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Service Parts

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Buy service parts online

There are 25,000 spare parts available for online purchase. You will need to know the part number to place an order.

If you want to order parts, please contact us per phone or mail. At the moment it is not possible to place an order in the webshop. Thank you for your cooperation.

Announcement to Customers: Change of Out Of Warranty (OOW) Part Sales Partner for Lenovo ThinkPad Parts in MEA Countries

- August 2017

Dear IBM Part Sales Customer in MEA Countries,

It has been a pleasure in serving you, and we would like to take this opportunity to thank you for all your support, and creating the working relationship we have today.

IBM prides itself in the service and experience it offers to all our Lenovo Out of Warranty (OOW) Partners and from that we would like to notify you of a change for Lenovo OOW part requests and shipments belonging to ThinkPad parts.

Effective August 1st 2017, OOW parts requests for Lenovo TP products in MEA will be handled by Cadensworth FZE.

Please direct all company details and contacts through to

Solomon + 971 543064788 or

Jibi Joy + 971 529877226

who will manage your account creation and proactively communicate with you informing you of the change process and answer any questions you may have, feel free to also contact the sales team directly with any queries.

With regards to all other part requests (including Lenovo ThinkServer and X86 Server parts) please be informed that they will still be available through the regular IBM Part Sales channel. Again, IBM would like to thank you for your support, and wish you all the success going forward.


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