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IT01400: SYSTEM BACKUP JOB 2 FAILS DUE TO TIMEOUT

A fix is available

IBM PureApplication System Version 1.1.0.4 Interim Fix 1

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APAR status

  • Closed as program error.

Error description

  • During a system backup job 2 failed due to a timeout. The error
in the log is:

utils.CliConnection | CLI command:
>>/opt/ibm/vmi/customize/backup.d/backup/post/30_fsm_postBackupL
dapStart<<
...
utils.SshConnection | EXCEPTION RUNNING CLOSURE IOException -
  Command failed or timeout as the expected prompt is missing.

Local fix

  • 



Problem summary


    

  • A timeout without a recovery was occurring and causing this
exception to occur.

    



Problem conclusion


    

  • A timeout exception handler with a retry has been implemented to
prevent this issue from occurring.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT01400
    • 

  • Reported component name
    PUREAPP SYS W17
    • 

  • Reported component ID
    5725F4600
    • 

  • Reported release
    110
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2014-05-01
    • 

  • Closed date
    2014-05-12
    • 

  • Last modified date
    2014-05-12
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PUREAPP SYS W17
    • 

  • Fixed component ID
    5725F4600
    • 



Applicable component levels


    

  • R110  PSY
       UP
    • 

  • R100  PSN
       UP
    • 

  • RESP  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"110","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 May 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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