IT05343: PUREAPPLICATION SYSTEM VERSION 2.0 CALLHOME FEATURE DOES NOT ALLOW ENOUGH TIME TO UPLOAD DOCUMENTS

IBM PureApplication System Version 2.0.0.1

APAR status

• Closed as program error.

Error description

• A Prolem Management Report (PMR) was created by the
  PureApplication System CallHome function. The event XML file was
  uploaded to the PMR. The collection set for the system was
  created but never made it into the PMR system.
  
  The timeout value for the file upload was too small.
  

Local fix

• The files can be manually uploaded to the Enhanced Customer Data
  Repository (EcuRep) using the PMR number.
  

Problem summary

• The file upload timeout would occur when the function was
  invoked via command line interface function and worked correctly
  if upload was called via the REST API.
  

Problem conclusion

• An update is being provided in PureApplication System version
  2.0.0.1 so that the upload is handled using the same code path.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PAPP SYS 8382 I

• Fixed component ID

  5725G3200

Applicable component levels

• R200 PSY

     UP