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Shop for IBM ServicePacs

Shop for IBM ServicePacsIBM ServicePac® is a series of prepackaged hardware and software support services designed to help you make the most of your technology investment.

Our ServicePacs provide a well defined scope of support services including service hours, response time, term of service, and service agreement terms and conditions for warranty and post-warranty equipment.

National onsite service coverage (servers must be in one of the eligible United States metropolitan locations for 24x7x2 hour service). (PDF, 25KB)

Avoid unexpected downtime by selecting the right hardware and software service level designed to fit your business needs.

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Related links

Warranty upgrade services

Post-warranty maintenance agreements

Remote technical support services

ServicePac renewal