issues with latest Maximo technology is being seen by all participants of both events as a major advantage of these user groups: being connected, staying connected to learn and apply other experiences.
Every user meeting turns out being a nice learning experience for many customers and being connected! Based on positive feedback, we got confirmations that the next European Manufacturing User Group event will be organized at one of the major Automotive Manufacturers in Sweden. Be sure to monitor the Maximo Manufacturing User Group for more information on the event.
See the picture of the Montpellier attendees at this link .
Thanks for reading and please look out to my next blog, which will be probably about the Maximo User Event we are planning on September 18 and 19 for Maximo Customers in Europe in Airports. We are happy that Aeroport de Nice (France) has offered to host this meeting on September 18, in combination with the IBM Solution Center in La Gaude, France on September 19th 2012.