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IT04281: PUREAPPLICATION SYSTEM: DB2 SERVER FAILS TO START WITH ERROR SQL1042C AFTER A VIRTUAL MACHINE RESTART

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APAR status

  • Closed as program error.

Error description

  • For PureApplication System release v1.1.0.4, when a linux OS
    Virtual Machine (VM) is initially deployed, it has the hostname
    set to the short host name where the value is the Fully
    Qualified Domain Name (FQDN) for the host (only the host name is
     shown and not anything after the first dot in the FQDN is
    shown).  If the "hostname" command is issued after initial VM
    deployment, the value shown would be the same as if the
    "hostname -s" command was issued.  After the VM is rebooted,
    however, the host name value is then set to the FQDN and this is
     what is displayed when the "hostame" is issued again.
    This can cause problems if a DB2 instance was created and the
    host name used as part of that initial configuration was the
    shortname and later the VM uses the FQDN value.
    The error starting DB2 is:
    $ db2start
    SQL1042C An unexpected system error occurred. SQLSTATE=58004
    or
    SQL6048N A communication error occurred during START or STOP
    DATABASE MANAGER processing.
    

Local fix

  • A work-around for this issue is to modify the
    "/etc/sysconfig/network" configuration file and change the
    "HOSTNAME" setting in that file to be the short host name (to be
     consistent with host name first used on VM deploy) rather
    than the FQDN.  The VM should then be rebooted after that for
    the change to take effect.
    

Problem summary

  • The PureApplication System  Red Hat Update Infrastructure
    Service was replacing the host shortname with the fully
    qualified domain name during a virtual machine reboot which can
    cause start failures for installed products expecting the
    shortname.
    

Problem conclusion

  • A fix is being provided in the the IBM Red Hat
    OS Update Service pattern type version 1.0.1.1
    provided with PureApplication System version 2.0.0.1
    to remove the code replacing the shortname during
    the virtual machine reboot.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04281

  • Reported component name

    IPAS 8283 W2500

  • Reported component ID

    5725Q9300

  • Reported release

    110

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-10

  • Closed date

    2014-11-05

  • Last modified date

    2015-03-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PAPP SYS 8382 I

  • Fixed component ID

    5725G3200

Applicable component levels

  • R200 PSY

       UP

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Document Information

Modified date:
11 March 2015