IBM Support

IT00099: "COMPLETE BACKUP JOB 1 OF 3" FAILS WHEN THE KEY-HOST AND BACKUP-HOST ARE DIFFERENT

A fix is available

IBM PureApplication System Version 1.1.0.2

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When configuring the "System Backup and Restore" Backup settings
in the System Console, if the user specifies different hosts for
the "Certificate and private key storage" host (in Step 1), and
the "Backup storage" host (in Step 3), then the backup process
will fail.  The failure happens during the "Complete Backup Job
#1 of 3" with a message:

"Critical files missing from keyhost. To correct this issue,
either upload or generate a new keypair"

Local fix

  • Ensure the host specified in Step #1 and Step #3 are the same
host.

Problem summary

  • The backup code was using the wrong variable for a comparison
during the backup setup.

Problem conclusion

  • The backup code has been corrected.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT00099
    • 

  • Reported component name
    PUREAPP SYS W15
    • 

  • Reported component ID
    5725G3200
    • 

  • Reported release
    110
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-11-15
    • 

  • Closed date
    2013-11-22
    • 

  • Last modified date
    2013-11-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PUREAPP SYS W15
    • 

  • Fixed component ID
    5725G3200
    • 



Applicable component levels


    

  • R110  PSY
       UP
    • 

  • R100  PSN
       UP
    • 

  • RESP  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1.0.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 November 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback