The Netcool/OMNIbus Integration Module for BroadSoft's BroadWorks Platform provides an SNMP trap based integration between the BroadWorks application platform and Netcool/OMNIbus.
Netcool/OMNIbus Integration Module for BroadSoft's BroadWorks Platform
The Netcool/OMNIbus Integration Module for BroadSoft's BroadWorks Platform provides an SNMP trap based integration between BroadWorks and Netcool/OMNIbus. BroadWorks sends SNMP traps to Netcool/OMNIbus via the SNMP probe and the associated configuration rules file developed by IBM. BroadWorks notifies Netcool when any of the Application Server, Media Server, Network Server, Relay Server, Service Control Proxy, EMS, Web Server, or Call Detail Server alarms within the BroadWorks MIBs are triggered. This integration features a context-sensitive tool enabling the 'right-click' functionality that provides quick launch capability from the Netcool EventList to display BroadSoft's recommended actions to take in order to isolate the problem.
This IBM-developed Netcool/OMNIbus Integration Module provides the following functionality:
- Automated deduplication of events and alarms in Netcool/OMNIbus
- Automated 'Generic Clear' correlation of problem / resolution events
- Informative and descriptive event presentation in Netcool/OMNIbus
- Context sensitive tools in Netcool/OMNIbus EventList
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BroadSoft's BroadWorks Platform
BroadWorks is the industry's leading VoIP applications platform and provides revenue-generating voice features for fixed-line and wireless service providers. BroadWorks offers the widest array of applications from a single platform, including Hosted PBX, Mobile PBX, Business Trunking, IP Centrex, and Residential Broadband. BroadWorks delivers these applications with carrier-grade interoperability, back office capabilities, redundancy, and scalability.
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This Integration Module requires
- Netcool/OMNIbus 3.6 or v7.x, including the SNMP probe
- Netcool Knowledge Library (NcKL) or Netcool Knowledge Library Lite (NcKL Lite)
- BroadSoft's BroadWorks Platform release 14.0 SP2 (rel14_sp2)