IBM Support

IC96048: CWZIP1938E CANNOT UPDATE THE INSTANCE OCCURS WITH A ROOT CAUSE OF EXPIRED PASSWORD

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APAR status

  • Closed as program error.

Error description

  • Due to the expiration of an internal password, inability to
    update running instances will occur.
    
    The log will contain the following errors which may vary
    with the specific instance update being performed:
    
    utils.SshConnection | EXCEPTION RUNNING CLOSURE - output >>You
    are required to change your password immediately (password aged)
    
    Last login: Thu Aug 29 10:54:20 2013 from
    <ipv6_address>
    
    WARNING: Your password has expired.
    You must change your password now and login again!
    Changing password for USERID.
    Changing password for USERID.
    
    Caused by:
    java.io.IOException: output >>You are required to change your
    password immediately (password aged)
    
    com.ibm.purescale.iaas.util.exception.IaaSApplicationException:
    CWZIP1938E Cannot update the instance
    

Local fix

Problem summary

  • The IBM Flex System Manager (FSM) had an internal user
    identifier that was expiring after 180 days.
    

Problem conclusion

  • The FSM software included in the IBM PureApplication System
    version 1.1.0.2 contains the fix to the expiration date value of
    the user identifier.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC96048

  • Reported component name

    PUREAPP SYS W17

  • Reported component ID

    5725F4600

  • Reported release

    100

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-09-18

  • Closed date

    2014-01-09

  • Last modified date

    2014-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PUREAPP SYS W17

  • Fixed component ID

    5725F4600

Applicable component levels

  • R110 PSY

       UP

  • R100 PSN

       UP

  • RESP PSN

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0"}]

Document Information

Modified date:
23 September 2021