Louis Richardson 120000HRWE firstname.lastname@example.org | | Tags:  social connections social-business | 0 Comments | 1,750 Visits
Martha Mealy 120000F9TQ email@example.com | | Tags:  event for_it for-exec connections social-business | 1 Comments | 3,785 Visits
It's official! The IBM Connections 4.0 release, containing several new features and benefits, was announced today on ibm.com and will be available on September 7, 2012. Read more about it here on the IBM Connections website. BUT To learn a lot more about how this new release will deliver business value, consider registering for the IBM & InformationWeek Leadership Summit on Sept 13. The 60min summit, From Liking to Leading, the Success of your Business is Social will include presentations and discussions with social business thought-leaders, customers and IBM business executives. Please join us!
In addition to announcing the release of IBM Connections 4.0, we are also updating the IBM Connections Suite and the IBM Connections Content Editions to include this new release.
Louis Richardson 120000HRWE firstname.lastname@example.org | | Tags:  connections creativity ibm-connections social social-business | 0 Comments | 1,708 Visits
I was reading back through Steven Johnson's "Where Good Ideas Come From" and was struck by a single phrase:
"Chance favors the connected mind."
If that's the case...
Louis Richardson 120000HRWE email@example.com | | Tags:  social-business | 2 Comments | 3,016 Visits
I recently responded to an email question: "Why does an organization need a system like IBM Connections when they can use Facebook, Twitter, Google+ which are FREE ?"
Here is my response...and I welcome feedback and additional points as comm
There is no reason a company cannot use free social systems like Facebook, Twitter, Google+, etc. In fact, I would tell most organizations that they should consider using these social media tools...for specific purposes.
Here are a couple of questions to consider:
What is being shared and who owns the conversation?
What if the "free" landscape changes?
Yammer is one of the "free" social tools that have been adopted by some organizations. It's cloud based and they make it easy to jump into sharing the conversation. The problem is that once you want to do anything "business" oriented, like integration, managing users, etc. you have to pay. Then along comes Microsoft who just announced they are acquiring Yammer. Now the whole model and architecture is probably going to change. If your business was relying on Yammer, now your business is about to change to whatever Microsoft decides it's going to be. And by the way, your Yammer conversations are now owned by Microsoft.
I know "control" and "manage" don't seem to be very "social". We normally think of "social" as free spirited and unbounded...which it is. But as one considers using social for business you're going to be faced with some decisions. How are you going to integrate this into your business processes? If social is just another thing to do, it's going to fail. It needs to be integrated into your business applications - CRM, ERP, Portal, Intranet, etc. How are you going to do that with a free social tool you don't control? And what if you have compliance needs? How can you manage, track and report on the myriad of social conversations spread across a variety of free social tools? I had a person approach me regarding a concern they had. Their CEO was fired because of misconduct, yet 6 months later, his LinkedIn profile still listed him as CEO of their company. They wanted to know how to make him take that off. The answer, they can't. They don't own LinkedIn or his data. So without some unprecedented legal battle, it's not easy to do something as simple as having invalid data removed.
I use free social tools, like Twitter, LinkedIn, Slideshare, YouTube, etc. But I use them for the specific purposes. I post videos and presentations that are external facing (for customers). I tweet about news and ideas I have. But I don't tweet that I'm going to see a specific customer. Why? Because my competition follows my Twitter account and could then make a sales call on the same client. I do post my sales appointments on my Connections status updates, because I often get some very helpful and relevant feedback from my IBM network.
I wouldn't use the public social networks to inquire about customer references. Nor would I want the responses to be public. But I do need that type of information on a regular basis and Connections helps facilitate that.
So it's not a matter of "if" companies should use free social tools. The answer is "yes". The question is "why" and "when" should companies use free social tools. And the answer to that question will likely point out that most companies need a social network that they can own and leverage for their business use. That's why companies use Connections. It's the difference of being "social" and being a "social business"
Louis Richardson 120000HRWE firstname.lastname@example.org | | Tags:  social-business social connections | 2 Comments | 2,323 Visits
As a kid playing basketball, it was quite common to toss a ball at a friend who wasn’t watching and then yell “Think fast!” The thing that made this work so well (for those tossing the ball) was the surprise effect on the recipient. Often it was unexpected or “out of nowhere”. I find that interesting…even kids know to respond to a new unexpected event requires fast thinking.
Oscar Robertson was a great basketball player. According to Wikipedia, he “was a twelve-time NBA All-Star, eleven-time member of the All-NBA Team, and one-time winner of the MVP award in fourteen professional seasons. He is the only player in NBA history to average a triple-double for an entire season.”
But it’s been said he had a particular advantage over most of the other players - Oscar Robinson had unbelievable peripheral vision. He was able to clearly see what was happening, not just in front of him, but around him…team mates that were open…threats that were approaching. This allowed him to predict, act more quickly and take advantage of his opponents who were expecting him to only focus on what was in front of him.
In the game that is our work, we often focus on what is in front of us. And it’s no wonder, even our education systems are built on focus (and measurement)…for every question, there is one answer…and it’s in the back of the book…and don’t ask anyone else…that’s cheating. In business we’re given an assignment and we “focus” on finding the answer.
Several of the things that focus us are email, status meetings and internal conference calls. How much time do you spend on these? And while you’re focused on these things, what’s happening around you…in your peripheral vision? How many times have you been “heads down” on some project and then discovered that your competitor did something totally unexpected which resulted in your work being for naught? Have you ever been aiming for one target, one customer, or one solution…only to find that you missed an opportunity on the fringe? If your head is in your in-box, or always focused on internal updates, then you’re not able to watch what’s going on around you.
Social business solutions, like IBM Connections allow you to lift your head and look around. You can maintain a direction (focus), but you don’t have to sacrifice your peripheral view of the world. When social is integrated into your daily business, you can “stay on task and stay in touch”. By building out your social network, you’re building out your business radar. People whom you trust become sentinels who look out for your interests and alert you to activities that might concern you.
Connected people (and companies) are observant to their surroundings. They are able to react more quickly. They see the broader picture and can spot the threat or new opportunity before others. They are agile. They survive. They “Think fast”…they “Think social!”
If you’re interested in knowing more, contact me or check out www.ibm.com/social.