Troubleshooting
Problem
RV2 login failure when user does not have permission to view reports in IBM Datacap Taskmaster Capture
Symptom
Login to RV2 fails with error "User does not have permission to view reports":
Resolving The Problem
Grant the user or group the Report Viewer privilege through Taskmaster Administrator.:
Please note: In Taskmaster Client's version of Taskmaster Administrator this will be stated as the "Report Viewer | Autodelete" privilege under Client(s), while in Taskmaster Web will state "Report Viewer" as the privilege. Autodelete is a client only applicable to legacy software versions, not available in Taskmaster 8.0.0 and later, and thus can be ignored.
[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.0;8.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21596031