IBM Support

IC96172: Update to process for changing authentication method from local OS to LDAP

Troubleshooting


Problem

In this Knowledge Center topic -- Changing the authentication method from local operating system to LDAP federated repositories -- step 15 requires an additional verification when restarting the TPC-related servers after changing the authentication method. This update applies to the following versions of Tivoli Storage Productivity Center: v4.2.x and v5.1.x.

Cause

Step 15 of the process for changing from local OS to LDAP authentication needs an additional substep in order to verify that the TIP server is fully functional before starting the other TPC-related services.

Resolving The Problem

This is the updated step 15 for this process. Substep a under "Start the servers in this order" now has an additional note:


Step 15. Stop and restart the Tivoli Integrated Portal, IBM Tivoli Storage Productivity Center
for Replication servers and the IBM Tivoli Storage Productivity Center Data and Device servers.

Important: This step is disruptive to the Tivoli Storage Productivity Center and Tivoli Storage
Productivity Center for Replication services. For Tivoli Storage Productivity Center for
Replication, you can perform a takeover to a standby server to ensure that consistency can be
maintained for any active servers while the changes in this step are made.

Stop the servers in this order:
a. Tivoli Storage Productivity Center for Replication server
b. Tivoli Storage Productivity Center Data server
c. Tivoli Storage Productivity Center Device server
d. Tivoli Integrated Portal server

Start the servers in this order:
a. Tivoli Integrated Portal server
Note: After you start the Tivoli Integrated Portal server, you must log on to that server to verify
that it is running properly. Then start the following servers:
b. Tivoli Storage Productivity Center Device server
c. Tivoli Storage Productivity Center Data server
d. Tivoli Storage Productivity Center for Replication server

This replaces step 15 in this topic in the 4.2.x and 5.1.x documentation:


Changing the authentication method from local operating system to LDAP federated repositories

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Product Synonym

TPC

Document Information

Modified date:
22 February 2022

UID

swg21661438