Standard agreements
- IBM Customer Agreement (ICA) terms & conditions (138KB)
- Confidentiality Agreement - Generic (27KB)
- Confidentiality Agreement - for Statements of Work (27KB)
- GBS Terms of Business (87KB)
- IBM Agreement for Services acquired from an IBM Business Partner (86KB)
- Passport Advantage® Agreements
- Program Licence Agreements
- Warranty Agreements
- International Agreement for Acquisition of Software Maintenance
