Find answers to FAQs on IBM contracts, orders, deliveries, invoices and payments.
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- What are the due dates and payment dates for IBM invoices?
- How can I determine the status of my account balance, including outstanding invoices and payments received by IBM?
- How do I pay an invoice?
- What if I have an invoice question that isn't answered here?
What are the due dates and payment dates for IBM invoices?
Payment terms are specifically mentioned in the contract and the invoice. Late payment charges may apply if payment is not received by the due date.
How can I determine the status of my account balance, including outstanding invoices and payments received by IBM?
You can view the status of your invoice by submitting a request online or contact our Finance team through the IBM Reception on +94 11 2493 500 for assistance during business hours.
How do I pay an invoice?
Payments can be made by bank transfer, or cheque quoting our invoice number(s).
Bank account information can be found on the invoice.
Please send cheques to
IBM World Trade Corporation.
PO Box 272, 48, Nawam Mawatha, Colombo 02.
You may also contact us on +94 11 2493 500 Monday to Friday, between the hours of 08:30 - 17:00 for further information.
What if I have an invoice question that isn't answered here?
Please contact our Finance team through the IBM Reception on + 94 11 2493 500 Monday to Friday, between the hours of 08:30 - 17:00 for assistance. You may also submit a request online or send a fax to +94 11 2434 594. To allow us to better assist you, please include as much detail as possible.
