Contracts

Sign in to submit requests in a secure environment.

• Enquire about your contracts
• Enquire about the equipment included in your contract
• Request to add or remove machines to or from your maintenance contract
• Request to cancel a maintenance contract
• Information about cancellation policies of maintenance contracts
• Software Subscription and Support

Access and download standard agreements.

• IBM Customer Agreement
• IBM Agreement for Services Acquired from an IBM Business Partner
• IBM Agreement for Services Excluding Maintenance
• Passport Advantage Agreements
• Program License Agreements
• Warranty Agreements
• Other standard agreements and documents

For technical enquiries

• Open a service request
• Technical support

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