Troubleshooting
Problem
Upon installation completion, several errors in the form of, error while loading shared libraries: libncurses.so.5: cannot open shared object file: No such file or directory, occur when trying start IBM Rational ClearCase on RedHat Linux.
Symptom
After installation of Rational ClearCase in 64-bit RedHat Linux, the following series of errors occur when attempting to start:
/opt/rational/ClearCase/etc/ClearCase start >/var/tmp/ATRIA.run_cmd_output 2>&1
List the contents of ATRIA.run_cmd_output:
----
ClearCase daemons:
/opt/rational/clearcase/etc/albd_server: error while loading shared libraries: libncurses.so.5: cannot open shared object file: No such file or directory
Albd server startup error(4:127)
albd_server lockmgr -q 1024 -u 256 -f 256
/opt/rational/clearcase/etc/mount_mvfs: error while loading shared libraries: libncurses.so.5: cannot open shared object file: No such file or directory
Trouble mounting the viewroot "/view"(16:127)
/opt/rational/clearcase/etc/mvfslog: error while loading shared libraries: libncurses.so.5: cannot open shared object file: No such file or directory
Trouble setting MVFS kernel log file to /var/adm/rational/clearcase/log/mvfs_log(2:127)
Mounting public VOBs...
/opt/rational/clearcase/bin/cleartool: error while loading shared libraries: libncurses.so.5: cannot open shared object file: No such file or directory
Trouble mounting public VOBs(32:127)
Cause
This is happening even though the 64-bit libncurses.so.5 libraries are actually installed. However, ClearCase actually requires the 32-bit libncurses.so.5 libraries to be installed.
Investigate the following group packages and contact Red Hat for further information concerning 32-bit libraries included within the following package groups:
"Legacy Software Support"
"Legacy Software Development"
Also refer to "man yum" and the section for "groupinstall" for more information on how to install package groups.
Resolving The Problem
Install the 32-bit libraries from Red Hat and ClearCase will no longer return errors during start up of the application.
Related Information
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Document Information
Modified date:
16 June 2018
UID
swg21234499