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The IBM Social Business Solutions Community is a place for our users, customers, partners, developers, and prospects to share information and learn from and collaborate with one another around IBM social business offerings. The Social Business Solutions blog is our place for sharing news about IBM Connections, IBM Verse, IBM Notes and Domino, IBM Sametime, IBM Docs, and more. We encourage you to share posts and share your comments. This blog is maintained by Jacques Pavlenyi and Penny Hill per IBM Social Computing Guidelines.

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Comments (13)

1 Joyce Davis commented   Permalink No RatingsRatings 0

Thanks again for posting this article, Louis. FYI, I created a short URL for this blog post, because I know it's going to be so popular:

2 Keith Brooks commented   Permalink No RatingsRatings 0

Louis, Thanks for writing this up. I have tried, as have others, to blog about it. Thank You!

3 Rob Novak commented   Permalink No RatingsRatings 0

This may come as a surprise, Louis, but I agree with the approach, even though most people come to me for Quickr. I don't look at every problem as a nail with that Quickr hammer though - I actually think in the same terms.

Two things I'd like to note as complementary concepts.
First, Quickr is also perfect for (and more malleable for) automation of specific business processes that are team, department, or extranet-oriented. Having taught Quickr customization for 10 years, I am still left explaining how flexible it is as an application platform, because it tends to be sold as a complete solution with a distinct purpose. I do appreciate that you've left the door open to that in your generalities above -- I tend to be more explicit - Quickr is good for a virtual classroom, multi-dimensional task management, document lifecycle management, innovation gathering and reporting schemes, legal trademark and patent tracking and routing, SEC filing workflow, back end data processes. Add forms, views, and agents and Quickr is something entirely different from what it's advertised.
Second, I would like to impress upon readers that both solutions have open APIs and can be integrated in more than just the out of the box business card fashion! You want profile information in Quickr for non-place members? There's a way to do that. Files access? API. Read a list from Quickr into a Connections Community? Yep. So, as you concluded, it's not either/or, but both...and sometimes in an more integrated and elegant fashion than can be demonstrated in a sales call.
Thanks again for the article and food for thought!

4 Mike Taylor commented   Permalink No RatingsRatings 0

Fantastic, I now have credible answers to the oft-asked question "So why are we using one and not the other?"

Thank you, Louis.

5 Jeannette Browning commented   Permalink No RatingsRatings 0

I completely agree with the client team scenario. Having done this myself as a client rep for mid-market and large accounts, as well as a SW specialist for a competitive territory, for 3 years, I found that Connections provides the organization that I have been searching for 20 years! I was able to get rid of all my post-its, xls files, and note pads, and have everything in a Lotus Connections Activity for an account. And the best part is the collaboration optimization that you get with your sales team members by clicking on just one link to send an update using a pre-formatted email template ~ it is faster than email! And, the best part is if your team members do not use Connections, they still get the key information, and replies go directly to you. People have repeatedly told me with envy how organized I am as a sales rep. Organization and team collaboration saved me a minimum of 1 hour per day!

Your generalities hit the nail on the head, thanks for the post!

6 Doug Moore commented   Permalink No RatingsRatings 0

Excellent blog article Louis. You've just clarified something that has had me scratching my head for a few months. Thanks.

7 Matthew Hall commented   Permalink No RatingsRatings 0

Great summary article! If you - or anyone else checking out these comments - has a file or knows of a posting that shows a side-by-side compare drawn up (say with check marks or x marks in columns of capability - please share w/me. Thanks!


8 Louis Richardson commented   Permalink No RatingsRatings 0

@Matthew Hall. I'll see what I can find...or maybe develop. One of the obvious results of a feature-feature comparison will for instance show "Quickr has blogs. Connections has blogs" "Quickr has wikis. Connections has wikis" "You can store files in Quickr. You can store files in Connections" get my drift. The point is "what are you blogging about?" A project team could use a Quickr blog to collect thoughts on a specific project. A community of interest could use a Connections blog to collect thoughts on the interest. Both viable blog uses. One for teams and one for communities. There are some features that are exclusive. Connections has Activities. Quickr has Discussion Forums...etc. I'll see if we have something around that spells these out.

9 Matthew Hall commented   Permalink No RatingsRatings 0

@Louis: Thank you and feel free to post a link to a file - if and when you either find one or kindly create one. Happy New Year and Happy Collaborating!!!

10 Peter Meuser commented   Permalink No RatingsRatings 0

I am still asking me if it is possible for example to directly move/copy a file from Connections to Quickr and vice versa. Should be possible if both products come from one vendor and run on the same platform?

11 Robert Brauer commented   Permalink No RatingsRatings 0

A brilliant post for someone new coming into the social collaboration space ... I am starting to look at integration with both Quickr and Connections into the IBM ECM Repositories (primarily FileNet) and understanding the differences between the two Lotus offers has certainly set me on a good track!

12 Peter Bjellerup commented   Permalink No RatingsRatings 0

Great post, Louis. Like you, I have met this questions many times. Similar to you, but slightly different, I usually ask about the context of collaboration they have in mind, as an easy way to do a first triage.
Individuals collaborating with individuals? -> Connections
Individuals joining in communities of industries? -> Connections
Teams with a goal -> It depends. Dig deeper, "Louis style".

There is one more aspect that often seems to make a difference - the prevailing mindset of the users when it comes to content organizing. Some people have a hard time getting accustomed to the collaborative approach of tagging and filtering by tags used by Connections (although I, personally, finds it superior by far) and feel more at home and comfortable with the folder structures of Quickr.

13 Felix Binsack commented Trackback No RatingsRatings 0

Hello Louis,

Thanks, this helps. I have been arguing similarly.
However, Connections + Quickr have a major overlap
- Activities (Connections) / ToDos (Quickr)
- Connector (Connections) / Connector (Quickr)
- Forums (Connections) / Forums (Quickr)
- Files (Connections) / Files (Quickr)
- Blogs (Connections) / Blogs (Quickr)
- WiKi (Connections) / WiKi (Quickr)
- Bookmarks (Connections) / Bookmarks (Quickr)
- Communities (Connections) / Places (Quickr)
- SubCommunities (Connections) / Rooms (Quickr)
- ...
This huge overlap leads to confusion on enterprise level and on an individual level. Information architecture is a mess.
- When should you create a Community, when a Place?
- Where should an information / file be stored?
The overlap requires customers that have Connections and Quickr to implement complex guidelines when to use what.
Since there is no means to migrate a Community to a Place or vice versa any decision is strategic, any wrong decision has long lasting consequences.
My recommendation to customers is therefore:
- Use Connections, it is the strategic focal product to IBM that is being developed at a faster pace
- Use Quickr (Domino) if you need customization for specific tasks
- Use Quickr (Domino) in extranet enviroments
- If you really have to use both in the intranet create and implement strong guidelines when to use which
My strong whish for IBM is (as communicated to Jeff Schick at Lotusphere 2010 and Allister Rennie at DNUG 2010):
- enhance Connections and integrate the JEE Quickr into Connections, make the usage of Quickr in the Intranet obsolete
Both said (Allister even publicly) that IBM was moving into that exact direction. When are we going to see full integration?
Advantages of the Connections integrates Quickr scenario:
- Stop confusing customers, IBM sales representatives and IBM partners
- Make Connections the ultimative product within IBM Social Business und Collaboration Solutions
- Send a clear message to customers: "Buy Connections"
Our competitors send simple messages to customers "buy our product" and do not ask questions "Under what circumstances are these files shared? And who are they shared with?” that the customer might not be able to answer.
Files Blog Wiki

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